Le Meridien Etoile

Booked months in advance as a treat for my partners 60th and booked a double room. Arrived and was told our room wasn’t ready and was either offered a smaller room or an hour wait so we went with the wait as we were promised our king size room. Went back to reception an hour later and was given our keys only to find we’d be put in a small twin room. Went back to reception and explained it wasn’t what I’d booked and was basically told there was nothing they could do to help. Really dismissive and very upsetting when this should have been a special weekend. No apology or attempt to rectify what I’d paid for.

Stayed here as part of a package for the races. It’s close walk to many bars and restaurants. Room was ok , holes in curtains . One day room not cleaned. Breakfast staff were quite rude. Probably wouldn’t stay again.

I am a frequent world traveler and loyal Marriott customer of more than a decade (Gold, previously Platinum). This is my second time staying at this hotel in the past year, and unfortunately the experience has been disappointing both times. The property itself is in need of renovation, and the service is inconsistent at best—certainly not 5-star, and honestly not even a strong 4-star. Until tonight I would have rated the stay around 3.5 stars, but after this evening it deserves only 1. Despite confirming multiple times with housekeeping staff and the manager that my room would be serviced, I returned at 10:30 p.m. to find it untouched—no clean towels, no bed made, no housekeeping at all. When I raised the issue with the front desk, I was met with indifference and a shrug. As a paying guest and long-time Marriott member, I expect at least basic service standards. Sadly, this hotel fails to meet them. Paris has many far better options—choose another hotel. This is not the place.

Ornate lobby, small room, unsafe bathroom. They refused to compensate me gor day I lost in Paris due to injury at their hotel.

The room was on the smaller side. The chair provided in my room showed noticeable wear, which was a bit disappointing. The bathroom design could also be improved, as the bathtub was quite tall and somewhat difficult to step in and out of comfortably.