Andara Resort & Villas

A++++ Unbelievable hotel. Attentive service. Clean. Superb food. Superb food. Superb view. Superb rooms. Could not fault it. We extended our trip it was so good. Will go back as soon as we can!

Excellent location, very good atmosphere, we had a 3 bedroom suite with a generous living and dining room and balcony, wonderful master room and 2 good other rooms, amazing service

First class resort from the minute we checked in. The room was decorated in classic Thai style with very spacious bathrooms and an amazing view of the ocean. The general manager, Daniel, greeted us every morning during breakfast and was always very accommodating. The breakfast was amazing with a wide selection of dishes. Jenn from the hotel help us plan our day trips around Phuket - thanks for a memorable vacation- Michael and Dao

Unfortunately this hotel turned out to be a huge disappointment. The rooms are very nice, spacious, modern, etc but that is pretty much all it is going for it. The food in general is subpar, the breakfast pretty average and hardly a luxurious spread compared to most other breakfasts in good resorts. The location average and quite far from everything. But the worst was the service. Some examples - on the first day we ordered a crab curry, they sent us a vegetarian curry. The next day again they messed up the food order. The room service dishes would not be cleared despite multiple reminders. On afternoon the blinds were broken in our room, we told them at 2 p.m. to fix it. When he returned at 8 p.m. it was still not fixed. When you travel with family and young children these small inconveniences all add up and become pretty terrible. It took me complaining to the GM for them to improve their service. They did try to make it up to us, but none the less, the vacation was ruined.

Great property with generous rooms and amazing pool area. The staff was absolutely excellent and very accommodative of all our needs. We booked a yacht through the concierge and it was one of the best experiences we’ve had as a family - definitely recommend. SILK Thai food is some of the best we’ve had.