The Gleneagles Hotel

We had a fabulous anniversary stay at Gleneagles! The resort and grounds are absolutely beautiful, and we were wowed upon our arrival. The staff was warm, welcoming, and helpful. All of our meals were top notch, and the activities booked through the resort were so memorable. We especially loved falconry (Eden is so knowledgeable and kind) and intro fly fishing with Ian. We highly recommend Gleneagles and are already planning our return!

I’ll start with the highlights: The activities and experiences are outstanding. Steve’s falconry session was unforgettable. His passion and expertise made it one of the trip’s most memorable moments. Ian’s fly-fishing tuition has genuinely ignited a new passion in us; we’re already planning to pursue it further. Our 14 year old had a wonderful time with David and the Argocats, enjoyed the gun dogs, and despite being the only teenager in the adventure club (disappointing as we had been previously advised in writing otherwise), Kyle and Jamie, made him feel valued and included. The dining is excellent. The Dormy Bar has a relaxed charm, Birnam offers particularly great service and delicious pasta dishes, and the Century Bar provides lovely casual lunching in a great atmosphere. The outdoor Chicken Coop pop up area for drinks and lawn games is fabulous, and the included breakfast is simply spectacular…… The spa is magnificent and justifiably popular. The breadth of activities available is remarkable, catering to everyone from young children to older guests. Important Considerations: Value and pricing - This is where I must be candid. At £600-800 per night (as quoted in recent major publications including NYT review), Gleneagles would be exceptional value. However, current accommodation pricing comfortably doubles that figure, and everything else is priced à la carte. Eg Falconry is £390, gun dogs £280, padel court £60, bikes £35. Kids Club £185/day, fly fishing 2hr lesson £285. With a 5% service charge on accommodation, 15% on activities, and additional charitable donations, costs escalated rapidly. For this price point, most activities should be included, and the value proposition doesn’t quite align with ultra-luxury competitors like Aman. Reception & Organisation: During our busy long weekend stay, reception was significantly understaffed, with queues of 20+ minutes at check-in. Billing issues became unnecessarily stressful at an already-expensive resort. While activities were expertly executed, coordination was fragmented. We had to spend an hour on the phone with the activities team to piece together an itinerary. Clear written instructions for each activity (location, time, what to bring) would dramatically improve the experience. My summary: Gleneagles is a spectacular destination with world-class facilities, activities, and hospitality. If the pricing were more competitive, this would be an unqualified rave review. As it stands, it’s a once-in-a-while indulgence rather than a regular destination. Come for the adventure and exceptional service, but budget accordingly and plan your activities well in advance.

This is not 5 star, it is sooooooo much better than that!!!!!! It is the standard by which I measure hotels going forward.

The hotel is an architectural masterpiece nestled in the heart of the beautiful Scottish countryside. Our stay was wonderful, thanks in particular to Ms. Helen, who went above and beyond to help us overcome some of the difficulties we experienced on our first night. One of our rooms did not have adequate air conditioning, but she made sure to change it as soon as another room became available the following day. She also made a very thoughtful and generous gesture for my daughter’s birthday, which we truly appreciated. I would like to thank her for her genuine care and dedication to ensuring the comfort of the hotel’s guests. The hotel facilities and the variety of activities are impressive, for all ages. The hotel’s décor is elegant and refined, and the selection of restaurants offers something to suit every taste. We had a very enjoyable and memorable stay, and I sincerely hope we have the opportunity to return in the future.

Faultless stay at the fabulous Gleneagles Hotel. Every aspect of our 2 night stay was exceptional. The hotel was very busy but we were made to feel very welcome from the moment we arrived - a warm greeting, car and luggage whisked away immediately. The hotel is immaculate, the presentation of every area is stunning - you feel you are experiencing the highest standards of Scottish hospitality. We had breakfast and dinner in The Strathearn restaurant - a very special experience - top quality produce, white tablelinen, candlelit in the evening, delightful staff. We had lunch - tasty, generous club sandwich in the Century bar - looking out over the lawns - an enjoyable start to our stay while waiting for our room. Our room was spacious with a large comfortable bed, huge thick white towels and lovely scented toiletries. We liked the little bottle of fresh milk for tea, coffee. There is so much to see and do in the hotel and estate - the ferret house was fun. The little shopping mall is charming with fabulous items, a beautiful little book store and also inexpensive food gift souvenirs. Staff in every area were wonderful This was our 3rd stay - we hope to return soon.