El Dorado Maroma

This was our third El dorado hotel…. This time Maroma beach. It is only around 150 rooms… so very small but great service! Staff is very attentive. We enjoyed the restaurants in this order: from best to least ( although least was VERY good): 1. Caribbean Grill- everything was fantastic! 2. Oriental- there is no Japanese show but nice variety of oriental good. Wonton soup had little flavor 3. Mexican- two of us had stomach problems after the same appetizer…. But nice food 4 Italian…. Normally our favorite at most all inclusive… this was very good. Minestrone soup was just ok! Excellent premium bar…. Including Grey Goose and Belwedere vodka’s…. Great gin variety…. Extensive tequila…. Plus nice whiskeys and bourbons. Staff: in the Limone restaurant- Eliseo was the best! He always had a smile on his face. Other great staff included the sports/activity staff: Mafer was great, as was Osualcb, Alex, Dj Ghris, Mauricio, and Jerik! They made the day full of activities to enjoy. The nightlife is quiet… I had a great time at the silent dance party… where 3 Dj’s play music at the same time and people listen thru headphones! Sounds silly but was great!! People loved Ricks night bar… I never went! Not so good of the resort…. Nothing really! We did encounter a 5 ft salt water crocodile one afternoon in the Caribbean Sea…. So be alert!! I guess the mangroves next to the hotel provides that concern!! One other…. We booked thru delta vacations and requested a room with 2 double beds… when we arrived- we were told the resort only has king beds! This was a bit strange for 2 guys to share the same bed!!! Overall…. Great resort….. would strongly consider returning!!!

We traveled as a group of 12 couples to Maroma Beach in February 2026 and overall had an amazing time. This resort is absolutely beautiful — the beach is stunning, the grounds are meticulously maintained, and the entire property feels intimate and romantic. The staff clearly take pride in caring for the grounds, and it shows in every detail. I would highly recommend it for couples or very small groups. Highlights The rooms were beautiful and we truly had not one complaint. They were cleaned multiple times daily and consistently felt fresh and comfortable. The entertainment staff made our trip 10/10. Alex, DJ Chriss, Osualdo, Mafer, Jerick, and Mauricio were top notch — energetic, engaging, and so much fun. They kept us active with beach and pool volleyball, aqua aerobics, and daily activities that made the days fly by. The food and drinks were excellent across the board. Our group’s favorite was the Caribbean Grill — everything we ordered there was outstanding. Francisco at the Mio Pool Bar was hands down the best bartender, and the two bartenders at the swinging beach bar were equally fantastic. The included catamaran excursion was a fun bonus outing. Overall service throughout the resort was smooth and efficient. While the beach did have some sargassum during our stay, the staff worked tirelessly each day to clean and tidy it. That is simply Mother Nature and not something to hold against the resort. Their effort did not go unnoticed. Areas for Improvement While we were told the resort could accommodate our group of 12, dining together was a challenge at times. We typically prefer later dinner reservations, while many guests tend to eat earlier. When we arrived, the restaurants were often quieter and there appeared to be room where we could have been seated together, but we were still split up or given limited options. We also experienced a reservation issue. We had a confirmed 7:30 PM dinner reservation, but when we arrived we were told it had been changed to 6:00 PM without notification. We were then asked to show photo proof of our confirmation. Better communication would have prevented the inconvenience. Check-in took quite a while. It would have been helpful if paperwork and room assignments were prepared ahead of time, especially for a larger party. On our first night at dinner, certain dishes were not disclosed as an additional charge, nor were they marked on the menu. Each couple was charged $150 unexpectedly, which felt disappointing and avoidable with clearer communication. The wait staff were always kind and polite, but service sometimes felt more transactional than warm or highly attentive. A little more enthusiasm would have elevated the dining experience even further. Final Thoughts Despite a few hiccups, we truly had a fantastic trip. The beauty of the resort, outstanding grounds care, quality of food and drinks, and especially the exceptional bartenders and entertainment staff made it unforgettable. I would absolutely return — but next time with a smaller group to better fit the resort’s intimate atmosphere. Highly recommend for couples looking for a beautiful, adults-only getaway.

Just returned Thursday from hotel been to Mexico and have never been this disappointed in any hotel , for start the hotel is very clean but dont expect to get the nice looking rooms you seen on the web site those or members only and membership can run 10,000 plus . The resort is small so not alot to do pools where so cold so swimming was not happening the beach was ok lots of seaweed and its about 1/4 mile to get to water that is over you knees . While relaxing by the pool there is no place to get a quik burger , fries or hotdog everywhere you ate you had to go in and sit and be wated on plus food was bad really bad first day we were there i had hamburger and spent the week with food poising did see house Dr which cost around 500 buy the time i got meds . Anyhow very disappointed .

We are seasoned travelers and have been to at least 25 all inclusive resorts. We had a nice week but it didn't live up to the glowing 5 star reviews. Upon arrival at the small check in area, we were not offered a welcome drink or towel. It isn't much of a lobby and not welcoming in any way. The grounds are beautiful and well kept as well as the beach. The main pool was another story. It is falling apart and was filthy for our entire stay. Not once did we see anyone clean it or test the water. Both pools are unheated and freezing cold. We stayed in a honeymoon suite to have a jacuzzi tub. Tried to use it once but the water just trickled out and took over an hour to fill. A huge disappointment and I didn't bother using it again. Our room was large and clean but nothing special. The food was good but not outstanding. We enjoyed the wine included and all other drinks we ordered. Reviews stated that it was a laid back and quiet resort. That is partly true. Mornings and evenings are quiet but afternoons at the main pool can get quite loud especially with those ridiculous foam parties. If you want to take an afternoon siesta, don't get a room anywhere near the pool. The staff are wonderful and very friendly. I liked the resort app to make our dinner reservations and order room service. However there wasn't enough information about daily activities or the lunches by the pool. We really enjoyed the Mexican fiesta on the beach. It was very well done and the buffet was great as well as the entertainment. The grounds, staff and beach is what we liked about this resort, however we wouldn't come again.

Once again the staff and the Resort have been phenomenal. From the moment we arrived we were treated like we were part of their family. We were part of a 10 person group that were amazed by the hospitality and food service at every meal. The pop up food experiences were fantastic as well as the food cooking classes, Catamaran cruise, all day activities, and of course the romantic dinners they provided. The activities staff made our stay even better. Great entertainment and as always the Nay Ya Spa was top notch. Impeccable resort. Once again the staff is what makes this experience/vacation so memorable.