Mandarin Oriental, Paris

5/5. Each team and each piece is 5 star service from bell service to front desk to concierge to house keeping. This place is well run and service is improbable, they treated us like royalty. Rooms are great and location is superb. Highly recommend for business, couples, or families.

From check in to check the Mandarin Oriental Paris was truly amazing. We have never been to Paris and wanted to stay in an area close to many sites and also have luxurious accommodations. The room was one of the quietest rooms we have ever stayed in which helped for a restful nights sleep. All the staff was friendly and informative. The concierge team was amazing! I literally did not have any plans set up and they helped me with restaurants and tours. Special thanks to Jean and Vincent for all their help. Jean helped to set up a perfume making class that my daughter and I really enjoyed and last minute reservations at a fantastic restaurant! Also, I asked if there was a place they could recommend to watch the fireworks for Bastille Day, maybe a rooftop somewhere close or a restaurant. To our surprise, Mathilde, from guest experiences, opened one of their rooftop suites with a great view and had drinks and champagne for some of the guests to enjoy! They really go above and beyond to make your stay comfortable and special.

The best management team in Paris! Exceptional service throughout the hotel. The new General Manger Edouard is an outstanding leader who goes above and beyond! Our stay was FAN-TASTIC! We have been staying here since they first opened and love it so much. The entire staff here is so attentive. Cyndie Richard is also a great team leader who we have known since the beginning and always makes sure our stay is flawless. The concierge team, the valet are top notch.. If that wasn't enough... The LOCATION is the best in Paris! central and walking distance to all the shopping and fun. The rooms are some of the largest in Paris with wonderful showers with so much pressure you can get ready super quick! Love it! We will be back soon! Miss it already

This is a very nice hotel with great, convenient location. The rooms are well appointed and the restaurant/terrace is really great, especially during nice weather. Service is overall good but there were some housekeeping lapses on multiple occasions which is not expected at this level/price point.

We are currently staying at the hotel while we celebrate our 25th wedding anniversary. We couldn't be happier with the hotel and its staff. Our stay began with an introduction to the hotel by Anna, who demonstrated the perfect combination of warmth and professionalism, something that we would come to see from staff member. From the bartender to the concierge team to the housekeeper who brought fresh fruit, we have been extremely impressed by the quality each attendant. In particular, we enjoyed talking with Johann while we were waiting for our car to arrive; and when the Uber driver failed to arrive at our location, Johann immediately took the initiative to have the hotel car/driver take us to dinner, a gesture that created another memorable experience. I am surprised by a few comments that the hotel is old or overpriced. In contrast, we are extremely impressed with the size of the room as well as the way in which it is perfectly appointed. As with other MO hotels, the quality of the room and the personalized service are well worth the cost. We highly recommend a stay at the Mandarin Oriental, Paris!