The Lodge at Pebble Beach

It feels like the hotel takes advantage of you. The location and the golf course are fabulous but the hotel is cheap generic furniture, tired and worn out. At no point during booking or speaking with hotel ahead of arrival did they mention that there would be construction of viewing stands going on outside the room. The noise started at 7am and continued all day. The service is lack luster from the front desk and concierge. The guys out front are good. The bathroom wasn’t clean (long dark hairs in tub and on floor) Cheap motel creamer pods in room for coffee. You’re basically getting a motel experience for a luxury hotel price.

We had a very bad experience at The Lodge at Pebble Beach and would not recommend this hotel to families traveling with a baby or young children. A situation involving our baby was handled extremely poorly by management. We were not made aware of the policy at issue until the middle of our evening, and the way management handled and escalated the situation felt intrusive, embarrassing, and completely lacking in empathy. We have no issue with hotels having policies to protect children. Our issue is with the communication and the way we were treated once the situation arose. For a hotel of this caliber and price point, we expected significantly better judgment and hospitality. Instead, we left feeling uncomfortable and unwelcome. Families with young children should keep this in mind before booking.

PB has become a golf machine where you are a faceless number being moved through the appropriate paces, but only if everything is pre-scheduled. That said, it’s still a magnificent setting that clearly deserves the special accolades. We booked two rooms. Ours was wonderful, the children’s was average, tired, and nondescript. We also booked two dinners months in advance only to find out that those reservations were somehow lost. The very kind women at the front desk did their best to “squeeze us in” at less ideal times before they finally found our original reservations. When we got to the restaurants they were half empty. So why was it so hard to rebook? Overall though, it was a good hotel in a magical haven for golf.

A golfers paradise that has very nice rooms with fireplaces. Bathroom had two sinks and a large shower. Beds were very nice and complimentary snacks and water was provided. Stays are expensive but Pebble Beach is a top 5 golf course in the world. Shuttle service is available to all golf courses and restaurants.

We stayed here recently for 2 nights so my husband could play golf here and at spyglass and Spanish bay. So from a golfers perspective (husband) it was a trip of a lifetime and it was worth every penny. From my perspective (non golfer) it was like many other golf hotels we have stayed in (much cheaper) and given the cost I was surprised it wasn't more 'posh'. The room was 5* very large and the staff are lovely and the customer service was excellent, but it was just a golf hotel at the end of the day. We were there while the construction was on going and it didn't disturb us in any way. Breakfast is not included in the cost, and everything is expensive but as long as you know that in advance then it is what it is, expensive. Everyone we met was here for the golf, so expect to be surrounded by golfers. I think when the lodge is re opened it will be a little more of a special experience, having the lodge out of action was a shame, so if you have the choice go after the re opening. We did have a lovely time, and my husband enjoyed it very much, but leave your best dresses at home ladies as golf attire is the order of the day. We went for an upgraded room, but in high sight the cheapest room would have been fine. If you want souvenir's or golf clothing they have an outlet store near the aquarium in Monterey which is much cheaper.