The Bellevue Hotel

I was stuck in the elevator and none of the emergency buttons/ call buttons worked on the elevator. I had to call the front desk multiple times to ask for help. The front desk was frustrated with us and avoided speaking with us when we came out of the elevator. I honestly wouldn’t stay in this location again because of the outdated elevators and rude front desk staff.

This hotel uses Rest Air Quality sensors in their room, as they are a non-smoking property. I used my own hairdryer, a Drybar round brush, and the hotel's toiletries and the vapor triggered a smoking occurrence when I got ready for dinner. The hotel is relying solely on the accuracy of the Rest sensor and charging people despite no smoking or vaping happening in the room. It's a shame because the front desk staff were nice and the rooms were spacious, but management refuses to call back to discuss the fees and "remediation" needing to be done to a room no one smoked in. I won't be staying here again, and I've warned my company booking portal of Hyatt hotels using these sensors.

Waiter was incredibly rude and almost regretted it forever

The Bellevue in downtown Philadelphia has a distinctive upscale charm that really stood out to me. The building’s superior architectural elements are softened beautifully by mid-century modern décor that feels stylish, transitional, and classic all at once. The overall atmosphere has an old-school, functional, yet glamorous feel that gives the hotel real character. One of the highlights of the stay was the staff. They consistently seemed willing to go the extra step to accommodate guests’ needs, which made the experience feel especially welcoming and thoughtful. On weekends, the hotel seems to attract wedding couples and families, which adds to the lively, celebratory energy of the property. A special shout out to Veronica and to Ben. Ben led by example and stayed stationed at the elevator banks during the morning answering questions with great discernment as to what to say and how to say it. Superb! - BTW - for all who need to know Ben is NOT South African, he is English - but he gets a kick out of being considered South African. The Sporting Club at the Bellevue is truly in a class of its own and is far beyond any fitness center (hotel or otherwise) I’ve encountered. It could easily be considered its own destination. The amenities are extensive: a luxurious pool, racquetball courts, a pool hall/game room, study areas, hair salon, eatery, fitness classes, a full-sized basketball court, indoor track, jacuzzis, steam room, and sauna. Honestly, the whole setup feels like the pinnacle of sporting excess in the best possible way. There is no extra fee to use the facility and encourage you to see it in person. Truly Incredible! I also visited Pergola, the restaurant at the top of the hotel. It was fine overall, though in my opinion it presents a bit better in photos than it does in person. That said, the staff made a great impression—especially the bartender, Phil, who was particularly engaging with guest after guest and added to the experience. The hotel also provided a complimentary beverage at the restaurant, which made the outing even more enjoyable. Another feature I appreciated was the Conservatory on the 12th floor, which is essentially a seating area/atrium. My room faced this interior space rather than the outside, and surprisingly, I loved it because it made the room especially quiet. For me, that was a real plus. My own oasis of solitude in a big noisy city. Loved it! I decided to park a block behind the hotel where I discovered a "Cheese Cake Factory" and "&Pizza" - both on my Gluten Free acceptable restaurant chains to visit. I'm glad I parked elsewhere, because I do think that when a large party leaves the hotel - there could be some garage congestion. My parking was $41 overnight/24 hour - which was similar in price to the parking lot adjacent to the Hotel. The guest room itself was very comfortable - bed delightfully firm and soft with plush linens. The water pressure and hot water in the bathroom were perfect, which is always something I notice. I also appreciated the thoughtful amenities, including the Nespresso machine and the robes displayed in the lit closet. Altogether, The Bellevue offers a memorable blend of elegance, comfort, and standout recreational amenities.

Our family had an amazing stay at the The Bellevue Hotel. The hotel was beautiful, comfortable, and welcoming, but what truly made the experience special was the kindness and care shown to our special needs teenager. Every staff member treated our family with patience, compassion, and genuine warmth, making him feel safe, comfortable, and included throughout our trip. Because of the incredible staff, our son left Philadelphia with wonderful memories and a huge smile. We are beyond grateful for the exceptional hospitality and highly recommend this hotel to any family looking for a caring and memorable experience. 💙 Special shout out to Ben for being an absolute GOAT!!