Shangri-La Hotel Paris

It's the nicest hotel I've ever stayed at. Hands down. We had a family suite thing which had effectively 3 bedrooms/ 2 baths. There's a pull out couch in one room which was great for my daughter. The rooms are huge, the bathrooms are beautiful. Water pressure could take off an elephant's hide. Breakfast was awesome; didn't hurt that the hostess looked like a model. I had a drink at the bar every night and they were warm and friendly. The pool is great and my boys really enjoyed it. not sure the other guests loved them but.... A special thank you to Louisa at the front desk who took us up to a rooftop deck to watch the Eiffel tower sparkle. I'll remember my kids jumping up and down in excitement for the rest of my life. And... we could not figure out how to gets the lights to work in our room.... I've noticed that before at Shangri La's... it's a funny thing at this brand. Overall 10 out of 10.

From the moment we booked the reservation till we checked out, the reservations, concierge, restaurants and spa team were very attentive. The following individuals and experiences really helped made our stay memorable and special - Emily in the restaurant team. Thank you for the care you demonstrated in ensuring our 4 year old son enjoyed his meals. The special pancake, macaroons and hot chocolate for him were absolutely amazing. This gesture for me is a real example of a high standard of hospitality. Thoughtful recommendations such as Park Monceau made for a wonderful afternoon as a family, our son went on the carousel, saw the bees and flowers, played with ducks, pebbles near pond and ran around. It further helped us appreciate the exceptional location of the hotel with many major attractions within short distance. Thank you again for these memorable experiences! -Chi spa team were very helpful in managing my appointment requests and handling my son even when he was a bit loud. Angele personalised my treatment thoughtfully without having to ask or explain too much. She analysed the requirements and gave a bespoke treatment that made me completely relaxed. -lady who provided the turndown service was very helpful. She would understand what we needed and helped us promptly. The above examples show how the Shangri La team show an understanding of guests and go the extra mile to make our stay truly special! Suggestion-Our room with Eiffel Tower view did have the view but as per the website photos I expected the view to be directly in front of window. The view is at an angle and one has to peek out to see the Eiffel Tower. It is not visible easily from most of the room. This can be made clearer during booking etc

This is a luxury hotel and it delivered in every way we asked it to. Welcoming and helpful doormen/bellmen, pleasant registration and concierge teams, impeccable housekeeping, most luxurious bed/linens, excellent breakfasts and room service dinner, perfect location for Eiffel and Seine, etc. We did not visit the spa so we cannot speak to that element. Luxury hotels are at a higher cost, but when paying that price we expect a stay to match and Shangri-La Paris did just that.

From arrival this Hotel is exceptional. The Staff are professional and discreet, and made my grandson and I feel very special. This was my second visit and I wasn’t disappointed. The Shanghai-La go the extra mile to make sure their guests are well looked after. The Restaurant was ambient and the steak perfect. The breakfast was beautifully served and we were sad to leave. Both rooms I stayed in were spotless and very well equipped with amenities and luxury. Perfect for tourists and a stones throw from the Eiffel Tower.

Serious security issue. During my stay at Shangri-La Paris, USD 600 went missing from my room after housekeeping service. What makes this even more alarming is that several of my friends from the same group experienced money going missing as well during the same period. We immediately reported this to hotel management, expecting a professional and responsible response from a so-called luxury hotel. Unfortunately, the handling of the situation was disappointing and did not reflect the seriousness of the issue. For a hotel at this price point and reputation, guests should feel safe leaving their belongings in their rooms. This experience caused stress, ruined our stay, and completely damaged our trust. I would strongly warn future guests to be extremely careful with valuables.