Fairmont Mayakoba
Playa del Carmen, Mexico
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About the Hotel
On Mexico's famed Yucatan Peninsula, in the seaside state of Quintana Roo, is the breathtaking Fairmont Mayakoba. The resort, wonderfully set into the surrounding tropical jungle, mangrove forests, and pristine beaches, creates a brilliant and tranquil stay just a short trip south of Cancun. The 401 elegantly appointed rooms provide true luxury with warm earth tones, marble floors, and beautiful wood accents. With oversize windows providing invigorating natural sunlight, each room has a reassuringly inviting feel. Step out through large double doors to your private terrace to enjoy a gorgeous breeze before a day full of enjoyment and relaxation. At Fairmont Mayakoba, you will discover exciting days in the sun, and peaceful nights nestled in the lap of luxury.
Location
Fairmont Mayakoba
Carretera Federal Cancun
Playa del Carmen Km. 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Pet Friendly
- Dining
- Poolside Dining
- Outdoor Dining
- 24-Hour Room Service
- Swim-Up Bar
- Room Service
- Coffee Shop
- Spa Cuisine
- On-Site Amenities
- Concierge
- Spa on Property
- Laundry Service
- WiFi
- Live Entertainment
- Valet Parking (fee may apply)
- Tennis Courts
- Personal Trainers
- Clubhouse
- Putting Green
- Driving Range
- 18-Hole Golf Course
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Ceiling Fans
- In-Room Safes
- Iron/Ironing Boards
- Flat-Screen Televisions
- Luxury Linens
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Bicycling
- Cooking Classes
- Cultural Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Nature Walks
- Golf Lessons
- Sightseeing
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Kids Pool
- Kids Club
- Waterslide
- Teen Club
- Children's Menus
- Teen Activities
- Arts & Crafts
- Nearby
- Historic Sites
- Shopping
- Nightlife
- Interests
- Beach
- Honeymoons & Romance
- Hotels
- Signature Perks
Reviews for Fairmont Mayakoba
Dissapointed
We stayed at Fairmont Mayakoba for 4 days, and overall the experience was disappointing. The rooms are clean, but the style is outdated and extremely minimalistic no charm, no character. Definitely not what you expect from a hotel of this level. The restaurants are extremely expensive by far too expensive for the quality offered. The Italian restaurant was honestly terrible: “homemade” seafood pasta with a tomato sauce that tasted like it came straight from a can, and a risotto that was completely wrong, both visually and in taste. It didn’t resemble a proper risotto at all. This is unacceptable for a supposed 5-star hotel. Breakfast was also disappointing: average quality, tasteless fruits, and bad coffee. On top of that, the service is rigid and unfriendly. Breakfast opens at 7:00 — and they mean exactly 7:00, not a minute earlier. We were even told to wait for 40 seconds. That kind of inflexibility is frustrating, especially for families. The pool area is another issue. Guests are allowed to drink and eat in the pools, and there is little to no control. As a result, there are glasses, utensils, and trash left aroundsometimes even inside the pool. It feels messy and poorly managed. Positive: The concierge area allways helpfull and frendly. The beds are confortable for the sleep Conclusion: far too expensive for what you get mediocre food, rigid service, and no real atmosphere. I would not come back and do not recommend it.
jrzg - Zofingen, Switzerland
Leobardo, Diana, and Julio Made Our Experience!
We had an excellent experience, thanks in large part to Leobardo, Julio, and Diana whose outstanding service made a lasting impression.
Ellie F
The Best Resort!
We have been traveling to Mayakoba for many years and we love coming here every time. Nothing can compare to this 625 acres oasis and the options are endless. Fantastic atmosphere, food, beach, golf, activities,… Highly recommend.
Verena M
Warm ocean waters, great beach. Service a little thin and food expensive
We took the complimentary catamaran ride with Jorge and windsurf lessons from Jezar who was a great patient instructor, and Darwin was a great water activities host. Food is fine but expensive, and service was tin. G JEsae
churchillfarm - Palo Alto, California
Wonderful trip!
We had a wonderful stay with the family at Fairmont Heritage Place. Edgar and Marlon were both wonderful and made our experience so comfortable and memorable - thank you! We enjoyed eating at Gaia restaurant (the raw bar was excellent).
nc2609 - London, United Kingdom
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We had an amazing 4-night stay at the Fairmont Mayakoba! Due to availability we had to pay for an upgrade to a casita and we were glad that we did, it was lovely and in a great location. Bottled water was plentiful and always available in the room. We enjoyed every meal we had and the breakfast buffet had every option available and was top quality! The resort staff was extremely friendly and accommodating. The beach was beautiful and the beach side service was very good. They even came by and offered cucumber slices with a cool towel to rest your eyes, mango popsicle refreshments, both free and a very nice touch! We did not mind the golf cart service to the beach, which was a good distance from the rooms. They were easily found and it was a very pleasant ride as the resort property is a tropical jungle gem. The other highlight (not to be missed) is the on-property mangrove boat tour, again at no charge! Be sure to make a reservation for one of the morning tours, best animal viewing at that time. A great experience at the Fairmont Mayakoba!
-L. Peterson
