Itzana Resort & Residences

If you're staying in Placencia, I highly recommend this resort. Before we even got to Itz'ana, the staff was so helpful and accommodating. We forgot to schedule a shuttle pick up from Placencia airport to the resort. When we called, they had staff there within 10 minutes to pick us up. Our driver (I'm sad I didn't get his name) was friendly and gave us great tips to enjoy our stay. All of the shuttle drivers (Jamal is the only name I got unfortunately) were fantastic. They got us to our destinations quickly and safely and provided excellent recommendations along the way. The front desk staff was amazing. Eric and Evelyn are so sweet and attended to everything we needed. They provided fast, friendly service and made us feel welcomed from beginning to end. Staff at the Limilia restaurant was also superb. Angie (Angelita), Amir, and Mark are the best in the service industry. I can't say enough about how amazing they were. This trip was for my birthday and they did everything to make it extra special. From the amazing food to a surprise birthday cake! They greeted us by name every time and made us feel like family. I highly recommend the restaurant and asking for any one of these amazing people to be your servers. You will not be disappointed. The resort itself - WOW. Our room was more than expected. Huge bed and bathroom, beautiful balcony with seats and a lounge bed. Staff brought our luggage up for us which was super helpful. The pool was incredible! Huge and the beach was right behind it. The swings on the beach were my favorite part. Such a beautiful way to watch the sunrise. The Biblio Bar was perfect for a book nerd like me. I cant say enough about the resort. Such a beautiful location with beautiful people. I truly recommend staying here. You will love it, I promise.

Worst place possible, treat guests very rudely and manager is very disrespectful to employees. This place also treat Belizean people poorly .

We stumbled upon Itz’ana Resort during a spontaneous day trip to Placencia, and it turned out to be the best part of our getaway. From the moment we arrived, we were captivated by the resort’s elegance, ambience, and luxurious privacy. It was the perfect setting for both a romantic escape and/or family-vacay, effortlessly blending comfort with style. What made the experience exceptional was the warmth of the staff, who made us feel genuinely welcomed. We stumbled on it by chance but plan to return by choice. What a happy accident!

This was definitely one of the best trips that I've had. The staff was so lovely and kind. The room was magnificent. I am so sad to leave but excited to come back!!!

Beautiful property with friendly staff and good food. The pool is beyond amazing and great access to the beach. Nice bar inside and at the pool! Had great conversation with Delfin and Mark poolside and they suggested local area activities.