Itzana Resort & Residences

We stumbled upon Itz’ana Resort during a spontaneous day trip to Placencia, and it turned out to be the best part of our getaway. From the moment we arrived, we were captivated by the resort’s elegance, ambience, and luxurious privacy. It was the perfect setting for both a romantic escape and/or family-vacay, effortlessly blending comfort with style. What made the experience exceptional was the warmth of the staff, who made us feel genuinely welcomed. We stumbled on it by chance but plan to return by choice. What a happy accident!

This was definitely one of the best trips that I've had. The staff was so lovely and kind. The room was magnificent. I am so sad to leave but excited to come back!!!

Beautiful property with friendly staff and good food. The pool is beyond amazing and great access to the beach. Nice bar inside and at the pool! Had great conversation with Delfin and Mark poolside and they suggested local area activities.

Overall we had a very pleasant stay at Itz'ana. This is one of the nicest hotels in Placencia, which is a great laid back destination for families. We rented a 3 bedroom villa on the beach, which was beautiful and right outside our villa. The inside of the villa was very comfortable. We asked for housekeeping each day, which the staff provided. One of the 3 pools in between the villa rooms was a bit green, the staff said it had been sitting unused for an extended period, as we came during the slower rainy season. They cleaned it and did some maintenance on the equipment, restoring it to swimmable condition. We had some ants in the main kitchen area and pointed it out to management, saying they would tell the staff about it, but this never got attended to. I think this is one of the realities of being in Belize. The pool area and restaurant were very comfortable and enjoyable. The staff definitely operate on "island time," nothing is rushed. The only negatives, being the slower rainy season, staffing was low, some things were closed or had limited hours. Despite that, all of the staff were accommodating. It was difficult sometimes to get someone at the hotel on the phone, Whatsapp or email are the preferred method of communication. They went out of their way to reschedule our domestic flight from Belize City after our incoming international flight was delayed and we missed our connection. All things being said, we would have no hesitation to return to Itz'ana!

Amazing stay! Stunning beach, friendly staff, clean rooms—perfect for a relaxing getaway in Placencia! Net Promoter Score (NPS): 10