The Gleneagles Hotel

From start to finish, Gleneagles surpassed all expectations. We were greeted warmly by the gentlemen on the door, who took our bags and parked the car. Extra points for them, as my family told them we were celebrating my birthday on the trip and the next day they remembered - touch of class. The room was fantastic, an amazing view of the hills in the distance and I'd really recommend paying extra for a room with a view. The amenities were great, lovely products, shortbread teas and coffees. The room felt a little tired decor wise, but easily overlooked with the other touches. Turn down was exceptional. We dined at two restaurants and I would applaud them both for excellent food and excellent service. They strike exactly the right balance of professional but friendly - every interaction was a pleasure. We loved that such a grand and exquisite hotel was also so down to earth experience. No dress codes other than for the top restaurants, which made us feel comfortable as we planned on doing a lot of hiking, and everyone was welcomed. We saw people popping in for a cup of tea who were greeted with the same level of welcome as those checking in for a stay - which you don't see in every hotel. Everything was stunning but the hospitality is really what set the experience apart.

V good experience and superb service. Great friendly team and food. Loads to do during our stay n the sports centre was great too!

Truly a 5 star hotel with exceptional high quality services throughout. Perfect food service. Wonderful accommodation housekeeping of 6 star standard. The only issue is the fitness centre is tired. Wonderful golf courses worth the travel.

We had lunch in the Dormy. We were local, we have eaten there before. The food was just ok but the service was dreadful. There seemed to be plenty staff in both managers and waiters. Despite this, we had to ask twice for everything. Every time we had to ask for water refills. Very very poor service in a supposedly top class hotel. Avoid

Gleneagles is simply the finest hotel in the world! From the moment you arrive until the moment you leave, nothing is too much trouble. Everything is designed to make you feel at home and welcome. If it were possible, I would live there every day!