Sofitel Phnom Penh Phokeethra

A friend of mine recommended Fu Lu Zu to me and I'm so glad they did. The food was amazing and coming here for dim sum lunch was one of the best decisions I've made recently. I remember one of the staff which is Sreytouch that made the experience truly special. She warmly guided us through the menu and recommended her personal favorites (the crispy shrimp rice roll and Ha Gao). Both were absolutely delicious and her genuine enthusiasm made the meal feel so much more personal. Her warmth, attentiveness, and care left a lasting impression on us. Sreytouch is a true gem of the team and I'm already planning to bring more friends for the next reunion.

My stay at Sofitel Phnom Penh was nothing short of exceptional. From the moment I arrived until the day I left, every aspect of the experience exceeded my expectations. The hotel itself is beautiful, elegant, and impeccably maintained. The facilities are excellent, the location is convenient, and the breakfast selection is truly outstanding, offering a wonderful variety of delicious options each morning. What truly sets Sofitel Phnom Penh apart, however, is its people and the remarkable level of service they provide. Every staff member went above and beyond to make our stay memorable, always greeting us with genuine warmth, kindness, and professionalism. One of the most touching moments of our stay was the hotel’s thoughtful surprise—a beautifully framed photo of my mother and me, along with a lovely fruit platter and traditional Cambodian souvenirs. It was such a meaningful gesture that made us feel incredibly special and welcomed. I would like to extend my heartfelt thanks and special recognition to Theavy, Rida, Vatey, Monyneath, Srey Keo, Lou Anne, Mengsim, Malin, Tola, Pichat, Vutha, Kosal, Davin, Bora, and Neath for their outstanding hospitality and dedication. A special mention also goes to the wonderful Club Millésime team, especially Shopano and Piseth, whose attentiveness, friendliness, and exceptional service made our club lounge experience even more enjoyable. Thank you to the entire Sofitel Phnom Penh team for creating such unforgettable memories for my mother and me. We left with full hearts and wonderful memories, and we cannot wait to return. Highly recommended for anyone seeking luxury, comfort, and truly world-class hospitality.

This is our second visit from Australia and the hotel is still exceptional. We have been made welcome from start to finish. The GM and his 2nd in charge were here to welcome people still here from our last visit remembered our names. (Just what you pay for). Club lounge staff Piseth ,Nita, Phano and Manet were as classy as ever. They go out of their way to make you feel part of the family. Stories about history and families are shared as it should be. Drinks are wet and always topped up. Exceptional.

As expected of the SOFITEL brand, this hotel delivers awesome service with great dining options and in a central location right besides an AEON mall. As noticed during my stay, this is a highly popular hotel for business travellers and receives foreign and local dignitaries for high-level meetings constantly yet remaining a comfortable hotel for holidaymakers to have a quiet stay after visiting tourist spots. For breakfast, guests have a choice of Ala Carte options at the Chinese Restaurant or the International Buffet spread at the French restaurant, that's a great start to every morning! Can highly recommend the spacious rooms here and great service by Lou-Anne, the Duty Manager who checks in on me daily and recommending me places to visit as it was my first time in the city with me ended up booking the hotel-organised trip to Oudong, chaperoned by Concierge Khim drove me there and became my unofficial guide to various sights on the way to Oudong. Club Millesime was well-staffed by the likes of Piseth, Phanos and Nita who likewise delivered attentive service and goes the extra mile for special requests to ensure guest satisfaction. Thank you to Vatey and everyone mentioned earlier for this fabulous stay.

Phearum gave excellent service. Really nice experience at the pool and facilities.