Jump to: Room choices | Hotel description | Map | Amenities | Reviews
On Mexico's famed Yucatan Peninsula, in the seaside state of Quintana Roo, is the breathtaking Fairmont Mayakoba. The resort, wonderfully set into the surrounding tropical jungle, mangrove forests, and pristine beaches, creates a brilliant and tranquil stay just a short trip south of Cancun. The 401 elegantly appointed rooms provide true luxury with warm earth tones, marble floors, and beautiful wood accents. With oversize windows providing invigorating natural sunlight, each room has a reassuringly inviting feel. Step out through large double doors to your private terrace to enjoy a gorgeous breeze before a day full of enjoyment and relaxation. At Fairmont Mayakoba, you will discover exciting days in the sun, and peaceful nights nestled in the lap of luxury.
Fairmont Mayakoba
Carretera Federal Cancun
Playa del Carmen Km. 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Amazing service and good! Love the atmosphere too
Kevin H
Carlos was really great on the boat trip of the resort. Very knowledgeable about the nature and canals.....gave a great tour!
tamara s
Great boat tour with Carlos - knowledgeable on the property and wildlife. Great with the kids.
Rob F
We recently stayed at the Fairmont Heritage Place with our family including our 16 month old grandson. Vanessa and Augustine were our butlers for the second time. I have to say they were a very big part of us having a wonderful trip. I would like to first start with how wonderful they were with helping us arrange for a crib and high and groceries. Our refrigerator was stocked before we arrived, with all of our requests. Whatever we needed for the room and especially for the baby, they helped us get throughout our stay. All of our restaurant reservations were made through them. We requested many changes throughout our stay and they always helped us out. They were so attentive to all of our needs. Always making our arrangements for us to move within the Mayakoba area, every step of the way. Wether is was with a boat or golf cart it was just perfect. Not only are they amazing at their jobs, they do it with such sweetness, grace and big smiles; it was always a pleasure to speak with them. We truly looked forward to seeing them everyday. The baby even asked for Vanessa when we got home to NY. I can't wait to go back and see them again. I have to say they would be a huge part of us coming back to The Fairmont. I can't say enough great things about them. Well done Fairmont on having these 2 on your staff. I would also like to add that all of the staff we encountered were amazing. We especially enjoyed the pool staff. They were so helpful and great at taking care of us. Another shout out to Israel at the bar in Tauro. Fabulous drinks and such a knowledgable bar tender and a sweet man. Another highlight of our trip. One more shout out to Uriel in management. He handled a situation that we encountered in a very professional manor. Thank you to all of you. Can't wait to see you again.
Linda F
I had the best massage of my life with Jose! I did Resort Pass and got a 90 minute deep tissue/sports massage and it was absolutely incredible! I come back to Mexico in May and will be back! The facilities were fabulous and the beach setup is incredible. I had my honeymoon at Rosewood Mayakoba and walked down the beach to check it out and there is sever beach erosion now. The Fairmont has a much better beach & 3 small pools on the beach which would be great for kids
Caroline B
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
We had an amazing 4-night stay at the Fairmont Mayakoba! Due to availability we had to pay for an upgrade to a casita and we were glad that we did, it was lovely and in a great location. Bottled water was plentiful and always available in the room. We enjoyed every meal we had and the breakfast buffet had every option available and was top quality! The resort staff was extremely friendly and accommodating. The beach was beautiful and the beach side service was very good. They even came by and offered cucumber slices with a cool towel to rest your eyes, mango popsicle refreshments, both free and a very nice touch! We did not mind the golf cart service to the beach, which was a good distance from the rooms. They were easily found and it was a very pleasant ride as the resort property is a tropical jungle gem. The other highlight (not to be missed) is the on-property mangrove boat tour, again at no charge! Be sure to make a reservation for one of the morning tours, best animal viewing at that time. A great experience at the Fairmont Mayakoba!
-L. Peterson