Itzana Resort & Residences

The resort is nice and the villas are modern, the staff is pleasant. The only problem, however, is the whole Caribbean, is the seaweed in the sea, washed up on the shore, smelly and slowly destroying the desire to travel to these places.

Highly recommend this beautiful resort. The villas and lofts are so spacious and modern, there is room for the whole family to relax. The food is great and the staff is so kind and hospitable. My daughter had the best time and also can’t wait to return. We visit Belize each year and this was one of our favorite trips because Itzana was truly a dream. The private plunge pools are beautiful and you don’t even have to leave your room to get the full experience.

Visiting Belize in August means slow tourist season and we shared this beautiful Itz'ana resort with only a few others, which we loved. The entire property was very clean, well manicured, and continually maintained during our stay. We had a beautiful villa overlooking the Caribbean Sea with the beach in front of us. The service and amenities were excellent and accommodating, with the perfect personal touch. All the staff asked our names (and remembered them) and made sure to pamper us. The food was excellent, and the menu was sophisticated with something for all, maintaining a traditional Belizian cuisine. The beautiful pool deck is one of our favourite places ever. Excellent yoga instruction M/W/F above the Great Room. The property is close to Placencia for all the amenities but away from the bustle. During our stay we visited several other resorts for meals, etc (including a noted one owned by a celebrity), but Itz'ana is where we will return, no question. A true luxury experience. Thanks to Eric, Maria, Yosefin, Evelyn, Delfin, Filipe, and all the good folks. See you again soon.

If you're staying in Placencia, I highly recommend this resort. Before we even got to Itz'ana, the staff was so helpful and accommodating. We forgot to schedule a shuttle pick up from Placencia airport to the resort. When we called, they had staff there within 10 minutes to pick us up. Our driver (I'm sad I didn't get his name) was friendly and gave us great tips to enjoy our stay. All of the shuttle drivers (Jamal is the only name I got unfortunately) were fantastic. They got us to our destinations quickly and safely and provided excellent recommendations along the way. The front desk staff was amazing. Eric and Evelyn are so sweet and attended to everything we needed. They provided fast, friendly service and made us feel welcomed from beginning to end. Staff at the Limilia restaurant was also superb. Angie (Angelita), Amir, and Mark are the best in the service industry. I can't say enough about how amazing they were. This trip was for my birthday and they did everything to make it extra special. From the amazing food to a surprise birthday cake! They greeted us by name every time and made us feel like family. I highly recommend the restaurant and asking for any one of these amazing people to be your servers. You will not be disappointed. The resort itself - WOW. Our room was more than expected. Huge bed and bathroom, beautiful balcony with seats and a lounge bed. Staff brought our luggage up for us which was super helpful. The pool was incredible! Huge and the beach was right behind it. The swings on the beach were my favorite part. Such a beautiful way to watch the sunrise. The Biblio Bar was perfect for a book nerd like me. I cant say enough about the resort. Such a beautiful location with beautiful people. I truly recommend staying here. You will love it, I promise.

Worst place possible, treat guests very rudely and manager is very disrespectful to employees. This place also treat Belizean people poorly .