The Gleneagles Hotel

What a beautiful hotel. The building and grounds are amazing. We received a warm welcome by the valets and our suitcases arrived promptly. The rooms are beautiful and up to date. Nice bathrooms and shower and separate tub. This hotel is big but you feel special when you interact with the great staff. Buffet breakfast is the highlight with so many tasty selections as well as menu choice. The fried eggs had the most orange yolks and cooked perfectly. Breads, smoked salmon, fruits, so much more. The breakfast room is stunning and the staff friendly and efficient. The ladies who check in with for breakfast are so nice. Since the hotel is large there are many activities available, and many suitable for children. Our kids enjoyed the adventure camp with great counselors, the mini range rovers for the little ones, the air gun shooting for the little older ones, the dog experience, and golf for me and the kids. We took some golf lessons with Alex who was excellent and really improved my stroke. The indoor swimming pool was nice and we had spa treatments which were excellent. The restaurants were all excellent. If you can go the American Bar which is open the later part of the week- no children- elegant beautiful room. We sat at the bar and we had a great time with the bartender whose name I cannot recall ( said he had been there 4 months). We talked about Scotland, cocktails and was so entertaining. It's the one hotel on this trip I didn't want to leave.

Received a voucher from friends as a treat for afternoon tea. We were placed in the middle of the room which felt as if it was a corridor. Tables and chairs are all at the wrong height to dine. Surely these would have been tested out (clearly not) Chairs extremely uncomfortable, we observed every one coming in and they all had the same issue, trying to adjust their chairs which caught on the carpet and everyone was shuffling around constantly uncomfortable. The food was quite frankly appalling quality. I cannot believe the food was made in a Gleneagles kitchen by pastry chefs as I could make better myself. My incoming is it is all being bought in as Very artificial flavours. When the cake stand was brought over there was far too much for 2 people to eat so asked if they could be boxed up for us to take home, which they were, however we could not believe how bad they tasted. Even more artificial than the savoury selection. At £78/head for a few savoury bites and very poor quality sweet cakes, scones etc and a small pot of tea. Extremely disappointing. The whole hotel now appears to be Butlins in a shiny wrapper. Extremely naff and full of quite unpleasant people. Such a shame. Had considered booking a room for the night beforehand. So glad we didn’t. Will not be returning to Gleneagles.

This place is actually 5 star. I worked in a 5 star hotel and it was no where near as opulent & well catered as this one. All the staff are helpful, polite and have an eye for detail. The rooms are spacious, the bed very comfortable with feather duvet & pillows and the amenities are great. The in room mini bar is well stocked but remember the only things that are complimentary are the water, tea, coffee and milk - the shortbread fingers are extra! We had dinner in The Birnam cocktails in the American bar (which is closed Monday & Tuesday) and drinks in the Century bar. The prices are expensive but the level of service and the quality of the food and drink was worth it. There are 3 pools, 1 hot outdoor swim/spa pool and 2 indoor - 1 adults only including sauna & steam. Towels, shower gel, shampoo, conditioner, make up remover, toner & moisturiser all provided in the clean changing areas. Plenty of free onsite parking or valet parking if you prefer plus an outdoor food area (The Chicken Coop) which is currently serving chicken, chips etc on the lawn. Our whole stay was fabulous.

A truly fantastic hotel with superb service. Would recommend the Birnham and the Dormy for evening meals. The spa is absolutely world class as well. Superb breakfast. I won’t go on to much with this review but the hotel lives up to expectations and is deserving of the higher pricing, a few times I rang room service for additional items such as water and they arrived within 2 minutes I’m convinced they were teleporting! Would recommend to all.

Our first visit to Gleneagles but not our last. I have been wanting to stay here for an extremely long time but have not had the opportunity until now, it did not disappoint. From our arrival the staff were amazing, eager to help and all very personable and easy to talk to. The atmosphere at the hotel was relaxed, peaceful and welcoming. You know you’re in one of, if not THE best hotels, in the world but everyone makes you feel at home so you can relax and enjoy your stay. We ate at the Strathearn and Andrew Fairlie, amazing food both nights, a great experience which we look forward to enjoying again. The accommodation was fantastic, plenty of space to relax (we didn’t spend too much time in it), the bathroom was stunning, both well maintained and extremely clean as expected. A private balcony if you wanted to spend time in your room, a quiet haven for peace and seclusion. The only thing my wife would have liked was a full length mirror but I assured her she looked stunning. Cannot wait for our next visit.