Rosewood Phuket

WOW! This was one of the best trips of the year! We were warmly welcomed by friendly and helpful staff, especially our butler, Tokyo. He helped organized activities within the hotel that we were interested in and he was the best butler we've ever had. I am still thinking about the experiences to this day. Khun Tokyo additionally delivered solutions to some complications. The breakfast was truly other-worldly, sophisticated, and energizing. The room was great and the experience was truly lovely.

We had a truly wonderful stay at Rosewood Phuket. From the moment we arrived, we felt warmly welcomed and very well taken care of. The resort itself is stunning, with a perfect balance of luxury and natural beauty, but what really made our experience unforgettable was the exceptional service from the team. A very special thanks to Khun Natcha, Khun Tommy, and Khun Nor, who went above and beyond to make our stay so memorable. Their kindness, attentiveness, and genuine care truly made us feel at home. Every detail was taken care of, and their thoughtful touches made a big difference throughout our visit. Rosewood Phuket is not only a beautiful property but also a place where the people make you feel special. We are already looking forward to returning soon.

Our family had the most incredible time at Rosewood Phuket. From start to finish, everything was flawless. The kids’ club was beyond spectacular!! our children were engaged, happy, and had so many activities to enjoy, which gave us parents a chance to relax knowing they were in great hands. Every single meal we had was exceptional, with thoughtful details and amazing flavors. The service throughout the resort was warm, attentive, and genuinely welcoming, which made the whole experience feel even more special. This was truly the best family trip we’ve had, and we left already talking about when we can come back. Rosewood Phuket has set the bar so high, we would absolutely return without hesitation.

As parents of curious kids, we were impressed by Rosewood Phuket’s children’s programs focused on sustainability and environmental awareness. These experiences sparked genuine interest and made our stay truly enriching. From pre-travel planning to the attentive WhatsApp concierge, the entire hotel team delivered impeccable service. Cleanliness, attention to detail, and problem-solving were all seamless—just what you expect from a top-tier hotel. A highlight was Mr. Tommy’s warm, engaging tour, "A Day in the Life as a Hotelier", which inspired our daughter with a behind-the-scenes look at the hotel. Nipa at Ta Khai restaurant beautifully shared the story of a 250-year-old tree that survived a tsunami, bringing the hotel’s heritage to life. She is a true ambassador. These amazing staff made our visit unforgettable—each one gracious, thoughtful, and passionate. We would love to see Rosewood expand educational offerings for adults, maybe with architecture or local culture classes or programs. Even the in-room video our child loved could showcase more of the hotel’s local character beyond dining. Ultimately, it is the people who make Rosewood Phuket so special. We can’t wait to return.

Our stay at Rosewood Phuket was absolutely incredible from start to finish. From the moment we arrived, the service was flawless but what truly made our experience exceptional was the attention and care from Tokyo. Tokyo was incredibly diligent in making sure every single need for me and my wife was taken care of, often before we even had to ask. Whether it was arranging dinner reservations, organizing transportation, or making sure our villa was stocked just the way we liked, everything was handled with such efficiency that it felt completely effortless on our end. What impressed us most was how seamless the entire process felt. Every request was met with a warm smile and handled quickly, making our time here completely stress free. Thanks to Tokyo and the entire Rosewood team, we were able to simply relax, enjoy the stunning surroundings, and create unforgettable memories together. If you are looking for a luxury stay where every detail is taken care of, Rosewood Phuket is the place and Tokyo is a shining example of world class hospitality.