Pan Pacific Perth

I am lucky enough to stay here regularly for work. The staff are very friendly and helpful, from the concierge to housekeeping. There are plenty of lifts and they are quick. The carpet in the halls are a little difficult with luggage, but helps keep sound down. Rooms are quite large and some have views of the Swan River. The gym is adequate, but the pool is a little disappointing (which you need to access through the gym). There is a convenience store across the road and easy bus access from the front. Good wifi and the breakfast is excellent.

I recently stayed here for a business trip and had a fantastic experience from start to finish. The staff were incredibly helpful and attentive, always going above and beyond to make the stay comfortable. The location is perfect, conveniently situated and ideal for both work and getting around easily. The room size was excellent for a business stay, with plenty of space to work and relax. A special mention to Rohan, the Guest Experience Manager, who was outstanding. He quickly stepped in to ensure the sauna was working properly, which was greatly appreciated and really enhanced the overall experience. I would definitely stay here again when returning to Perth and highly recommend it to others.

The hotel is in a great location.The rating is 5 star ,to us it seemed more like a four star .That doesn't mean it wasn't a good stay.We enjoyed our stay.I would recommend this hotel .

Grant at the Hotel is super helpful. We spent a happy and warm Easter holiday in Pan Pacific Hotel in Perth. We did heart-feel the staff team are excellence trained and the management is excellence.

This is a quality hotel in every way. The lobby is spacious and bright leading to restaurants and bars. The reception staff are very welcoming and helpful. Many hotels in Australia seem to lack adequate numbers of lifts, not this one. There are four lifts which are fast and efficient and there is very little time wasted waiting for a lift. The rooms are very well appointed with good wardrobe space. Water is supplied in special bottles which can be refilled in the lobby which is a nice touch. The bed is large and comfortable although you may have to ask for a softer pillow. The walk in shower is excellent. There is a safe in each room and the WiFi is very good. Everything is kept spotlessly clean by the hard working housekeeping team which includes a robot vacuum cleaner patrolling the corridors. The walls of the rooms are a little thin and noisy neighbours can be an issue but the reception staff are very understanding and will find you a new room on request. They will also do all they can to offer, at a cost, extensions to your stay in your room if catching a later flight. A whole restaurant, Monty’s, is given over to providing breakfast. It is an excellent experience as the staff are very friendly and there is a wide range of cold and hot dishes on offer. A good way to start the day. The buses running into the city and on to the botanic gardens stop just outside the hotel but most sights are in walking distance, indeed the Perth Mint is just round the corner. All in all, a perfect base for visiting this attractive and stylish city.