The Ritz-Carlton, Philadelphia

So loud - I booked in for the Broad Street Race but my room was so loud.I could not sleep at all. After I requested a quieter room because the air conditioning was broken, I was given an even louder one, even though it was on a higher floor. How can they present themselves as a luxury hotel and not replace the windows so that the loud clubs downstairs don’t interfere with the hotel’s comfort? Makes no sense, and a huge disappointment to have my race ruined by this hotel.

A nice hotel in downtown Philadelphia though very impersonal. I stayed for two nights at this hotel. The building is fantastic and RC has done an incredible job in maintaining the aesthetic of the original bank. The charm of this hotel is the heritage. I was woken up early in the morning by the hotel staff calling the wrong room, and then two hours later while in the shower, engineering showed up thinking the room was unoccupied.

Central location was excellent. Unplanned stay and was relatively comfortable. The rooms could do with a little freshening but it was comfortable enough. Breakfast was great. Not on the cheap side of course, but you know what you're signing up for at a luxury property I had a great experience at the spa - wonderful massage. The gentlemen at the door in the late afternoon were very pleasant and made good conversation. Would recommend and hope I get to return some day with more time to enjoy.

I wanted to share my wonderful experience at the Ritz Carlton in Philadelphia. The service truly stood out; every staff member I interacted with was warm, professional, and genuinely attentive. A special shoutout goes to the front desk for offering helpful suggestions to freshen up after my long-haul flight. Every member of the hotel staff provided outstanding service that reflects the high standards of the Ritz Carlton brand. The hotel’s location is unbeatable—right in Center City, within walking distance of key landmarks like City Hall, Rittenhouse Square, and the Liberty Bell. I look forward to staying at the hotel again soon! **Summary:** - Location: 5/5 - Service: 5/5 - Room: 4.5/5 (Older design but well-maintained)

Elegant and super clean. I’ll definitely come back we had a great experience. The food was amazing too and the drinks. The perfect spot for a getaway and enjoy the city of Philadelphia. If you are looking for luxury this is the right place to go.