The St. Regis Deer Valley

We recently stayed at the St. Regis Deer Valley for two nights. The first night was perfect. We saw Lindsey Stirling at the amphitheater, had a relaxing evening in our room, and enjoyed some quality time together as a couple. During check-in, we were told we had been upgraded from a parking-lot view to a mountain view, which sounded great. We were also told there was a wedding scheduled on the patio, but no one disclosed how disruptive it would be. The live band was so loud that we couldn’t relax or have a conversation. Our only options were to blast the TV or wear earplugs, which should never be the case at a 5-star resort. When we raised the issue, the front desk supervisor, Jeff, was extremely rude and dismissive, essentially telling us there would be no refund. The only compensation offered was $200 off our food bill. We were never offered an alternate room, and the deafening noise continued from 6 PM to 11 PM. Ironically, if we had been given the original room we booked, we would have been far from the noise. At over $1,000 a night, we expected better service and proactive communication. If a wedding is going to bring club-level noise, guests should be informed during booking so they can make an informed decision. There are many excellent 5-star choices in Park City, and unfortunately, the St. Regis really let us down. On this trip, even a Fairfield Inn would have been more relaxing.

My husband planned a short stay for Mother’s Day and we really enjoyed our time here and will be back. Everyone was so nice, all the amenities were great and it was just the relaxing time I needed. One thing I would have liked to have seen is more choices that were vegan/vegetarian. My husband thought the Chicken at Rime was the best he had while my only option was eggplant that was heavily oiled and overall the flavor was a little flat. We had the Mother’s Day brunch there as well and I felt that it ended up being way over priced for my portion since 80% or more I couldn’t eat. Overall this is a gorgeous property, and it’s a great pool and spa, and very friendly staff!

The St Regis deer valley is truly a special property. Not just the Location, the views, the ski in ski out, the food, but the people and staff are truly exceptional. The butler service daily, the concierge team, the lobby and restaurant staff all were impeccable. Special shoutout to Spencer in ski valet for going above and beyond every single day for my entire family. I cant even put into words what he did to take care of every detail and went overboard to make up for one tiny mistake. He is a special employee that makes somewhere like the St Regis extra special.

Run don't ski slow to the St Regis Deer Valley. They exceeded all our expectations w a classic decor and excellent service. The bar, restaurant and lobby space was fun and entertaining with delicious treats. The ski rental and slopes were AMAZING! They put my ski boots on and off every day and carried our skis to the shuttle the days we skied park city. I was BEYOND impressed with Chris Okamura - dir. of operations. He found me wandering around the hotel and offered us a VIP entry to the apres tent, what a fun time and we were really treated like VIPs!! I have skied the world and this was by far one of the best experiences w superb service, See you next year St Regis'

It’s a beautiful Hotel located in a wonderful Ski area. Friendly people, nice accomodations, good food so far. But the hotel decided to have a separate tent just in front of the main facade, with a cloubhouse scenery and loud music (from thursday - sunday), where many rooms are facing to it. Instead of enjoying a sundowner you have to close the windows because music is loud and annoying. So please take care in choosing your rooms. May be these kind of category that faces to the north overlooking a big parking lot is a better choice.