Loews Philadelphia Hotel

★★★★★ Exceptional Service from Angel! I wanted to take a moment to recognize Angel, a room service attendant at the Loews Philadelphia Hotel, for his exceptional hospitality. Angel was incredibly kind, helpful, and gracious throughout our interaction. His warmth and genuine thoughtfulness made what could have been an ordinary room service experience feel truly special. It’s the people who make a hotel memorable, and Angel is a wonderful example of what outstanding hospitality looks like. I hope the management team recognizes what an asset he is to their staff. Thank you, Angel, for making my stay in Philadelphia that much more enjoyable!

Another great stay at the Loews. Amazing location next to the train station and Reading Terminal Market. Rooms are modern and clean. Staff very friendly. Lobby nicely decorated. The only negative was long wait for the elevators - half of which seemed to be broken.

This hotel is near the Reading Terminal Market. Our room was nice, with a large bathroom and a pretty good view of city hall. Staff were exceptionally friendly and helpful. The heating and cooling system for our room was tricky, and we would turn it on or off when needed (the hotel can set it to heat or cool, but not both). There was also a brief malfunction with our room keys due to a software update. Our bed was ok, but not great. Overall, though, I think it's a good place to stay.

I was a bride this past year, we had our reception at The Ben Franklin Ballroom, and all of our guests stayed at the Loews hotel. They messed up my room, the brides', and a significant number of our guests' rooms. There was a 4:30 a.m. wake-up call in my room that I did not request. None of their elevators worked the morning of my wedding, resulting in many unforeseen problems. Their employees could not assist in any way. I have never written a review before, but the Lowes Hotel was the only issue with my wedding, and I had to warn other brides.

We had a wonderful stay at Loews Philadelphia. The location is hard to beat, right in Center City with easy access to everything we wanted to do. The area always felt busy and safe, and we appreciated that key card access was required throughout the hotel, which added an extra sense of security. The rooms were spacious, clean, and surprisingly quiet considering how close we were to the heart of the city. The beds were very comfortable, although the pillows were a bit flatter than we prefer. The bathrooms were also generously sized. The room rates and room service were both reasonably priced, and the hotel served one of the best cheesesteaks we had during our trip! Every staff member we encountered was friendly and welcoming. We got complimentary access to the spa, which was a nice amenity and pleasantly uncrowded during our visit. The gym was also well equipped and one of the nicer hotel fitness centers we’ve used. Overall, it was amazing due to location, comfort, value, and amenities. We’d happily stay here again on our next trip to Philadelphia.