Fairmont Mayakoba
Playa del Carmen, Mexico
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About the Hotel
On Mexico's famed Yucatan Peninsula, in the seaside state of Quintana Roo, is the breathtaking Fairmont Mayakoba. The resort, wonderfully set into the surrounding tropical jungle, mangrove forests, and pristine beaches, creates a brilliant and tranquil stay just a short trip south of Cancun. The 401 elegantly appointed rooms provide true luxury with warm earth tones, marble floors, and beautiful wood accents. With oversize windows providing invigorating natural sunlight, each room has a reassuringly inviting feel. Step out through large double doors to your private terrace to enjoy a gorgeous breeze before a day full of enjoyment and relaxation. At Fairmont Mayakoba, you will discover exciting days in the sun, and peaceful nights nestled in the lap of luxury.
Location
Fairmont Mayakoba
Carretera Federal Cancun
Playa del Carmen Km. 298
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Pet Friendly
- Dining
- Poolside Dining
- Outdoor Dining
- 24-Hour Room Service
- Swim-Up Bar
- Room Service
- Coffee Shop
- Spa Cuisine
- On-Site Amenities
- Concierge
- Spa on Property
- Laundry Service
- WiFi
- Live Entertainment
- Valet Parking (fee may apply)
- Tennis Courts
- Personal Trainers
- Clubhouse
- Putting Green
- Driving Range
- 18-Hole Golf Course
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Ceiling Fans
- In-Room Safes
- Iron/Ironing Boards
- Flat-Screen Televisions
- Luxury Linens
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Bicycling
- Cooking Classes
- Cultural Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Nature Walks
- Golf Lessons
- Sightseeing
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Kids Pool
- Kids Club
- Waterslide
- Teen Club
- Children's Menus
- Teen Activities
- Arts & Crafts
- Nearby
- Historic Sites
- Shopping
- Nightlife
- Interests
- Beach
- Honeymoons & Romance
- Hotels
- Signature Perks
Reviews for Fairmont Mayakoba
Dream location
Fairmont Mayakoba is a dream location. I cannot say enough wonderful things about the entire staff and our exceptional Director of Events, Ana Garcia!
Michele J
Unforgettable stay
Hotel is absolutely amazing! All the staff at the front desk and restaurants are professional and friendly people. Great service! Darwin and Jezer were excellent with catamaran! Oscar with the boat tour at the river! Beautiful experiences! We had so much fun at the resort by the pools, beach and with overall experiences with mezcal tasting with Kevin and mixology class with Kikey! Highly recommend to stay as it’s the best hotel in the whole Mayakoba!
Kateryna K - Dubai, United Arab Emirates
Great experience
Great customer service, the food was amazing. I had a great time with my family, Leobardo was great with us.
Passport04825421311
Poor value
We stayed there in 2 connecting rooms in March 2026 from Saturday to Thursday. Dining issues: -reservations are required even without the meal plan, which no one tells you up front - There were no available dinner reservations for our group any of the nights we were there until we called the front desk and begged. Still they were only able to find one reservation at a suitable time during our entire stay - they promised to follow up about reservations for the final night and did not -as a consequence we had room service or ate elsewhere at all but one dinner Rooms: -clean and well kept but musty smelling -very loud noises from both outside and connecting room -no bottle opener for in room water bottles first night -fridge not cold in either room Generally -disorganized with poor communication among staff, who told us certain dining options were open when they were not -restaurant closures without staff informed or signs posted -limited sunscreen availability. Staff reluctant to call other parts of the hotel to enquire about inventory Cocktails at Hix with Maria were the redeeming feature of our trip on site. She was so hospitable and knowledgeable of her craft. 10/10 would recommend her but otherwise for the price we will not be back.
kats588
Great service at a great Fairmont resort
Great experience at Fairmont Mayakoba in March 2026. Fernanda Salgado was amazing and a great help with booking activities, reservations and travel. She was a pleasure to deal with. Extremely friendly and pleasant. She definitely made the stay more enjoyable.
Steve M
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We had an amazing 4-night stay at the Fairmont Mayakoba! Due to availability we had to pay for an upgrade to a casita and we were glad that we did, it was lovely and in a great location. Bottled water was plentiful and always available in the room. We enjoyed every meal we had and the breakfast buffet had every option available and was top quality! The resort staff was extremely friendly and accommodating. The beach was beautiful and the beach side service was very good. They even came by and offered cucumber slices with a cool towel to rest your eyes, mango popsicle refreshments, both free and a very nice touch! We did not mind the golf cart service to the beach, which was a good distance from the rooms. They were easily found and it was a very pleasant ride as the resort property is a tropical jungle gem. The other highlight (not to be missed) is the on-property mangrove boat tour, again at no charge! Be sure to make a reservation for one of the morning tours, best animal viewing at that time. A great experience at the Fairmont Mayakoba!
-L. Peterson
