Rosewood Phuket

Fantastic hotel and staff. Rooms nicely decorated. Breakfast was exceptional as are all the dinner options. Staff went above and beyond to enhance our stay. Would return in a heartbeat.

An amazing stay at the Rosewood hotel Phuket. We were 3 adults well looked after by our amazing butler Nan. Staying in the ocean view pool villa (separate kitchen/living area) upon check in and then our room was upgraded for our last 2 nights for a 2 bed pool villa. An amazing treat for my mothers birthday surprise. There were a few inconsistencies in service which were quickly dealt with. The beach area (although public) is clean and welcoming although there are a lot of rocks and pebbles in the sea so you may need swim shoes. The breakfast service was top notch. A good selection from the a la carte menu along with various types of breads, smoothies and fruits on offer. Service always welcoming, polite and warm. The Thai restaurant is good - just be sure that when you say medium spicy you mean mild otherwise it will blow your head off. The pool area is serviced by a trendy bar and a food shack station. As you can see from its web pics, the pools kind of all blend as one with some areas for kids and others where you can swim properly. Not personally to my taste (i prefer separate pools for proper swimming - adults only - and separate from those where the kids can go and play). A few wear and tear issues in the room (wobbly lamps/tears in drapes and brick work surrounding the villa pool) which i'd say needs attention but overall it was pretty faultless. Excellent buggy service around the property although walking around was pretty ok. This is Thai hospitality at its very best. A lesson that both european and north american 5 star hotels could learn from. On a personal note, the one thing that is appreciated but never expected is the tipping. Most hotels include a hefty service charge fee on-top of your room rate which may be annoying to some but i think having a few notes spare for housekeeping/room service and buggy/luggage/pool service doesnt go amiss. Would definitely go again and a special thanks to Tommy for his help during our stay and also for his connection for our next trip to Koh Samui... We moved on from Phuket to Koh Samui staying at the Vana Belle Resort (review under Vana Belle to follow).

Stayed in an Ocean View Pool Villa at Rosewood Phuket recently. Let me start with the positives — the property is absolutely stunning. The villas are beautifully designed, very private, and offer breathtaking ocean views. From a hardware perspective, this is truly a world-class resort. However, the service unfortunately did not match the level of the property. The arrival experience was surprisingly poor — no welcome amenities in the villa (no fruits, no chocolates, no wine/champagne), which is quite basic for a luxury resort. Even after raising this during the stay, there was no meaningful effort to recover the experience. The most disappointing part was the checkout process. The staff created unnecessary issues regarding a simple canvas bag and even questioned unused beer bottles, which made the departure feel uncomfortable and unprofessional. Luxury hospitality is defined by attention to detail and how guests are made to feel — and this is where the hotel fell short. A beautiful property, but service needs significant improvement to truly justify its positioning.

Had a lovely stay at the Rosewood for Easter. The hotel is lovely and so green.. All the staff are really sweet and helpful and always have a smile on their face. The rooms are very beautiful and the food is absolutely amazing! Definitely recommend the Thai restaurant and all their cocktails. Did a spa treatment with Yaya and would definitely recommend her. Have never felt more relaxed. Overall a great stay and excellent location. Close enough to Patong beach but still remote so you avoid crowds. Will definitely be back soon..

My family had an amazing stay at Rosewood Phuket, and if it was not for this hotel the vacation would not have been very good. Phuket is not somewhere I would think about going again, there are so many better places in the world, with better nature, and better culture. Thankfully Rosewood was there to save us. Although they are close to Patong beach, the beach in front of the hotel was very quiet so this should not be a concern. We stayed in a wonderful villa right by the beach. The layout was perfect, everything was well thought of. All the restaurants in the hotel were very good, with Ta Khai as their gem. Service was perfect and always on time when we needed them. Concierge was very fast for a reply and took care of us.