Villa Toscana

Our flight was in Phoenix was delayed by two hours so had an extended noon checkout, (Asked for 1pm but they wanted $50.00) set up at the front desk the day before, 15 min after 11am front desk called asking why we hadn't left yet, then realized we had the late checkout, not 5 minutes later the Housekeeping supervisor knocked on the door once, as I went to open door he tried to barge in as my wife was getting out of the shower, (thankfully we had the extra lock on) when he was told we had a noon checkout, proceeds to say "Oh", never apologized and looked annoyed, as I was bringing bags to car I saw him and told him how inappropriate that incident was and he looks at me and said he was just doing his job, and once again never apologized, considering how the property and rooms are showing their age and how they nickel and dime everything, 25.00 a day for parking and very spotty internet, We will never be back and will be thinking twice about using Best Western properties in the future...

We had a fantastic time here - the hotel shares facilities with the adjacent resort, so be sure to allocate some time to enjoy all the facilities since you’re paying for that (2 pools, hot tub, sauna, steam room, game room etc)! You can also walk down to the creek and lounge Creekside. Walk to all the shops and restaurants in town. You can unload in front of the lobby, then there is lots of parking downhill (there’s an additional parking fee). The staff were fantastic, very friendly and attentive to us. Rooms were good; views were great (choose a red rock view). The breakfast head chef also made sure my friend, who is gluten-free, was taken care of. He was clearly aware of different dietary preferences because he even offered to separate out the meat in the buffet line. Great service. Best Best Western I’ve stayed at.

We loved the view from our balcony. Janice and Nicholas at the front desk were absolutely wonderful! Smiles, knowledge and eager to help. I will go back to this establishment because of them! 🤗🤗

Excellent off season stay. Great staff and relaxing atmosphere. We will most assuredly stay here again. I HIGHLY suggest a red rocks view! STUNNING!

Tired hotel. Gorgeous view. Great location in uptown Sedona. Breakfast experience, loud rock music. Cheap food. Terrible coffee. $25 per night parking.