Pointe Hilton Tapatio Cliffs Resort
Phoenix, Arizona
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About the Hotel
With spectacular views of the Phoenix North Mountain Preserves from one of our 584 spacious suites, Pointe Hilton Tapatio Cliffs Resort is the perfect destination for an active family vacation, with an 18-hole championship golf course, visited by golf enthusiasts from all over the nation! The Falls Water Village is a true oasis, with eight pools, stunning waterfalls and private cabanas available. Step into a refuge of relaxation with a full range of skin, body and hair services infused with the spirit and ingredients of the desert at the Tocaloma Spa & Salon. This peaceful and intimate Phoenix, AZ spa features a wide array of treatments for head-to-toe pampering.
Location
Pointe Hilton Tapatio Cliffs Resort
11111 North 7th Street
Phoenix, Arizona
85020
Nearest Airport: PHX
Features and Amenities
- Dining
- Restaurants
- On-Site Amenities
- Spa on Property
- Activities
- Golf
- Interests
- Hotels
Reviews for Pointe Hilton Tapatio Cliffs Resort
Great Rest and Relaxation in the Desert
This Hilton property was a relaxing getaway for the weekend. The staff were friendly and ensured our stay was greeted with a warm welcome. Our room was spacious and luxurious. We didn't use the pool but the pool looked beautiful. The resort is massive and we found that the complimentary shuttling service was accommodating during our stay. I highly recommend this property for a getaway of all ages and reasons!
JM0819 - New Jersey
Family Fun!
We had a great time, the pools were fun, the room was clean, and staff was very kind and professional! We had breakfast in one of the restaurants and it was great! We stayed in a mountainside cabin, amd there was a small trail that the kids really enjoyed right outside of our door
Firefly3177
Very Nice Hotel
The hotel was comfortable and very well organized and run. The rooms are a bit older, but are very large and well furnished and well maintained. The staff are very helpful. If you enjoy the outdoors, this location is terrific; there are a number of great hikes adjacent to the hotel.
TravelMaven1818 - Vancouver, Canada
Sub par customer service
We just got back from the Hilton Tapatio don't let the looks deceive you. Everything is expensive one beer was $20. More importantly my daughter swam in their Family and Falls pools and ended up being in the hospital for fecal matter from there pool. When I called to speak with a manager I was placed on hold for 30 minutes. I hung up and called back only to be transferred to security Dominquie whose response to me informing him of this matter was " well did she drink the pool water", followed up by " "well are you just calling to let us know". He then spoke with his manager who stated they treat their pools. When asked again to speak with a manager I was given an email. I at no point spoke with any manager regarding this issue. So, if you want to pay high prices, get sick and get no compassion or customer service by all means book with the Hilton Tapatio. Stay toon for email response from Hilton.
Becky B
The Bellman/Driver makes it a 5 Star
Richard W the IV our Bellman/Driver went out of his way to make sure we enjoyed our time there. He was kind, fun and informative. At one point he suggested we stop for a photo and the photo he took was one of the best pictures of our family from the entire trip!
Jeff D
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