Centara Grand Beach Resort Phuket

Amazing resort! The rooms were so clean and spacious. The resort has a lovely relaxing feel to it. The adult pool ripples bar was tour favourite location to relax and have a cocktail. The food at all the restaurants was top quality. Most of of all the staff at this resort were second to none, so kind and caring and willing to attend your every need day and night. We loved our stay at centara grand resort Phuket and would be back again!

The property is nice but the rooms are spread out across such a wide space that each time we left the property, we used to go around in circles looking for our room. David was the only staff member who was courteous and always smiling. Most of the other staff members were pretty arrogant and we almost felt like we were being snubbed, as Indians. The rooms were not even cleaned properly every day. The floors were not even swept, forget being swabbed. When one pays a good amount for the hotel rooms, one expects clean rooms at least. Otherwise, the service was fairly good, with towels, water, etc. being delivered by the housekeeping staff, promptly. Cleanliness needs to be the top priority for any hotel chain with a reputation like Centara grand.

The hotel is old and run down now , you can find much better properties on Karon beach. The sense of service has completely eroded , the staff is rude and could not careless. Food is extremely over priced for the quality , breakfast is simply not for vegetarians. On the last day of the trip, I got to know about their vegetarian menu. One can find a better property on karon/patong beach , in the 3000-4000 Baht range

Lovely resort. Very private and away from town but a short taxi ride. Adult pool & bar fabulous. Main pool has activities for kids and adults at various times plus swim up bar. Lazy river was disappointing as it’s far too lazy and we barely moved around. Staff are fabulous. Beach is always running a red flag as they don’t have lifeguards for tourists, the pipe on the beach is an issue. We may have picked up a bug from swimming there. If choosing between a room with spa or private pool, choose the pool. You’ll get much more use from it.

Thank you Ray, Mar, Ade, Ida, Chef, PEAW, Tee and Wit for your hospitality and service. Incredible food, drinks access to main night life. Still, you feel secluded and safe.