El Dorado Maroma

Playa del Carmen, Mexico

9.8 Superior Luxury
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About the Hotel

This intimate resort with 123 suites is ideal for adults, ages 18 and older, seeking relaxation, personalized service, exquisite cuisine, romance and unforgettable adventures.

Be amazed by our sanctuary of serenity at El Dorado Maroma, an enclave where freedom and exclusivity intertwine to offer a personalized retreat by the crystal-clear waters of the Caribbean. Here, every moment is designed for you to detach from your routine and truly disconnect in unprecedented comfort. Our commitment is your absolute well-being. So we have created a unique concept that invites you to enjoy unique experiences in spaces that encourage intimacy and delight. In select company or in the privacy of your haven, the possibilities are as vast as the ocean that faces us. El Dorado Maroma transforms the everyday into a mosaic of extraordinary activities, from gastronomic dinners under a starry sky to waking up to the whisper of the sea. Our meticulous services are the bridge to your days being transformed, turning each moment into a celebration of life.

Location

El Dorado Maroma
Carr Cancun-Tulum, km 55.3
Playa del Carmen, Mexico 77710

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Adults Only
  • Dining
  • Outdoor Dining
  • Private Dining
  • Swim-Up Bar
  • Room Service
  • Restaurants
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Laundry Service
  • Beach Butler
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Sauna
  • Live Entertainment
  • Boutique
  • Car Rental
  • Chapel
  • Outdoor Spa Treatments
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • Ceiling Fans
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Luxury Bath Amenities
  • Private Terraces
  • Activities
  • Cooking Classes
  • Cultural Classes
  • Fishing
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Aqua Fitness
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Nightlife
  • Interests
  • All Inclusive
  • Beach
  • Honeymoons & Romance
  • Villas

Reviews for El Dorado Maroma

Amazing resort - best rooms and service!!

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Fabulous resort with the best service. Just the right amount of activities and relaxation. Gorgeous pool, amazing rooms and plenty of space for everyone to enjoy a Bali bed on the beach. Big shout out to Omar, Alex, Osvaldo, Mafer, DJ Chris and our butler Victor.

ilpadrino5 - Charleston, South Carolina


Outstanding experience

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Amazing visit - Alvaro treated us very special - highly recommend

dawnh452 - Wilmington, Delaware


Eldorado Maroma 20-28 April 2026

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We had a wonderful week at El Dorado Maroma 20-28 April 2026. From our butlers Eli and Israel the bartenders Ana and Alejandro the entertainment team that were always out there everyday gettin everyone involved from craft making/volleyball/aerobics and yoga. I’m sure I missed some. so thank you to the whole entertaiment team of Osvaldo/Mafer/Alex/Omar/Lino and DJ Chris. Special shout to our housekeeping for our villa Erika and staff. Resort is incredible but small beautiful beach and service. Make sure you do the tequila pairing with Agustin. Will definitely return

Greg B


Great Service

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We really appreciated the work of Manuel Arlerande Marco Omar. He is an excellent beach butler who makes you feel welcome and had admirable work ethic.

Katrina W


The Great, The Bad, and The Ugly — El Dorado Maroma

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

The Bad & The Ugly: We arrived with high expectations, having confirmed an ocean view room well in advance. Upon arrival we were told we were being moved, and when we asked if the new room had an ocean view, we were flat out lied to. It did not. What followed was a frustrating back and forth with staff that only escalated when my wife Terry was not treated with the respect she deserved. Not a great way to start an expensive vacation. The Good Great: General Manager Oscar Meléndez personally came to our room, and from that moment everything changed. He was sincere, genuinely apologetic, and most importantly — he acted. We were upgraded to a larger room and treated to a private dinner on the beach that was absolutely magical. Oscar's passion for hospitality is not a job skill, it is who he is. Because of him we went from wanting to leave to already planning our return trip. Ask for Oscar — you won't be disappointed. — Tom & Terry Stephens

THOMAS S


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