Etereo, Auberge Resorts Collection

We just returned for a last-minute 6-night vacation to Etéreo, and it was incredible. From the moment we arrived and were greeted by our Guia, Itzel, followed by the Shaman, I knew we had picked the right place. If you have the pleasure of Itzel being your Guia, you are in great hands. She ensured all the details were taken care of for us and checked on us multiple times each day. Truly appreciate her. If you're worried about the sargassum, they have a net, which helps prevent the build-up on the beach unlike other properties in the area. Beyond that, the grounds crew does an incredible job keeping the beach and property clean. The food was spectacular. I HIGHLY recommend doing the Tacology dinner and Abuela dinner. We recommend the wine pairing with the Tacology dinner. The Somm did an awesome job matching the food and wine. When they tell you there will be a lot of food at the Abuela dinner, believe them. It was so much. I'm not sure how we're going to eat tacos back in the states because every single taco I had at Etéreo, whether in the Tacology dinner, or simply off the menu was 10:10. All the service staff are great, but I have to specifically mention Sandra. She was our server for Tacology and we loved her so much, we asked for her with the Abuela dinner too. Joy exudes from her. She has infectious energy, and you can tell she genuinely cares about her guests having a great dining experience. She also introduced us to a new Mexican wine that we now love. Miss you, Sandra! The hotel wellbeing activities with sound baths, meditations, yoga etc, were all wonderful, and the gym was well equipped. We also did the spiritual jewelry session and having a bracelet to wear as a reminder of our stay at Etéreo is truly special. The Spa. Wow. We did the Pure Soul experience, and our therapists were Jael and Mariel. My husband had Jael, and I had Mariel and wow. We both left there saying this was by far the best spa experience of our life, and we have done a lot of spa's including one at Park Hyatt Maldives, which I thought couldn't be beat. I was wrong. This was a last minute, desperately needed vacation, and we could not have picked a better hotel. I cannot wait to book our next trip back and want to say thank you to the entire staff for making our stay magical. Shout-out to Laura, the GM, who is clearly doing a great job and has a team that loves working for her. Laura asked for any recommendations on where to improve or enhance, and the only things I can think of are: 1. CheChe - the dinner menu felt like it was lacking options just a bit. We ended up only going there for dinner one time because we struggled landing on what to eat, and we're not picky people (hubby just has a shellfish allergy and I am intolerant to rice, sad I know). The quality of what we got was good, but the dinner menu just needs a bit more options in my opinion. Lunch was great. 2. You could consider adding a couple of swings at the waters edge or perhaps a couple of hammocks, but this is more for IG/TikToks then anything. LOL. Although swinging with the water is always fun. In summary, if you're looking for a place that feels like it's reinvigorating your mind, body, and soul, look no further. Until next time, Etéreo team! Thank you for the memories!

Beautiful modern resort with very attentive staff (special shout out to Denisse) that made our stay enjoyable. There was a noxious smell at the beach, likely from sargassum or mangroves, and we had one unpleasant dining experience due to seafood not being fresh.

We loved our time at Etereo in August of 2025. The property was in off-season, but there was nothing "off" about the attentiveness of staff, restaurant offerings, pools (both for adults only and kids alike) and accommodations. Being an Auberge resort, we are not surprised in the least. We are already planning our next trip there next year. Beach was pristine and seaweed was under control. Pools were outstanding and the drink/food selections were second to none. One of my favorite resorts in North American.

Outstanding experience once again during our second stay at Etereo. Beautiful resort, wonderful staff. We hope to return again!

Everyone and everything was amazing!! . The staff was all extremely friendly and made our experience 10/10. Some people that stood out were Oscar (server for breakfast one morning and our bartender at cheche one evening). He helped us learn about the history of mezcal while being interactive with us. He was also very kind and thoughtful. Louis, are bartender one night at Itzam, was also incredible and friendly. Gabi at CheChe was also wonderful. We also has a server at the pool every day (cannot remember his name but he was at the pool most of our stay) but he always made sure our drinks and food were perfect and seemed to always know what we wanted (aka made wonderful margaritas for us)! All of our servers at every restaurant were fantastic!!! A perfect experience