Kimpton Hotel Palomar Philadelphia

Just checked in and I have to say the staff here go above and beyond. I am hosting a conference and everything has been seamless. Savannah has been perfect and gone out of her way for all our needs and luckily Nile was here to help me with all the odds and ends once I got here. He also went out of his way to assist me!.

Nile at Kimpton Palomar Philadelphia was so kind and hospitable during my stay. He delivered my food promptly, and it arrived hot and fresh from the kitchen. His warm and attentive service truly stood out—thank you, Nile, for making my experience even better!

I was welcomed warmly at the reception desk—as I have come to expect from the Kimptons. The location of this hotel is very convenient even though it seems busy and a bit noisy at night. The room itself (a corner room on a low floor) was dark and definitely in need of a refresh. The carpet was torn and the drapes at night could not be drawn. Lots of small marks on walls and ceiling. The bed was comfortable and the pillows ok—though not top of the line. In general I left feeling the rooms need to be remodeled. Sadly, my room was not cleaned during my stay—I had a do not disturb sign out from 3.30pm to 4pm but other than that it could have been cleaned. Strangely too, a vacuum cleaner was abandoned in the hallway for two days—could have been a hazard in a fire evacuation. The breakfast was excellent and the gym facility small but clean. Overall I was very happy with the kindness of the feont desk but otherwise underwhelmed by the room. I have stayed at many Kimptons that were much better.

I loved this hotel. The combination of service and accommodation is typically not congruent, but here it is. The room is well appointed, comfortable bed and shower. Ceiling molding gives the room a comfy feel. The building is exquisite, especially from the outside. I had a room on the corner which gave perfect views down 17th Street. Checking in, we noticed it was between 5-6pm, the daily happy hour. Wine, drinks and truffle popcorn, available for all. Only complaint is that while we asked for maid service, it wasn’t provided. Likely because we were in our room until 11:30am. You have a $20 food and beverage each day. Tip: use it with snacks or sodas behind the front desk.

Great experience with the valet and the Kimpton in Philadelphia! Friendly valet service, quick, and efficient. Thank you!