Renaissance Paris Le Parc Trocadero Hotel

What an amazing gem within this bustling city. Located in a very quiet neighborhood. 10 min walk to Eiffle Tower and 20 to the Arc de Triumphe. From Julia in the front desk, who was so gracious, accommodating and even went out of her way to escort my parents to their rooms, and gave a complimentary birthday treat for my dad and all of us at the hotel bar. The room was big for a parisian room, and was able to get a rollaway cot for my daughter for another 100 euro. They have Tokyo milk bath products and complimentary water. They also had a lift that accommodated 4 people, which is another plus for a Parisian hotel. The AC worked in the room and we had a beautiful garden view, that we can open the windows. The breakfast was awesome with Stephane and Amit catering to us and making sure we had everything we needed. The breakfast was 2 choices of buffet style or for another 12 euros, you get a choice of an omelet. Otherwise, my stay was amazing and the bed was comfy and the service was impeccable. Even though this was an impromptu trip d/t a flight cancelation and brought us for 24 hrs to Paris, this stay was a wonderful surprise to a stressful time. Merci beau coup Renaissance Nobel for the great service, especially Julia, Stephane and Amit.

We had high hopes for our stay at the Renaissance Paris Nobel Tour Eiffel, especially being our first trip to Pairs as Marriott elite members traveling as a family. Unfortunately, the experience fell far short of expectations. Despite writing in twice well in advance to request adjacent rooms on a higher floor, we were allocated two rooms on the first floor—at opposite ends of the corridor. This was disappointing and logistically frustrating as we were traveling with our children. And of cos, no good city or Eiffel views! The rooms themselves were inconsistent. Although they were supposedly the same category, one room was significantly smaller and lacked a heating element in the bathroom.m. The other had bathroom heating but had a stale carpet smell. To make things worse, there’s no room service at night, and when we requested fresh towels in the evening, we were asked to collect them from the front desk—a move that felt more akin to a 1-star motel than a 4- or 5-star property. It was also disappointing that our elite status was not acknowledged in any meaningful way during the stay. At check-in, we were escorted to our rooms by a staff member who knew one of the room keys wasn’t working—but rather than resolving it, he simply handed the non-working key to us. We had to return to the front desk to activate it ourselves. A special mention goes to Kumar, who kindly arranged for a portable heater in the colder room—his efforts were sincerely appreciated. The concierge staff were a bright spot—friendly, helpful, and ready to assist whenever approached. Breakfast was decent—buffet style with cooked-to-order eggs. That said, service was again lackluster: one waiter asked for my drink order while I was mid-way through the buffet, not even allowing me to return to the table. Late check-out at 4pm was granted, which was appreciated, but overall, the lack of warmth, inconsistency in rooms, and poor handling of basic service requests made our stay feel underwhelming and not at all reflective of the Renaissance or Marriott brand. Would I return? Sadly, unlikely, even though the location was great! :( There are better and cheaper hotels in the same vicinity.

Horrible service, inept. Four couples in front of us walked right in, room was ready. Were told repeatedly room would be ready soon. STILL WAITING and check-in was an hour ago. Stay elsewhere!!!!

When you think Marriott you might think high rise building but this hotel is a neighborhood gem. Located close to the Tower and two metro stations it was great for getting around. Less noise than other parts of the city. The rooms were nice but could use some better lighting. Not very large. The bathrooms were aged but I'm seeing from other photos that not every room is the same. The suites looked nicer than what we had. A good portion of the hotel looks ready for another update. The onsite breakfast was good for a simple buffet. The adjacent garden was nice in the mornings to eat in. The staff gets all the high marks. The lobby staff every day was cheerful and welcoming. The door team was always fast with luggage and getting taxis even switching us on our last day to a larger vehicle due to our luggage. Gael and the concierges always had good options and recommendations on where to eat. The lounge is a small place with just a few chairs but the bar staff kept everyone in good spirits. Matilde was so kind making special teas for my wife and Emma was a chemist with her new drinks. So many people made for a great stay. I've forgotten more names as they all were very attentive and kind.

I enjoyed our stay at this hotel for our friend's birthday celebrations. The concierge and front desk staff went above and beyond to ensure our stay was excellent. The breakfast was superb, with a wide variety of food options to choose from. We stayed in Room 10, which is very spacious. We had a large bed, a sofa, occasional chairs, a massive bath, an excellent walk-in shower, and a dressing area. We also had a mini fridge and a coffee and hot water machine with a well-stocked hostess tray. The housekeeping staff were professional and terrific, providing us with an orderly and spotlessly clean room from our arrival until the end of our 3-night stay. The location is excellent, as it is walkable to the Eiffel Tower and Champs-Élysées. The street is very nice and the area around the hotel has plenty of brasseries and cafes. I would highly recommend this hotel, and I would like to thank all the staff for making my stay in Paris a truly fantastic experience.