Four Seasons Resort Costa Rica at Peninsula Papagayo

Spent a week at the Four Seasons Resort Peninsula Papagayo in April. We enjoyed our time, but everything was just… alright. Very hard to justify the price. April is the end of the dry season, and everything was visibly brown and dry. This was the biggest disappointment of the trip — but it was our fault, not the resort’s. All the fancy, beautiful foliage you see online is from a very select time of year. We upgraded to a treetop villa, which was absolutely worth it for a family of three. The standard rooms are stacked on top of one another in very cheap-looking buildings — almost like a Motel 8 in the woods. The layout of our treetop villa was great, but the décor left a lot to be desired. Very plain — and not in a minimalist way… just plain and boring. Blank walls, empty couches, and amenities like coffee, tea, and water were sparse. Most of the buildings had the same kind of feel — cheap and out of place. I think another reviewer mentioned they resembled the Disney Polynesian Resort, which I could kind of see… but less intricate, maybe? Not sure. The main building really stuck out. Everything was very clean and well maintained. The staff was kind and helpful. The food at the restaurants stood out as much better than most resorts. We enjoyed all of our meals and especially liked the casual fusion menu at Añejo. Service in the restaurants was friendly, but very unpolished. Basic table maintenance didn’t exist. Orders were forgotten often, dishes were missing, long delays, etc. The highlight of the trip was the new Papagayo Park. Complete with water slides, a splash pad, obstacle course, mini zipline, ice cream, and so much more, it made for a great morning activity. We did not enjoy the beaches, and the pools were fine. It was hard writing this review — because the more I think about the trip, the lower I want to score the resort. But at the same time, we really did have a blast, even if it doesn’t sound like it. That’s why traveling with your loved ones is so important… they really make the trip, not the destination.

Our stay at Four Seasons Resort Peninsula Papagayo was absolutely unforgettable. From the moment we arrived, the service was warm, personalized, and truly five-star in every way. The resort itself is stunning, lush jungle views, breathtaking ocean scenery, incredible wildlife, and some of the most beautiful sunsets we’ve ever seen. The rooms were luxurious, spotless, and perfectly designed for both relaxation and family comfort. Every staff member went above and beyond to make our stay special, and you can genuinely feel the level of care and hospitality throughout the property. The beaches were peaceful and swimmable, the pools were amazing for the kids, and the food across the resort was excellent. We especially loved how the resort blends luxury with the natural beauty of Costa Rica, waking up to monkeys in the trees and ending the day watching the sunset over the ocean felt magical. If you’re looking for a luxury family getaway in Costa Rica that truly delivers on service, experience, and beauty, Four Seasons Papagayo is worth every penny. We made memories here that our family will never forget, and we’re already looking forward to returning. Pura Vida 🌴🇨🇷

This review is for the assistant general manager who was there the evening of May 2nd. My family and I are staying at the Andaz right next door and we retrieved permission to go to the Four Seasons Beach Playa Blanca for family photos because they have the best sunsets. The beach is actually open to the public as all beaches are in Costa Rica but the public access is around 800 steps. Andaz guests are always allowed to go to Playa Blanca through Four Seasons (also allowed to eat at the restaurants etc) but we specifically confirmed with the Andaz concierge who confirmed with Four Seasons that it would be okay for us to go with the photographer. Apparently they have some special rules regarding photography. So we went to the Four Seasons with an Andaz shuttle as was planned. However once we got to the Four seasons, we were treated quite horrifically by the man who claimed to be the general assistant manager. He said he never approved the request and that we were not allowed to be on the property. I was there with my 6 month baby, husband and in laws and the photographer and we had to strongly plead to the asst manager to let us go. After trying to make some calls, he reluctantly let us go down and told us that we should talk to the Andaz team who let us go to the four seasons without consent. It was extremely rude and not the level of hospitality we would expect from the four seasons. We thought we would come stay at the Four Seasons next time but we will stay away for now. It left a bad taste and was embarrassing. We will go back to Andaz happily who treated us incredibly and even the Ritz on the peninsula where we had an amazing dinner with impeccable service.

Four Seasons Resort Costa Rica at Peninsula Papagayo, our experience at this hotel was simply incredible. It truly felt like a first-class vacation. Everyone at the resort was kind, attentive, and always willing to help, making us feel welcome at all times. We stayed in a villa with a spectacular view, waking up to that scenery every morning was unforgettable. The room was spotless, very comfortable, and had all the details you would expect from a luxury resort. The food was also excellent, with a great variety and high quality. During our stay, we coordinated our airport transfers and tours with Gabriel from Nomadtourscr, and it was the best decision. Everything was perfectly organized, always on time, with friendly and professional service. The rainforest tour was an amazing experience full of nature, and the Volcano Hike was beautiful and totally worth it. We also enjoyed a boat tour around the peninsula with snorkeling, which was a lot of fun. Overall, everything was top-notch. We felt at home the entire time and truly appreciated the excellent service. Highly recommended! We would definitely come back.

Four seasons always provides a consistent luxurious experience and this place does not disappoint. The beautiful location in the Papagayo peninsula and the access to two beaches truly makes this place unique. We loved being able to observe baby turtles and hermit crabs at night and then go out for jet ski and boat trips to see dolphins and rays. The pools are huge and very well laid out where it doesn't feel crowded. The staff is also attentive and the service is absolutely stellar. We really enjoyed the food from the the different restaurants including the Italian and Mediterranean menus along with an expansive breakfast menu. We also took part in their Easter celebrations and the kid center staff really did a great job keeping the kids engaged and excited. There were tons of fun activities and although we had only a few days stay, I can certainly see myself coming back and just taking more time to relax and enjoy.