AKA Rittenhouse Square

After a great stay in 2024, I returned again this year and it was like coming home again! It was great to see the same staff who sincerely remembered us and welcomed us back with smiles and their excellent personal service. I really felt like a VIP and nothing was too much trouble for the staff. As usual, the rooms are clean and high quality and for me as a female traveller, safe- you can't access the elevator in the lobby without a key card and the front desk is staffed 24/7. There was construction on the facade of the building which was causing sleep issues and so we were moved to a different room immediately upon our complaint with many apologies. Manager Tony has been fantastic in communicating with me over the year, helping me to get the best room and price and payment option for my visit. I think that any hotel that keeps the same staff for years really illustrates that the staff are happy and this shows in the pride and care they show in their work. Already planning my 2026 return, and I honestly wouldn't stay anywhere else. Thank you Tony and your amazing team!

Weston at reception went above and beyond to make sure we had everything we needed for our stay, even on short notice. He is the epitome of great customer service and hospitality. Always a smiling face and a genuine willingness to help, no matter the request. Weston made us feel truly welcomed and cared for, turning a simple stay into a memorable experience. The hospitality industry needs more people like Weston. We can’t thank him enough!

The hotel is really wonderful - our room was spacious and comfortable and the location just off Rittenhouse square is amazing. The staff were friendly and helpful - Juliet and Wister were especially great and we will definitely be back again.

The personnel are exceedingly professional, courteous, and amiable; they create an atmosphere that is reminiscent of a home away from home. This will be our second visit to the location. We will be returning in a few weeks to stay once more. We are grateful for the generosity shown to us by Meheka, Bianca, and Juliet. They have all been phenomenal and have treated my family and me as if we were a part of their family. I am deeply grateful for their assistance, as I am currently in the area to attend consultations at Penn Medicine and undergo surgery in a few weeks.

Great hotel great and giant suites. Great location. We had 3 parents and a high schooler and had plenty of space to relax rather than being jammed into a regular or small room. Made the trip much better. Parking convenient around the corner. Plenty to do on the neighborhood