Renaissance Paris Le Parc Trocadero Hotel

We chose this hotel due to its excellent location & good reviews. The hotel employees throughout our stay were welcoming, helpful and friendly. However, this hotel is in dire need of a renovation. Our "upgraded" room was in poor condition: Moldy/musty odor, climate control that couldn't be regulated, old, damaged carpet, peeling paint, damaged/stained furniture. We had to open the windows to aerate the room, but the street noise was constant all night long. We were moved to another "upgraded" room for the remainder of our stay, which was quieter but still had a musty odor, & we surmised that the climate system throughout the hotel hadn't been properly maintained. The shower handle mechanism didn't hold in a fixed position. This room also had very old, stained carpet & damaged furniture, & consequently it didn't feel clean. The housekeeping was below average. Apparently no one bothered to vacuum the old carpet, which was apparent due to bits of plastic waste that were present on the carpet from the time we occupied the room. We only received turndown service on one of the nights of our stay. Further, the Marriott website indicated that the hotel provided L'Occitaine amenities, which it did not. Another brand was provided, which had a very powerful floral scent, so it didn't matter that the housekeeper failed to replace the empty products. We used other products that we fortunately had with us. There was supposed to be a Nespresso coffee machine in the room, but the machine provided was another brand & was incomprehensible to use. Given the disrepair of the rooms we occupied & misrepresented features, this was not a comfortable or pleasant stay & therefore a poor value. We would unfortunately not recommend this hotel unless and until it has had a complete renovation.

Deco hotel in a great location. Easy walking distance to the Eiffel Tower and there’s a really nice bar next door with excellent drinks. Let’s just say… we didn’t only go there once😎 We had a lovely stay and felt very comfortable throughout. It’s one of those places that doesn’t try too hard but still gets things right. The hotel also offers a limousine service for private tours around Paris, which is actually a pretty cool way to explore the city.

From the moment we entered we were treated to a warm welcome by a very friendly guest services team. Having worked in hospitality for over 2 decades, Pauline was just exceptional with our welcome, processing and personally escorting us to our room. Wonderful location just steps from Trocadero Plaza for iconic pictures.

Lovely hotel with a great location. Friendly staff, delicious breakfast. Rooms quite nice and well appointed, with ample room for families. Would absolutely stay here again!

Great Location in Paris. We stayed here for 3 nights. The front desk staff was friendly. The room is on smaller side - especially the bathroom - compared to previous hotel we stayed in. The bed was comfortable and the room was quiet. The only issue we had was the shower not draining properly.