La Veranda Resort Phu Quoc

A hidden oasis. Quality all round, plenty of relaxation and enjoyment. Exceptional staff, food and accommodation. We felt special through out our stay. Attentive and friendly staff, always smiling and accommodating. The gardens were wonderful and interesting and above all else the French colonial mansion was exceptional and probably the best hotel of its type on the Island.

We are lucky enough to come back to this beautiful resort for the second time. Where do I start? This resort sits a five minute walk away from the hustle and business of the main Street with it's numerous restaurants, bars, cafes etc but when you are in the resort it feels like you are a million miles away from any noise, you are just surrounded by peace and quiet with the sounds of the birds in the trees of the beautifully kept gardens. The rooms are spacious and beautifully decorated with all the amenities you will need, they are cleaned daily and you also have a dress down service in the evening which also comes with a lovely tasty treat waiting for you. The grounds at the resort are beautiful and well maintained, from the gardens, to the pool and the beach everywhere is immaculate and it's all down to all the staff at La Veranda. I want to say a huge thank you to all the staff at the resort, everyone from reception ,housekeeping, Security,the gardeners, to the staff at the pool and on the beach, the bar staff and the ones in the restaurants, all of them have been amazing. Everyone are professional, kind and friendly and always take the time to say hello and have a conversation with you and genuinely want to see how you are and are always there to help. A special mention to the staff at breakfast who seemed to very quickly know my love for Vietnamese iced coffee with condensed milk which was broghut to me as soon as I sat down, not only that but everyone of you have been so kind and over the last week we have formed a bond of friendship and love our daily chats with you all Finally a special mention to the manager Samir (Sam) you have been amazing, your warmth, kindness and professionalism has been a joy to see and experience, not only the way you are with the staff but the way you look after every single guest and always make sure that everyone is looked after. A lot of other hotels could learn from this. We look forward to coming back to la Veranda in the near future

Beautiful stay at La Veranda Resort! The room was cozy, clean, and very relaxing—perfect for a peaceful getaway. The evening atmosphere was warm and romantic, made even more special with soft live music in the background. Thank you for singing our favorite songs—it added a lovely personal touch. Highly recommend visiting for a relaxing and memorable experience

My wife and were guests here from March 3 to March 10. The staff, as in waiters, bellmen, drivers, cleaners and beach attendants were exceptionally kind and helpful. However during our stay, the management closed the bar and restaurant to film a video. After, the fact I wrote the GM an expressing my disappointment. He could not bother to reply. At checkout, I let the guest services manager know. He said, he could have done "something" for us if we let him know earlier but did nothing for us at checkout. Here is my email to the GM: Dear Mr. Gerbet, I am writing to tell you of our disappointment with the hotel on the night 7th of March. We were denied access to the bar that evening so that a video for a German travel show could be filmed. While, Sam, the Guest Experience manager, informed us 2 days advance, that we would be slightly inconvenienced, we and 3 other couples with us were more than "slightly" inconvenienced. With the actors and film crew buzzing around in the 25% of the space that was reserved for guests, effectively 100% of the building became off limits. Additionally, we were told that there would be written notice but found none. My sense, is that even though we are paying more than US $400 a night, we are not appreciated. I am extra disappointed by the fact the you and your team knew of this event when my travel agent booked the room at the end of January, but we were not advised. While I know of 4 couples who were angered by the closure, I am sure that there are many who will not write but may leave a bad review which will certainly minimize the benefit you might receive from the program. What was the benefit to me for having my access denied? Ultimately, this was handled poorly by, and with a lack of grace from, the hotel and not the premium experience I expected. Stephen It's also interesting that place was crawling with "influencers" not guests, who even posed in front of our villa and no one chased them off but if a non- guest put down a towel on the beach the attendants chased them off.

The hotel is truly a paradise. The staff is wonderful and very attentive, creating a warm and pleasant atmosphere. The pool and the beach are amazing. The food at the Pepper Tree restaurant and the beachfront restaurant is excellent. 🔝 Highly recommended! ❣️ The best sunset 🌅 view