Sofitel Phnom Penh Phokeethra

This is our second visit from Australia and the hotel is still exceptional. We have been made welcome from start to finish. The GM and his 2nd in charge were here to welcome people still here from our last visit remembered our names. (Just what you pay for). Club lounge staff Piseth ,Nita, Phano and Manet were as classy as ever. They go out of their way to make you feel part of the family. Stories about history and families are shared as it should be. Drinks are wet and always topped up. Exceptional.

As expected of the SOFITEL brand, this hotel delivers awesome service with great dining options and in a central location right besides an AEON mall. As noticed during my stay, this is a highly popular hotel for business travellers and receives foreign and local dignitaries for high-level meetings constantly yet remaining a comfortable hotel for holidaymakers to have a quiet stay after visiting tourist spots. For breakfast, guests have a choice of Ala Carte options at the Chinese Restaurant or the International Buffet spread at the French restaurant, that's a great start to every morning! Can highly recommend the spacious rooms here and great service by Lou-Anne, the Duty Manager who checks in on me daily and recommending me places to visit as it was my first time in the city with me ended up booking the hotel-organised trip to Oudong, chaperoned by Concierge Khim drove me there and became my unofficial guide to various sights on the way to Oudong. Club Millesime was well-staffed by the likes of Piseth, Phanos and Nita who likewise delivered attentive service and goes the extra mile for special requests to ensure guest satisfaction. Thank you to Vatey and everyone mentioned earlier for this fabulous stay.

Phearum gave excellent service. Really nice experience at the pool and facilities.

What a lovely, relaxing stay at Sofitel Phnom Penh Phokeethra. The staff were so friendly and we were especially well looked after by Mr Thy behind the bar, Priseth in the lounge and Neath, TV and Nita in reception. The concierge couldn’t have been more helpful too. It’s a good base to set out from for the sombre sights of The Killing Fields and the Genocide Museum. The hotel food was great too. Highlights were the Japanese bento box at lunch and the delicious lobster roll in the French restaurant. But the best meal was our Italian dinner last night in Do Forni - amazing truffle risotto, entrecôte steak and panacotta as good as any Tuscan restaurant. We will return.

We had a wonderful family stay at this exceptional hotel during the month of May. From the moment we arrived, we received a very warm and professional welcome. The service was impeccable, attentive, and always delivered with a smile. We were also fortunate to receive an upgrade to a family suite thanks to our ALL Accor loyalty status, a thoughtful gesture that made our stay even more enjoyable. The hotel also offers excellent activities and entertainment. We especially enjoyed the art exhibition opening, which allowed us to discover beautiful paintings in an elegant and friendly atmosphere. The evenings in the lobby lounge, enjoying delicious pastries and a high-quality wine selection while listening to a very professional and talented singer, were truly relaxing and enjoyable moments. A special thank you to Lou-Anne for her kindness and attentiveness, as well as to the new General Manager for his warm and professional welcome. Congratulations also to the entire staff for the outstanding quality of service throughout our stay. An address we highly recommend when visiting Phnom Penh 🌟