Vintage House Hotel
Pinhao, Portugal
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About the Hotel
Wine aficionados rejoice. Once a lodge for storing port wines in the 17th century, Vintage House Hotel is now a stylish sanctuary in the quiet town of Pinhao in Portugalâ€(TM)s Douro Valley. Poised on the banks of the Douro River, this member of Relais & Chateaux combines sophisticated lodgings with such gourmet pleasures as an acclaimed fine dining restaurant, cooking classes and a wine academy. Rustic origins give the hotel its distinctive character, while urbane hospitality ensures a pampered stay.
Location
Vintage House Hotel
Lugar da Ponte
Pinhao, Portugal
5085-034
Nearest Airport: OPO
Amenities & Services
- Pool
- Business Services
Reviews for Vintage House Hotel
Great view with sub par room
Positioned as a 5 star hotel but considerably less due to largely disengaged staff, dated decor and general shabbiness. Outdoor space is very pretty with terrific views of the Douro river, but even that can not compensate for the indoor experience.
julie l - new york
Poor service
We stayed at The Vintage House for 2 nights. We felt the service throughout was poor. No one smiles, no one is welcoming, and everyone gives the impression that they do not want to be there.
Terry B - Birmingham, Alabama
Excellent location, tired rooms
The rooms are tired, needs new carpet and a paint job, elevator, etc I would say the hotel is a 3.5 stars The breakfast has a good variety, but not the best The location is superb, right near the train station and the town and the river boat tours. For the price, you’re paying for location and not the plush room.
Sushigirl725 - Hong Kong, China
Beautiful property, comfortable rooms, but lacks 5 star service
We had a very mixed experience with this property. To start with the positives, the location right on the river is beautiful and we had a good view from our room. The room was spacious and clean with a very comfortable bed. The food at the bar was quite good and the breakfast options were sufficient. We paid for the very expensive romance package which included some nice features with one major exception. The package included a winery picnic and tour which was the absolute worst experience we've ever had at a winery. I think the same company owns both the hotel and the winery. As for the other disappointments, the primary one was the level of service, particularly at the bar. Many of the staff seem very young, inexperienced or poorly trained. I should have have mentioned the winery issue when we checked out, but they didn't ask the customary question about how our stay was. I also was told a copy of the bill would be sent to my email, but I still have received nothing.
cdj82
Staff Issues
We had a beautiful room with balcony overlooking the river. Our issue was with staffing. Since our room wasn't ready we waited at the bar and ordered a salad. After about an hour our room was ready but no salad delivered, asked what happened and was told kitchen lost ticket. Eventually it was sent to our room. We were early so no complaints about room availability.Staff at desk didnt seem to have much idea about nearby restaurants. Checking out was charged for salad that I thought they were going to comp. Minor irritants in otherwise great property and room
Getaway55313756973 - Novato, California
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