Excelsior Congress, Spa & Lido

Unfortunately, we had a very negative experience with this hotel. After our stay, hotel management agreed to refund us as compensation for several issues during our visit. They asked us to provide our bank details and to remove a review we had posted – which we did, in good faith. It has now been over six weeks, and we still have not received any payment, despite following up multiple times. The hotel has stopped responding entirely and has clearly broken the agreement they themselves initiated. This is not just poor service – it’s outright dishonesty. We cannot recommend this hotel to anyone, and we are moving forward with formal complaints.

It was amazing. The hotel corresponds to its level 100%. Starting from the check-in, which happened at night (everything was perfect), until the check-out, our vacation was surrounded by pleasant, caring, hospitable staff, a cozy atmosphere, delicious food. Breakfasts were very tasty and varied with a huge selection, including Prosecco, fresh juice and much more. Gratitude to the housekeeping team. The rooms are perfectly clean, cleaned every day. Towels in the rooms were changed 2 times a day. Special thanks and admiration to the staff of the restaurant & Lido. Olha, Sasha, Ksenia, Anastasia and their Boss. Thank you very much for your care. The beach service was also perfect. Fresh compliments, fast service, hospitality, all this allowed us to enjoy our vacation.

We stayed at Hotel Excelsior for 4 night in a Deluxe Sea View Room with Beach Access. Overall, it was a wonderful atmosphere and experience. The room was spotlessly clean, comfortable, the bathroom very well equipped for all needs. The breakfast area is exquisite decorated and relaxing. Staff were exceptionally friendly and helpful throughout our stay. They even helped us in booking a fantastic boat tour to explore the Adriatic coast, which we really enjoyed. The only downside was related to the beach umbrella access, witch we feel should be explained more clearly at the time of booking. While our room included in the offer 2 sunbeds and an umbrella, we were only informed after booking, via a small note in the confirmation email - and we didn't pay close enough attention to this paragraph - that our umbrella was assigned to row 8 from the sea, as the front rows are reserved for another type of rooms/ suites or for annual subscribers ... even if the front rows were unoccupied. However, after I explained that we only wanted to stay for a short time, the staff kindly allowed us to use a better place closer to the sea. We really appreciated their understanding and flexibility. That said, everything else was truly excellent, we left with good memories... We definitely recommend The Excelsior Spa Hotel!

An Exquisite Coastal Retreat From the moment we arrived at Pesaro Excelsior, we were enveloped in a world of serenity and flawless service. This exceptional beachfront property offers panoramic views of the Adriatic Sea. The arrival experience was seamless—professional, efficient, and genuinely welcoming. The staff throughout the hotel were exemplary, demonstrating an impeccable balance of discretion, attentiveness, and warmth. Every request was met with gracious hospitality and promptness, creating an atmosphere of complete ease. We celebrated our our annual family vacation with 4 suites and they were beautifully appointed, combining understated sophistication with comfort. The furnishings were of the highest quality, the linens crisp and inviting, and the private terrace offered uninterrupted sea views—an ideal setting for morning coffee or a quiet evening with the sound of the waves. Every detail, from the curated amenities to the nightly turndown service, spoke to the hotel’s commitment to excellence. Whether enjoying a treatment at the spa or simply sipping a cocktail at sunset, every moment felt carefully curated. In every aspect, Pesaro Excelsior exceeded expectations. It is a rare combination of timeless world-class service, and authentic charm. I would recommend it without hesitation to any discerning traveler in search of a truly elevated beachside escape.

This is a beautiful beach hotel — bright, contemporary, classily luxurious, dazzlingly clean and extremely comfortable. The hotel sits directly across the road from its own private beach, which has an outdoor bar and restaurant. The food is excellent. Thanks to Fausto, Diana and all the staff — always so attentive — for a lovely stay. We shall certainly be back. Highly recommended.