Montage Deer Valley

The accounting dept of this admittedly high end Hotel is ran by an incompetent buffoon (specifically a rude woman who proudly and condescendingly identified herself as Audrey Garcia, who likes to hang up on clients after challenging them to leave negative reviews blah blah blah…). Via an accounting “error” she admitted charging my card (provided at check-in for incidentals only), after our company pre-paid for roughly 30 rooms at $949 each and Montage has refused to refund or provide any resemblance of an explanation as to what the charge was possibly for. I’d never trust this origination again, despite the Hotel being a rather nice venue all in all.

Over-rated and Over-priced hotel. NOT the #1 ski hotel in North America ! Swarms of noisy kids all over the place. Drinks small and prices high. Food substandard at Apex. My wife had rotten mussels in her Ciopinno and I had rotten crab meat in my Linguine. Slopes were very crowded and kids everywhere. NOT worth $3300/night for the lowest category room!

Always a great experience at this amazing property. The staff is terrific - they go above and beyond to make your stay special. The hotel is beautiful and the location mid-mountain can't be beat!

An Exceptional Stay - Truly One of the Best I travel all over the world frequently, staying at hotels from boutique properties to luxury resorts, and I can honestly say this was one of the best stays I have ever experienced. From the moment I arrived, it was clear this property operates at a completely different level. The attention to detail was impeccable - not in an over-the-top way, but in the kind of thoughtful, genuine touches that make you feel truly cared for. The management team set the tone for excellence. You could feel their commitment to creating an exceptional experience in every interaction. They weren't just managing a property - they were cultivating a place where guests feel valued, comfortable, and genuinely welcomed. And then there's Murphy, the hotel dog, who deserves his own five-star review. His presence added such warmth and personality to the property. It's rare to find that perfect balance of professionalism and homey comfort, and Murphy was the perfect embodiment of that. Every detail was considered - from the quality of the amenities to the responsiveness of the staff to the genuine care that permeated every aspect of my stay. This is what hospitality should feel like. When you've stayed in as many hotels as I have, you develop a keen sense for what separates good from truly exceptional. This property is exceptional in every way. I'll absolutely be back, and I'll be recommending this place to everyone I know who travels to the area. Thank you for setting the standard so high. You've earned a loyal guest.

This is our favorite family tradition. We love Deer Valley, and the Montage is the most magical place! The staff is exceptional. Friendly, helpful and they remember us every year. They know are names and make us feel like old friends. Dog and kid friendly. Truly a special place!