Crown Towers Perth

With Crown Perth preparing for their 40th Anniversary we contemplated all our various Crown things over the decades – friends performing in the casino lounge in the late 80s, feasts in the Atrium with long gone family, kids loving the glass lift in the Metropol and the slowest pool slide ever, all sorts of shows at the Theatre, that long walkway into Rockpool…. And a little 18 year annual tradition of avoiding the family drama by staying for the three days prior to Christmas so we stroll into Christmas Day super relaxed. Of our possible 35 stays over three decades, there’s been the occasional issue – a very expensive dress that went missing on checkout and a 2am drone at our window are a bit beyond management’s control. A seamless room swap when the airconditioning wasn’t working was. Everyone I speak to knows the hotel room hacks for those pervasive appliance lights that pierce the darkness meant for sleep. The juggle of towels saving poolside lounges for absent guests…. But this stay I had the sort of sleep issues from my room that saw me in tears in the lobby at 2am. A morning chat with the GM seemed to go nowhere and by the time we got to the pool all the lounges were taken. Another tear started to roll. And then in swooped the pool manager Steve to save the day, finding us a lovely spot and the sort of customer service attention to totally turn the mood. What a lovely day. Then the GM found us to confirm the problem was sorted – something that apparently couldn’t be solved when Mariah Carey complained of the same issue! Ha. It's easy to write a glowing review when everything is running smoothly. It’s a great sign to be able to write positively when things have not been so smooth. We’ll be back in the 41st year….

From the moment we arrived, the service at Crown Towers Perth was outstanding, and we want to give a special shout-out to Erica at reception. She welcomed us with genuine warmth and went above and beyond to make our check-in smooth and enjoyable. What truly stood out was how friendly and attentive she was with our two little boys. She took the time to chat with them, make them feel included, and created such a positive start to our stay. As parents, that level of care means the world — it set the tone for a memorable family experience. Thank you, Erica, for your professionalism, kindness, and for treating our family with such warmth. We’ll definitely be returning, and it’s service like yours that makes Crown Towers Perth feel a step above the rest.

Another wonderful stay at Perth Crown Towers . A very special thank you to Steve , Pool Operations Manager for you above and beyond service . It was truly appreciated.

If you like to relax by the pool during your Crown stay recommend not booking during a sunsets pool party. Half of the pool was closed and only the kids section was open and it was like a kids water park. The blaring music was just noise due to the acoustics. There was no cold water by the pool available. The aircon was not working properly in the room. The phone in the room was broken and it was dusty. It was a bit amateur

Have stayed here several times previously and it never disappoints. I’ve been lucky enough to stay in many top hotels all around the world and this one is amongst the top three including the Four Seasons and Fairmont hotels. From the reception staff, the foyer, the swimming pool complex, the restaurants and casino all top class including the Service. The bars and lounges are in keeping with a five star Property and the rooms themselves are not only spacious and well appointed but again some of the best rooms I’ve stayed in including suites, and I cannot praise it highly enough. Crown Towers Perth, thank you