Paris Marriott Champs Elysees Hotel

The hotel itself is beautiful and a good location. The service is god awful. As a Platinum elite Bonvoy member I tend to book Marriott. This place apparently doesn't recognize Platinum elite status in check ins, even though they have a sign that says they do so. The food and beverage is a bad comedy. It's fend for for yourself. Extreme disorganization, people are forced to wait and then have to get up to find staff to order, the staff argue with each other. To sum, if you expect a modicum of decent service and platinum status recognition l, avoid this place. Clearly this hotel lacks a strong manager if it even has a manager.

Paris Marriott Champs-Élysées is truly a hidden gem in the heart of Paris (outisde exposure is a small shop width of entrance under 3 flags - inside is massive and elegant), within walking distance to Arc de Triomphe, lovely restaurants and amazing shopping. We chose this hotel to celebrate our special 40th anniversary, and it exceeded every expectation. The lobby was beautifully adorned with an abundance of fresh flowers, and each evening we were delighted by a thoughtful turn-down service that included a single rose—an elegant and memorable touch. The morning hot buffet offered an exceptional variety, from fresh juices and baked pastries to grilled vegetables, eggs, meats, smoked salmon, and fruits—something to suit every taste. The newly opened CIRA terrace catered by Chief Vincent is a standout feature, with a charming ambience and authentic Italian cuisine. The risotto and octopus were particular highlights and are an absolute must-try. Our room was lovely, complete with a balcony offering a beautiful view of Paris, adding to the overall charm of our stay. What truly made our visit special was the friendliness and attentiveness of the staff, especially General Manager: Mr. Michel, Head chief: Vincent, and Clare from Guest relations, all who we had the pleasure of meeting personally, they went above and beyond to ensure our celebration was a memorable one!. We look forward to returning to mark our 50th anniversary. G. Shivji, Toronto, Canada

This coming Monday (5/18/26), we’re supposed to be in Paris, France, celebrating our 64th wedding anniversary. We won’t be there because I’ve been unexpectedly hospitalized for acute respiratory failure for the past five days. I’m still in a hospital bed as I write this. Last November I made a really early reservation at a Marriott property in Paris and paid cash to get a better rate. Since my physician says so, we’ve had to cancel our trip. I’ve asked Marriott for a refund from our hotel. I was told I should have obeyed their rules and canceled last December! Here’s the rub: Over the last 20 or 30 years I’ve been a loyal customer and have spent hundreds of thousands of dollars with Marriott. Now that I’ve asked for an exception to their cancellation policy, they’ve decided to ignore my loyalty and not refund my reservation. They did offer an alternative, however. If we rebook the same hotel, we can transfer our payment to the new booking. The company with a heart! Whoever reads this: Caveat Emptor! Incidentally, I’ve gotten refunds from other Paris bookings who I’ve never done any business with before with absolutely no hassle.

My wife and I have been to Paris before but, this time we wanted to stay @ this Hotel because of its reputation and location. We have stayed at many Hotels in/around Europe. The Marriott Standard of Quality is always on Par as they all prepare their quest for a pleasant stay. What stood out to me on this trip that the Hotel General Manager Mr. Henry Michel and Assistant GM Amaury Dumomt. we Extremely “hands on” and visible to ensure their Daily Operations we running on point. Clearly they take pride in their staff and service which is clearly noticeable. Enjoy!!!

Stayed 3 nights at the Marriott Champs Elysees. The central location is convenient, close to many attractions and there are many eateries and a metro station nearby. The entrance is inconspicuous and it is manned all the time. The only issue with the location is that the street is very busy during the afternoon and at night with beggars and homeless people loitering. The room that I stayed in was well furnished and clean. There was no noise or any issue with the thermostat. The bed sheets were of top quality but the blankets might need to be replaced due to age. All the staff were helpful and friendly.