Kimpton Hotel Palomar Philadelphia

Our favorite hotel mainly the concierge fell from heaven Rasheed! He made this trip like 5 star period!!! Beautiful hotel great area. We had corner spa room 4 th floor quite excellent!!! The view is the bomb I looked out constantly I was looking at independence hall! Food was excellent!! Rooms perfection.we love this hotel but mainly don’t ever lose Rasheed we Love him!!!!! Been coming to Philly for 9 years my dr is there we live in Florida usually we were at Hilton penns landing… can’t compare to kimpton you’ll be treated like royalty !

The Kimpton Palomar provided a wonderful experience with exceptional service from check in to check out. The front desk is welcoming, the lobby is lovely, the valet staff is friendly and efficient and the housekeepers are excellent. The restaurant, Square 1682, is wonderful. The chef has created a great menu with impeccably prepared tasty dishes perfectly presented. The restaurant staff is exceptional. You will not find a more welcoming and friendly hostess than the lovely and vivacious Tauna who makes everyone feel like family. Sonya-Kay, our server, was kind, attentive and professional in all of our visits to Square 1682. The Kimpton Palomar is centrally located, nicely appointed and impeccably staffed.

We arrived for our daughter’s dissertation defense for two nights. The hotel is situated at a very busy intersection so the parking attendants are quick to take your car. So quick, we neglected to get all our items out of the car before they whisked it away. They happily returned the car to us to get our items. Check in went smoothly and we were assigned the 22nd floor. Beds were comfortable. Slight carpet tear in front of door and shade on window was torn. Replacement of towels the next morning was appreciated. Our first night went fine. Our second night we noticed the ac was not working. We called ( phone in room not working ) from the hallway at 830pm. We were given the option of moving or having engineer come to fix ac. We chose to have a visit from the engineer. He”fixed it” and the room started to cool. At 12:30am it was 77degrees and we called again. Engineer was no longer available and we were given the option of moving ( nothing on our floor) and since we were all in bed , we opted to wait for the engineer to arrive at 7:15am. The room reached 79 degrees. ( surprised there was not an “on call” engineer). He arrived and the ac was “fixed “ again. We got ready to leave and checked out. Our compensation offerings were points , (not interested ) or two nights of parking fee. Manager was “in a meeting” as I truly felt we should have been compensated for our night of incomplete sleep. This was our first experience at a Kimpton and I think we will hesitate to book one again. Btw They also have a very cute program in the lobby to send postcards ( provided ) while you are there ( they post them themselves ) No one has received ours yet :(

Cindy was fantastic. Food and drinks were delicious, very clean restaurant. Would definitely come again!

OMG so flavorful. Smash burgers were a little spicy but so flavorful. And they came with a salad!! The squid ink pasta was excellent! Crab pretzel - OMG. Cosmos were excellent