Le Meridien Etoile

My stay at this hotel was a mix of positives and negatives, but one staff member completely changed my final impression. The hotel itself is very nice , especially the location, which is excellent, and the lobby is beautiful . However, when I entered my room, it honestly felt like stepping back in time. Unfortunately, I was given two rooms that had not yet been renovated, and the mattresses were extremely uncomfortable. I barely slept during my two-night stay. Because I was busy during the trip, I chose not to complain, even though the poor sleep affected my stay. But everything changed at check-out thanks to Thalia . She was incredibly kind, professional, patient, and understanding. Her attitude and warmth completely changed the way I felt about the experience. Despite the issues I had during my stay including problems when trying to make a payment at check-out ( using a debit card) , which she handled with great patience and understanding she remained helpful and genuinely caring throughout. Honestly, I had originally planned to leave a 2- or 3-star review because of the room conditions, but thanks to Thalia , I am changing my mind completely. She deserves 5 stars on her own. This is exactly the kind of service people hope for in a hotel. Staff like Thalia are what make guests want to come back. Thank you again, Thalia , for turning around my experience.

The renovations have improved for the lobby area, and for some rooms, but everything else is as shabby as it was before. The fitness center is not close to the standard for Le meridian, and remains old. The bar and dining menu is inadequate for those wanting to have dinner at the hotel. The jazz club is not open and apparently under renovation but for a long time ! Air conditioning was non-existent, and guests are not allowed to open their windows, and only a tiny fan was provided. Sleep was terrible as the rooms remained hot even though the exterior temperatures were not hot.

People who travel a lot notice right away when a hotel is well-managed. Little things like bellmen greeting you as you arrive should you need their assistance, full staffing at the front desk during peak times, and a team of people managing a very busy breakfast room each morning keeping it orderly, clean and well-stocked. As a Platinum Elite my reservation was upgraded to a renovated Executive Room before my arrival and in spite of a sign saying housekeeping only makes up the room every three days, mine was made up daily and the bottled water replenished daily. We have stayed in Paris many times and never experienced this kind of consistency in comfort and service. After over a decade of elite status with Marriott, never have I been credited points and elite night credits the day following my stay! Amazing. This is a very busy hotel. Managing the large volumes of people each day is no small feat. I give the management and the hard-working employees a lot of credit for their well-thought out consistency in service. We stayed here because the price was reasonable for Paris standards, a little out of the way from the center of the tourist attractions but still convenient next to the Port Maillot RER and Metro stations. We liked the neighborhood too with lots of cafes and restaurants a short walk away The renovated room was adequately sized. The king bed was super comfortable with new bedding in the renovation. The decor was simple, functional and well-thought out. The shower was easy to operate with good water pressure. Next time we visit Paris, we will check out Le Meridien first as our favorite place to stay.

Located much closer to Le Palais des Congrès than the Arc de Triomphe Le Méridien Paris Arc De Triomphe is a good value for 4* lodging in the city of lights. 24h Gym is excellent and rooms are comfortable, albeit a bit small for the standard. Staff is pleasant and proximity to Metro lines lets guests get anywhere quick.

Comfortable, clean and well-equiped rooms. Excellent service. Hotel is newly remodeled. Located very close to metro, rer, trams. The food was not great, but good enough. I definitely recommend it!