Mandarin Oriental, Paris

The Hotel continue to keep high standards, my experience was really good! The staff is very profissional and so kindness. They cared every detail for my family. When we arrived on Saturday night, I didn't like the layout of my suite, the guest experience team act to change my suite for another one on Sunday morning. Everything was perfect.

Do not stay here unless you like staying up all night. The walls must be made of paper. I’m a current guest and cannot sleep due to the noise. The glows are nice and staff are polite. However, the hotel’s decor and sound proofing are seriously lacking. Plus, they seem to be unable to accommodate any room changes.

5/5. Each team and each piece is 5 star service from bell service to front desk to concierge to house keeping. This place is well run and service is improbable, they treated us like royalty. Rooms are great and location is superb. Highly recommend for business, couples, or families.

From check in to check the Mandarin Oriental Paris was truly amazing. We have never been to Paris and wanted to stay in an area close to many sites and also have luxurious accommodations. The room was one of the quietest rooms we have ever stayed in which helped for a restful nights sleep. All the staff was friendly and informative. The concierge team was amazing! I literally did not have any plans set up and they helped me with restaurants and tours. Special thanks to Jean and Vincent for all their help. Jean helped to set up a perfume making class that my daughter and I really enjoyed and last minute reservations at a fantastic restaurant! Also, I asked if there was a place they could recommend to watch the fireworks for Bastille Day, maybe a rooftop somewhere close or a restaurant. To our surprise, Mathilde, from guest experiences, opened one of their rooftop suites with a great view and had drinks and champagne for some of the guests to enjoy! They really go above and beyond to make your stay comfortable and special.

The best management team in Paris! Exceptional service throughout the hotel. The new General Manger Edouard is an outstanding leader who goes above and beyond! Our stay was FAN-TASTIC! We have been staying here since they first opened and love it so much. The entire staff here is so attentive. Cyndie Richard is also a great team leader who we have known since the beginning and always makes sure our stay is flawless. The concierge team, the valet are top notch.. If that wasn't enough... The LOCATION is the best in Paris! central and walking distance to all the shopping and fun. The rooms are some of the largest in Paris with wonderful showers with so much pressure you can get ready super quick! Love it! We will be back soon! Miss it already