Etereo, Auberge Resorts Collection

Incredible food, incredible spa, incredible people and service. Chic and comfortable accommodations. Very very special place!

Etereo, Auberge resort is a breathtaking sanctuary that redefines luxury and serenity! This resort provided an unforgettable blend of nature, culture, and indulgence. From the moment I arrived, I was enveloped in warmth and tranquility-welcomed by the staff with a brief calming spiritual ceremony. The rooms have a WOW factor and are artfully designed complete with plunge pool. Did I mention - WHAT A VIEW! Every detail from handcrafted furnishings to locally inspired, cuisine reflects thoughtful elegance. The spa is a haven of rejuvenation-you must experience it. Whether you are seeking rest, romance, or reconnection this place and its staff delivers. Special Thank you to Roi and Danny for taking such great care of our visit.

I was extremely satisfied with my overall experience at Etero Resort, where every detail was thoughtfully delivered, creating an incredible and unforgettable stay for our family. I want to highlight a few exceptional individuals who elevated our visit to extraordinary heights. Adrian Perez, the Beverage Director, went above and beyond by batching my favorite cocktail, the Coco Salado, which was no longer on the menu, ensuring I could enjoy it all weekend. He also crafted a personalized welcome cocktail tailored to my palate, setting a delightful tone for our arrival. Sosa, one of the servers, consistently provided warm, impeccable service, making every interaction a joy. Emmanuel, our guide, meticulously planned our days, ensuring every detail and timeline was flawlessly executed. The entire front desk staff was warm, professional, and incredibly accommodating, making our family feel truly welcome. What made the experience even more special were the personalized touches for our children, aged 4 and 6. The resort surprised them with thoughtfully curated gift bags filled with delightful items, including adorable stuffed plush axolotls that they absolutely adored and still cuddle with daily. The cookie-making kits provided endless fun, allowing our kids to get creative in a hands-on activity that kept them engaged and giggling. These thoughtful gestures made our children feel so special and added a magical layer to our stay. Etero Resort’s attention to detail and exceptional staff made this a trip to remember, and we can’t wait to return!

We just returned for a last-minute 6-night vacation to Etéreo, and it was incredible. From the moment we arrived and were greeted by our Guia, Itzel, followed by the Shaman, I knew we had picked the right place. If you have the pleasure of Itzel being your Guia, you are in great hands. She ensured all the details were taken care of for us and checked on us multiple times each day. Truly appreciate her. If you're worried about the sargassum, they have a net, which helps prevent the build-up on the beach unlike other properties in the area. Beyond that, the grounds crew does an incredible job keeping the beach and property clean. The food was spectacular. I HIGHLY recommend doing the Tacology dinner and Abuela dinner. We recommend the wine pairing with the Tacology dinner. The Somm did an awesome job matching the food and wine. When they tell you there will be a lot of food at the Abuela dinner, believe them. It was so much. I'm not sure how we're going to eat tacos back in the states because every single taco I had at Etéreo, whether in the Tacology dinner, or simply off the menu was 10:10. All the service staff are great, but I have to specifically mention Sandra. She was our server for Tacology and we loved her so much, we asked for her with the Abuela dinner too. Joy exudes from her. She has infectious energy, and you can tell she genuinely cares about her guests having a great dining experience. She also introduced us to a new Mexican wine that we now love. Miss you, Sandra! The hotel wellbeing activities with sound baths, meditations, yoga etc, were all wonderful, and the gym was well equipped. We also did the spiritual jewelry session and having a bracelet to wear as a reminder of our stay at Etéreo is truly special. The Spa. Wow. We did the Pure Soul experience, and our therapists were Jael and Mariel. My husband had Jael, and I had Mariel and wow. We both left there saying this was by far the best spa experience of our life, and we have done a lot of spa's including one at Park Hyatt Maldives, which I thought couldn't be beat. I was wrong. This was a last minute, desperately needed vacation, and we could not have picked a better hotel. I cannot wait to book our next trip back and want to say thank you to the entire staff for making our stay magical. Shout-out to Laura, the GM, who is clearly doing a great job and has a team that loves working for her. Laura asked for any recommendations on where to improve or enhance, and the only things I can think of are: 1. CheChe - the dinner menu felt like it was lacking options just a bit. We ended up only going there for dinner one time because we struggled landing on what to eat, and we're not picky people (hubby just has a shellfish allergy and I am intolerant to rice, sad I know). The quality of what we got was good, but the dinner menu just needs a bit more options in my opinion. Lunch was great. 2. You could consider adding a couple of swings at the waters edge or perhaps a couple of hammocks, but this is more for IG/TikToks then anything. LOL. Although swinging with the water is always fun. In summary, if you're looking for a place that feels like it's reinvigorating your mind, body, and soul, look no further. Until next time, Etéreo team! Thank you for the memories!

Beautiful modern resort with very attentive staff (special shout out to Denisse) that made our stay enjoyable. There was a noxious smell at the beach, likely from sargassum or mangroves, and we had one unpleasant dining experience due to seafood not being fresh.