Etereo, Auberge Resorts Collection

I can't believe it took me almost a year to write this review. Hotel Etereo is one of the best hotel experiences I have ever had. First of all, you are greeted by the lovliest people and a conch is blown to announce your arrival. You are immediately escorted to a shaman to give you a blessing and cleansing which is much needed after traveling. You are then escorted directly to your room where you complete the very brief check in process. We were upgraded to a very large suite when we arrived that had so much room, we didn't know what to do with it! Everyone who works there is super friendly and learns your name immediately so you feel like a celebrity everywhere you go. The pool areas are super nice and feels very private the way it is all laid out. The food was phenomenal every place we ate at. Highly recommend abuela's dinner if they still have it. I think I ate myself into a food coma and think about that experience often. The beach wasn't the best and the water was only about ankle deep so not much for swimming but we did take a boat to the reef to go snorkeling and had a magical experience swimming with the tropical fish and even two sea turtles. I nearly cried! My husband and I mainly relaxed around the hotel and especially enjoyed the kids pool because it was like our own private pool. The service was top notch especially Carlos at the pool who made sure we always had what we needed and when I asked for Aloe he provided a HUGE tub of it! We even took advantage of the complimentary photography session which my husband wasn't thrilled about but now we have amazing photos that remind me of what a great time we had there. We hope to return again very soon.

Absolutely a gem, paradise, perfect getaway retreat. Beautiful resort and rooms. Perfect amenities. Loved the yoga studio and variety of fitness classes. Jesus and victor were wonderful instructors. Most precious and caring staff truly everyone but shout out to our wonderful Guia concierge guides, Emmanuel and Ricardo. So pleasant and caring. The cleaning crew and room service people were all wonderful. Restaurant staff were absolutely fabulous. Pool service was amazing Juan Carlos and Daniel were too attentive. Most fabulous management team lead by Laura who checked on us multiple times. One little highlight of the trip was the jewelry work shop lead by Kevin the shaman truly a memorable experience.

I came here to unwind and it was better than expected. My room was beautiful with a relaxing zen feel, just what I was needing.

Just returned from a stay at Etéreo and can't recommend it enough. From the moment you arrive, the experience is both luxurious and grounding. The property is stunning — seamlessly blending modern design with the surrounding jungle and coastline. Every detail feels intentional, from the architecture to the scents in the air. The service is what truly sets Etéreo apart. Every member of the staff was warm, attentive, and genuinely welcoming without ever feeling overbearing. They remembered our names, preferences, and always made us feel taken care of.

Etereo was a dream come true! It was our first big trip as a family of 3 with our 5-month old daughter and the team at Etereo could not have been more accommodating. From the moment we booked we were in touch with the team to help plan our meals, items for baby we would need in the room, and transportation. The airport transfer was seamless and easy, and check in was very personal with a tour of the property and the room. Everything was ready for us upon arrival and the crib, bottle washer, sterilizer, and even a diaper pail we forgot to ask for. They also helped arrange for additional items for baby that we rented to be brought to the room. The property is secluded and beautiful, easy to navigate and felt expansive yet intimate. Our guia Emmanuel was always available for whatever we needed, whenever we needed it. The food was incredible - at every restaurant and the pool, I never got tired of the fresh options and everything was just so good. Charlie and Daniel at the pool were incredible! Always ready and willing to get whatever we needed and arrange shade for us to bring the baby out. Service at every restaurant was also impeccable - special thanks to Oscar Sosa! He was so sweet with our baby and even would push her stroller around so we could finish our food when she was getting fussy. Everyone knew our name and her name. The experience was worth every penny and we cannot wait to return again.