Centara Grand Beach Resort Phuket

The location is the only good thing, proximity to busy areas. Rooms are extremely old and falling apart. Booked the private pool suite and even that is average sized, no side tables, no charging ports for night, flush broken, shower knobs stuck and falling apart. Your room block really matters, most of them require you to climb 3/4 flights of stairs and are far with no access. Hotel facilities include a pool which is like walking on rocks, very unsafe and erratic. Lazy river is randomly closed on day and is not cleaned regularly. Takes 45 minutes to get a drink at the pool bar. (Boy was an exception who was good, Santa and other bartenders were really slow and made poor cocktails). There is only 1 restaurant and the food is extremely average. We were 8 people and we tried Thai, American, Indian and continental, nothing stood out, Indian was pad and the past was horrible. We dropped some clutter next to the tub on day 1, even 4 days later at checkout, it remained there untouched, the ear buds were not removed from the sink either. Summary- This is not a luxurious hotel in any way at all, it might have been a 5 star 20 years back but in current times it is not. Book other options with more trained staff and better facilities.

This place is lovely! Staff were very friendly and helpful. Rooms were big and clean, and well maintained. The on-site spa was very good - well priced, excellent service. The pool has sharp/uneven tiles on the bottom which caused distress and some minor injuries to adults and children. Not easy to get out. Water was warm and clean and didn't stink of chlorine. The lazy river and water slides were fun. There are ramps around the resort, but they are not necessarily the right ratio for easy use, nor are there enough handrails for people who require them on stairs. Food was good, although it was hard to find Thai food! Breakfast buffet had lots of options, although best to get there earlier. Overall, we had a great time, and will definately consider staying here again.

Living 10 days at The Centara Grand beach resort was an experience of luxury , great service,awesome staff , amazing recreational things to do, best spa experience, and amazing rooms with best services.the reception check in with Nikky was par excellence.their patience, smile,and willingness to serve is tremendous. I would rate it a 7 star.

Fabulous size rooms with twin queen beds. Swimming pool with slide and access to beach was added attractions. Fun activities lined up for the kids to pass the entire day Love the location as its close to central mall where we would go for dinner everyday. I wish the property could serve us with more vegetarian food options and egg free breads

I like conditioner but the 🛁 flood the room (I never clong) thank u 4 change room. I even tell me papa to go back next year thank you byebye.yhe breakfast was good but it should change menu everyday not enough food