The Bellevue Hotel

We stayed at the Bellevue with my family for the world cup. It's a beautiful building with phenomenal staff and kind service. I would highly recommend staying here if you want a peaceful, elegant, and central stay in Philly. I would mention that food options and quality need to improve to justify the price. Loved the rooms, they felt homey and comfortable. My family raved about the showers. Great amentities, the nespresso is a great addition ot the room. Would highly recommend Matthew, Mark, David, Nick, and Wesley. Great staff, tremendous service and very hospitable. We will be back for sure.

Racial profiling. Was asked if I was a guest while walking around the hotel. No other guest was asked this question. The white older female that asked me immediately ran away once I told her yes I am a guest. This made my entire stay unpleasant. I would stay far away if you a person of color.

1st time at the hotel since the remodel. Better than ever. Great service at check in with Sage. Highly recommend the restaurant Pergola. Ron was amazing with service and spot on recommendations here. Great location within walking distance to Rittenhouse Square and the Reading Terminal Market. Will be back in the fall! Go Birds!!

We came to Philly for 3 nights. We had 3 rooms. One room was for my handicapped family member. This hotel is not great for handicapped people. The elevator used from ground floor to get you into the lobby is cumbersome and has a small lip as you enter it that you have to be careful to step over. The valet service was in front of the building but we though we could self park because there are not signs indicating what to do and we circled the parking lot trying to park and check in for 22 minutes. Well the free parking is for 20 imitates only so we had to pay $10 as we figured out what was going on. We first tried to enter the hotel building on the 4th floor skyway but apparently that was closed...after we schlepped luggage on and off the elevator. We had to speak to someone to be able to use the side entrance since we had a handicapped family member and it was a long walk from the front of the hotel around the the side where the elevator was. The hotel is beautiful but not great for handicapped travelers. The rooms were not timely cleaned and we left our room for part of the day and came back to a room that hadn't been cleaned yet. The handicapped room was larger, but the bathroom shower had a tub that he had to step into. Not good for a handicapped person that is not steady on his feet. The breakfast was good on the weekend. The buffet was plentiful and you could order eggs made to order. Weekdays there is no buffet and you order off a menu. Food was good but service a bit slow especially if you are in a hurry. Great location. We would stay here again if we didn't have a handicapped person with us. It's beautiful and in a convenient location with a nice breakfast. Staff was friendly and helpful.

The room was not ready at 4p. Had to wait. The shower door when you closed it made this loud cracking sound. We were afraid every time the glass was going to shatter so we tried our best not to move it very much. The closet door wouldn't latch so it just stayed swung open in the way of the door to the room. Also be very mindful of the known "smoke sensor scam". They will put a $500 charge on your room for smoking and when you question it they say a sensor went off and they can provide a copy of the report if necessary as if they will provide any proof other than they can create a document that says "see you smoked". I am very surprised Amex has this hotel listed as a FHR property. There have to be better options in the area. We saw a Ritz a block or two away. Next time we are in town we will stay there because the hotel was very close to some fun activities.