Le Metropolitan, a Tribute Portfolio Hotel

I 100% would NOT recommend this hotel to anyone. The worst service. The employees were beyond rude. Bed bugs in our room. We left early. The employee refused to issue a refund for the days and nights not stayed. When we asked for the manager we were given a card with a number that did not work. The employees are not apologetic and defensive when you approach employees about issues with the room or hotel. Non-apologetic. Do not book this hotel. To boot, the “air conditioning” only works intermittently in the rooms while the employees and staff claim “it is working” while the room temperature continues to climb. Your money is better suited at another hotel who actually appreciates your business.

Warning: this hotel has a strict policy that you cannot change your reservation after checking in, even though it is not written anywhere on the hotel site of the Mariott Bonvoy site. The written policy is that you will be charged a fee. However if you need to change your plans the manager is inflexible, unavailable, and will refer to this verbal policy as her reasoning. There are other nicer places to stay.

Beautiful Hotel in the 16th district. Very walkable to the Trocadero, Eiffel tour and Arc d'Triumph . The very best, friendly, knowledgeable and helpful front desk staff I ever has the pleasure of meeting. All front desk staff including Sergio made us feel at home. We had a room that allowed a direct view of the Eiffel tower and were able to look out our window to see the "twinkling " on the hour at 10 pm. If your room does not afford that view, no worries as if you walk out the main entrance turn right for 4 steps you have a perfect view as well. Many restaurants within minutes. Bake shops, Monoprix grocery and Pharmacies within a street or two away. Highly recommended

I stayed in the hotel during the Easter holiday. From the receptionist (Spanish guy) to Jacinto, Ahmed, Benja and everyone else, this place is a must go. Extremely friendly, well located and with a gorgeous restaurant, I definitely recommend the stay! They don’t have a gym, but they give you a voucher for a really nice one 5 minutes away! You are also 10m from Eiffel Tower and 15m from Arc of Triumph!!! It is a beautiful property and again, I really recommend it

Well first. There was a malfunctions the key sultans we had to be escorted to our room. No indication about when it would be fixed. It took a day. When checking in with our escort we had to step over a food tray with leftover food. The next day the tray was still there. I had to ask them to remove it. Breakfast had one server. When a large group came in. It was hard to get service. The fireplace in the lounge did not work for several days. The evening service was shoddy at best. Too long stories to get into. Asked for olives with my drink. No olives. Asked for cocktail olives. Got cut up white and red onions. My wife is still laughing. Sent pictures home hilarious. Hey I’m lifetime titanium elite and this has to be my second worst experience. Once had to wait till 6 pm to check in at Cherokee nc Marriott because no cleaning crew. My wife and I would leave early moryand back late evening because there was nothing to attract us to the hotel. Wow what a bummer. In my many years of Marriott. This is my first negative review. Come on I’m in Paris. Oh by the way my Martins with sliced onions costs 30 euros. Wow imagine if I got olives