The Langham Huntington, Pasadena

If you want to experience luxury like it's supposed to be, then spend time at the Langham. I would highly recommend getting a room with Club Lounge Access. I guarantee you will not be disappointed.

The hotel is beautifully located in a quiet, upscale neighbourhood and set on extensive lush grounds. The rooms are well appointed and extremely comfortable. The facilities are spread across and around the hotel grounds and building and are all excellent. Dining options are plentiful and each restaurant was delicious

This was absolutely the most evil and disgusting place I’ve ever been to in my life. Every single person that works at this Hotel is disgruntled mean obviously untrained and doesn’t understand anything about hospitality or Customer Service. It’s almost like they know their hotel is horrible and they hate their jobs and lives and they’re taking it out on you. The rooms were absolutely dirty and disgusting. The food was horrible. My girlfriend and I literally walked out for the management to brag that no one’s ever gonna find out from the owners to the general manager. There’s really no words that can express how every single facet of this hotel cannot only fail on every level, but everyone is very confrontational and actually wants to fight with you. I’ve never experienced anything in hospitality like that before every single person we encountered that worked at this hotel was a yelling screaming lunatic or just extremely incompetent or had to run away and get their boss who didn’t know what to do on every problem in every situation stay away from this evil horrible place with dirty rooms, bad food and extremely rude employees!!

Staff made our anrrival and stay very pleasant. Definitely will recommend your hotel. Love the Langham Hotel!

he rooms are in desperate need of renovation, and the staff lacks the professionalism and hospitality experience expected at a luxury property. From musty pet-friendly rooms that triggered allergies to unhelpful and dismissive staff at the front desk, cocktail lounge, and steakhouse, my experience fell far below expectations. Despite planning to stay two additional weeks while my home was under renovation, I chose to check out early. The rates charged do not match the quality provided, and I cannot recommend this property in its current state.