Fairmont Pittsburgh

Our daughter goes to college in Pittsburgh so we have been frequent visitors to the Fairmont Pittsburgh. We’ve stayed there at least 8 times in the past 4 years. From the moment we arrive, we are warmly welcomed by Fairmont’s gracious doorman, Ananta. He treats us like a good friend and goes out of his way to make sure that we are well taken care of! Everyone from the front desk staff, concierge and valet are so nice. My family loves staying there and the Fairmont staff is the reason that we return time and time again. We appreciate them and highly recommend the Fairmont Pittsburgh to our friends and family. The hotel is located downtown with in-hotel dining and room service, as well as restaurants within walking distance.

My experience was very pleasant. Ananta, the bellman, greeted us upon arrival and was always checking on us. Alex, from the lobby, was very diligent and gave us the best sushi recommendation. Drinks at the bar were great; I would definitely go again.

The hotel is a disaster. Room service is poor quality good and ridiculously delayed. Unbelievably, there was no housekeeping for 2 days due to a staff shortage. They offered me a free bottle if wine as some type of compensation? I tried to like this place, but they made it impossible.

The Fairmont is my hotel of choice when I travel to Pittsburgh. I would like to highlight the service I received from the manager, Alex. He went above and beyond to make sure I was taken care of and my stay met my needs for my business trip. I highly recommend this hotel and working with the Alex and his team.

Our doorman Ananta was exceptionally with everything. Our son got married and we had a lot of stuff to bring in and out of the hotel. He was amazing. The entire staff in the lobby was also fantastic. We were very pleased. The breakfast after the wedding was our responsibility and it was very easy and nice