Banyan Tree Mayakoba

I stayed for four nights at Banyan Tree Mayaboka in one of the 3 bedroom villas (which was more room than we needed but was the room that was available). Overall we had a lovely experience. Juan, who was assigned as our concierge, was very attentive and ensured we had dinner reservations and transportation as needed. Despite reviews I had seen online I found the Sands Beach Club to be wonderful with a great pool and accompanying restaurant. Food and drink are pricey but in line with other resorts in the area. Would definitely go again for a couples trip or girls trip

The property is large and has something for everyone.Juan Oropeza was so helpful and available the entire time. He even helped us with a minor medical emergency.

From the moment we arrived at Banyan Tree Mayakoba, it was clear that this resort is a masterpiece of luxury and natural beauty. The grounds are absolutely stunning, meticulously maintained with lush greenery, serene canals, and breathtaking views everywhere you turn. While there is ongoing construction due to some renovations, it was hardly a disruption. In fact, it shows the resort's dedication to maintaining its beauty and enhancing an already incredible location. It’s a small price to pay for an even more spectacular experience in the future. We stayed in one of the gorgeous villas, and wow—just wow. The room was immaculate, with every detail thoughtfully designed. Our private plunge pool was the perfect touch, and the beach view from our villa was absolutely breathtaking. Waking up to the sound of the waves and the sight of the beach just outside our door was pure bliss. The housekeeping staff went above and beyond, ensuring everything was perfect and making us feel completely at home. When it comes to dining, each experience was better than the last. Cello, the Italian restaurant, was a delightful surprise. The food was fantastic, and the atmosphere was elegant yet relaxed. Saffron, the Thai restaurant, was another must-visit. The flavors were vibrant, and the dishes were both beautifully presented and incredibly delicious. But what really took us by surprise was the pool bar at the Fairmont, where we stopped for lunch. It became one of our favorite spots, with amazing views and some of the most refreshing cocktails we’ve ever had. Now, onto the highlights of our trip—where do I even begin? The spa experience was simply unforgettable. Maya and Olga were incredible. They took care of us so well, making sure we were relaxed and pampered every step of the way. The sunset cruise was another memorable experience. Jesus, our guide, made the trip extra special. He shared so many fascinating stories about the area, and his warmth and hospitality made us feel like family. The sunset views were absolutely magical, setting the perfect tone for our anniversary night. Speaking of our anniversary, we owe so much of its success to our amazing concierge, Juan Oropeza. Juan went above and beyond to ensure every detail was perfect, from organizing excursions to arranging special touches for our celebration. It was a 20th wedding anniversary to remember, and we are forever grateful for his efforts. Banyan Tree Mayakoba offered us an experience we’ll never forget—from the adventure-filled activities like snorkeling, paddleboarding, jet skiing, and golf, to the luxurious massages that had us feeling completely rejuvenated. Every aspect of our trip was seamless and remarkable. The service was exceptional, and the warmth of the staff made us feel appreciated every single day. There is always someone there to greet you with a smile and a kind word, and that genuine hospitality really sets Banyan Tree apart. The resort's commitment to preserving local culture and making every guest feel at home is what truly elevates this experience. To say this trip exceeded our expectations would be an understatement. If I could give this resort 10 stars, I would. From the beauty of the location to the impeccable service and the stunning villa, we can't wait to return. Thank you, Banyan Tree Mayakoba, for creating the most perfect, memorable anniversary trip. We'll be back!

Goal is your relaxation. Juan our host awesome, caring. Jazmin. Roberto knowing our favorites. Osiel ahead of our needs. Juan ecotour great attitude. Che our driver sharing w us our questions about Mayan culture. Alejandro always making our room cozy, caring for a minimal touch. Olga, care for what we wanted

I've gone on a handful of luxury vacations, but the staff and atmosphere at Banyan Tree Mayakoba is something I will never forget. From the complimentary bikes outside the villa and eco tour of the complex to the delicious culinary destinations (Saffron as a must!!!), this trip was unbeatable. Went with my significant other to celebrate three year anniversary, and everything was so special. Having your own private villa opposed to a general hotel room is a game changer. My facial at the spa was also incredible, and we as a couple were able to try the Rainforest hydrotherapy treatment! This is the destination to go to in Mayakoba, and after the ongoing renovations conclude, it will continue to cement itself as the best. Special shoutout to Juan, our lovely concierge!