Andara Resort & Villas

Unfortunately this hotel turned out to be a huge disappointment. The rooms are very nice, spacious, modern, etc but that is pretty much all it is going for it. The food in general is subpar, the breakfast pretty average and hardly a luxurious spread compared to most other breakfasts in good resorts. The location average and quite far from everything. But the worst was the service. Some examples - on the first day we ordered a crab curry, they sent us a vegetarian curry. The next day again they messed up the food order. The room service dishes would not be cleared despite multiple reminders. On afternoon the blinds were broken in our room, we told them at 2 p.m. to fix it. When he returned at 8 p.m. it was still not fixed. When you travel with family and young children these small inconveniences all add up and become pretty terrible. It took me complaining to the GM for them to improve their service. They did try to make it up to us, but none the less, the vacation was ruined.

Great property with generous rooms and amazing pool area. The staff was absolutely excellent and very accommodative of all our needs. We booked a yacht through the concierge and it was one of the best experiences we’ve had as a family - definitely recommend. SILK Thai food is some of the best we’ve had.

I can say many things about the wonderful location, amazing views and etc... But the true excellence came from the two absolutely wonderful cooks, cleaners, and generally super-pleasant individuals we had looking after our villa – Kai and BB! Their service was world-class in every respect: attentive, warm, and delivered with a level of care that would stand out anywhere. As a family, we felt genuinely fortunate to have them with us, and we would return to Andara Villas only if Kai and BB were there.

Amazing experience! I can't express how friendly the staff is they helped with everything we needed. We also used the hotel car a lot, very helpful going around. The room cleaning is spotless, 4 workers cleaning once! Amazing. I would definitely recommend it to others. Very luxury. Thank you Andara.

We wrapped up our first visit to Thailand at Andara in Phuket …From the warm welcome (cool drinks and jasmine corsages) to the impressive private villa, with ocean views, infinity pool and space made it perfect for our family of five — even our teenagers were impressed. Breakfast was a delight both a la carte and buffet, and I even checked off a bucket list item with a private Muay Thai training experience and a day at the spa. We dined at both SILK and La Seta — both were great, with SILK’s steak night being our favorite. Yes, the hotel is not on the beach but with Villa transport to and from, it certainly wasn’t a problem. But the real standout was the staff — warm, thoughtful, and genuinely professional. We left relaxed and already talking about our return. From a Norwegian-Canadian family — tusen takk & thank you!