Etereo, Auberge Resorts Collection

Etéreo has been an absolutely unforgettable stay and yet another reason I remain such a loyal Auberge guest. From the moment we arrived, the level of warmth, thoughtfulness, and genuine hospitality was exceptional. Our guía, Victor, was incredible — knowledgeable, kind, and truly made our experience seamless and special. He added such a personal touch to everything we did. A huge thank you as well to Daniella, who went above and beyond to repair my favorite hat — a small gesture that meant so much and perfectly captures the spirit of the team at Etéreo. It’s those thoughtful, human moments that truly set this property apart. The food was delicious across the board — beautifully prepared, fresh, and intentional — and every member of the staff was gracious, attentive, and genuinely welcoming. The property itself is stunning, but it’s the people who truly make Etéreo so special. If you love Auberge properties, Etéreo is an absolute must. It’s a place that doesn’t just offer a beautiful vacation — it creates memories.

I wanted a special hotel for my husband's sixtieth birthday, and Etereo delivered. From the welcoming ceremony we felt embraced by the staff. Their sky suite with a plunge pool was incredible, with decks on two sides of the room. The room was spotless and had plenty of amenities. We loved the turn-down service where little Mayan gifts were left each night. The staff went out of their way to make sure we had everything we needed. Our guide checked in with us every day, and had extra coffee/blankets, etc., sent upon request. The property is beautiful. Very intimate - at times, we felt like we had the beach to ourselves. We travel often, and this was among the top three hotels of our lifetime.

I had my 40th birthday at the Etereo over MLK wknd... I came with 5 other couples. From the moment we arrived we were greeted with A+ hospitality. The rooms were gorgeous, the food was absolutely phenomenal and the service outstanding. Our guia Omar was always available to help out whether it be dinner reservations, shower caps or capturing group pictures. The hotel was serene, relaxing and rejuvenating and never felt crowded or busy (even at capacity.) I would 100% recommend this hotel to adults/couples.

First Class experience and treatment. They go far beyond to make you feel pampered. Also you can not beat the view you have. The facility has few equals. Definitely a resort you want to experience!

So many wonderful things to say about Etereo. Four of us visited over the New Years and had the best time, highly recommend. The resort is beautifully designed and integrated into the landscape. Spacious rooms were kept impeccably and clean thoughtfully curated with local artesian accents not to mention fantastic amenities! Really enjoyed the ocean and mangrove view from our balcony. We spent nine glorious days soaking up the sun at the beach and the adults pool where we had the best service. Food is delicious at both their restaurants. The staff were super friendly, very service oriented, always happy to help with any request. Special mention to the spa has an incredible circuit- a must if you are visiting this property. We visited the gym and yoga room many times- very beautiful and clean.