Le Metropolitan, a Tribute Portfolio Hotel

From the moment we stepped into Le Metropolitan, the team set a new bar for service. Every interaction (door, front desk, breakfast) was warm, professional, and genuinely focused on making our stay effortless. It’s refreshing to see a staff that clearly takes pride in a job well done! The property itself is beautifully maintained. Public spaces feel boutique-elegant. Rooms are compact (no surprise in Paris) yet have high-quality linens and comfy mattresses. Location is ideal: a quiet residential pocket of the 16th, but a short stroll to Trocadéro and the Seine. After long sightseeing days, we loved retreating to the calm.

I 100% would NOT recommend this hotel to anyone. The worst service. The employees were beyond rude. Bed bugs in our room. We left early. The employee refused to issue a refund for the days and nights not stayed. When we asked for the manager we were given a card with a number that did not work. The employees are not apologetic and defensive when you approach employees about issues with the room or hotel. Non-apologetic. Do not book this hotel. To boot, the “air conditioning” only works intermittently in the rooms while the employees and staff claim “it is working” while the room temperature continues to climb. Your money is better suited at another hotel who actually appreciates your business.

Warning: this hotel has a strict policy that you cannot change your reservation after checking in, even though it is not written anywhere on the hotel site of the Mariott Bonvoy site. The written policy is that you will be charged a fee. However if you need to change your plans the manager is inflexible, unavailable, and will refer to this verbal policy as her reasoning. There are other nicer places to stay.

Beautiful Hotel in the 16th district. Very walkable to the Trocadero, Eiffel tour and Arc d'Triumph . The very best, friendly, knowledgeable and helpful front desk staff I ever has the pleasure of meeting. All front desk staff including Sergio made us feel at home. We had a room that allowed a direct view of the Eiffel tower and were able to look out our window to see the "twinkling " on the hour at 10 pm. If your room does not afford that view, no worries as if you walk out the main entrance turn right for 4 steps you have a perfect view as well. Many restaurants within minutes. Bake shops, Monoprix grocery and Pharmacies within a street or two away. Highly recommended

I stayed in the hotel during the Easter holiday. From the receptionist (Spanish guy) to Jacinto, Ahmed, Benja and everyone else, this place is a must go. Extremely friendly, well located and with a gorgeous restaurant, I definitely recommend the stay! They don’t have a gym, but they give you a voucher for a really nice one 5 minutes away! You are also 10m from Eiffel Tower and 15m from Arc of Triumph!!! It is a beautiful property and again, I really recommend it