Remota

Nice location, although not a walking distance from the center of town. Rooms are basic, but OK. Food at the restaurant very disappointing. Front desk efficient, but very unfriendly. Overall - not a good deal. Much better hotels in the area.

I had read mixed reports about this hotel, but I personally enjoyed my stay here. I was on a group tour and stayed in this hotel twice. Two 1 nights stays, so I was in two different rooms. My first stay here was in room on the first floor quite near the reception area that did have good 'WiFi' access and the second stay was down a long corridor to a room on the ground floor that had no 'WiFi' access. It did not bother me not having 'WiFi' in my room as it was only for one night and it was easy to walk along to the main lounge area if you needed a signal. I thought both rooms were really nice and I loved the views from both. The bed was very comfortable and the bathroom although a little dark in both rooms was perfectly adequate. The main lounge area was a very pleasant area to sit and chat with friends and enjoy a glass of wine while looking at the view. The restaurant was also nice, but pricey and I only ate here on my first stay, the second stay I ate in a nice little restaurant more or less across the road from the hotel. It is quite a long walk along into the town, but not a problem if you're reasonably fit. I walked it during the day, but don't think I would be happy to walk on my own in the evening. Overall I think this is a perfectly nice hotel and would happily stay here again if visiting the Torres Del Paine National Park.

Spent 3 nights (1 upon arrival, 2 due to weather issue) at hotel as part of NatGeo Linblad tour. Rooms were nice, however no tv and limited lighting in bathrooms. Good locations and walking distance to Puerto Natales. Had a pool and hot tub, but no gym. Breakfast buffett was average.

A unique accommodation option for visiting Puerto Natales. The views out to the mountains and over the sound were amazing. Staff were welcoming and helpful. Room was comfortable and clean and was serviced daily. The restaurant served beautiful food which you could enjoy whilst looking out over the incredible view.

the hotel is outside of town about 2 miles , so walking to town maybe an issue, they did offer a shuttle to town during our stay in the evening so we did go in the town to walk around and have dinner. The breakfest buffet is just ok , if you want eggs you have to pay addtional cost . The staff is limited english speaking so they may not understand your request right away. The room is modern meet lodge decor. no tv the bathroom is very dark , the bathroom tub / shower is high to get in to and only has only a rain head shower. The room has a big window that looks out. The internel service is slow and may not work if your room is not near the lobby. for the area and limited hotel , it one of the better ones