Hotel Xcaret Arte
Playa del Carmen, Mexico
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About the Hotel
Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Hotel Xcaret Arte is a homage to the best Mexican artist. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexico´s culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable.
Location
Hotel Xcaret Arte
Carretera Chetumal-Puerto Juarez, Km. 282 L21-3
Playa del Carmen, Mexico
77710
Nearest Airport: PCM
Amenities & Services
- Concierge
- Pool
- Fitness Center
- Restaurant
- Bar/Lounge
- Pet-Friendly Rooms
- Boutique
- Adults Only
- Business Services
- Hot Tub
Reviews for Hotel Xcaret Arte
Best service
This is the best resort! Highly recommend. Alberto and Jorge pool concierge are awesome people.
Vanessa R
Best honeymoon imaginable
Xcaret Arte was an absolutely exceptional all inclusive resort experience. We went for our honeymoon and the service was amazing. I couldn’t believe how great every employee was and how everyone was committed to making our experience one to remember. The grounds and room was kept emaculate, they had the best food I’ve ever had, and it was so beautiful with lovely artwork. The parks were an exciting bonus. We made the best memories. The only disappointment was having to leave.
Amy H - Sacramento, California
Love it but….enshitification factor is strong
This resort offers A LOT! But keeps taking things away 😩 Be warned, as of Jan, Artistas guests at Arte will no longer have full access to the original Xcaret Mexico side, which sucks, cuz it was awesome!! Only another example of how they keep trimming back privileges and looking to upsell.
Krista G - Fort McMurray, Canada
An Over the Moon Experience!!!
My amiga and I stayed at Hotel Xcaret Arte as the guest of Miguel Quinana Pali, founder and General Director of Xcaret. Our goal was to see Feria Ixcaret de Arte Popular Mexicano and we had an amazing 5 days, including a 7-course dinner in the cenote with over 150 artisans who were showing their work at the Feria. Of special note among the staff, we would like to thank: (1) Luis Medina, Guest Service Manager, who assisted us with our dinner reservations; (2) Jesus, our driver to the airport, (3) Diana Ayala, Feria Coordinator -- great job Diana; (4) Josue Ramírez, who took care of our every need, and (5) Juan Diego from Hotel Mexico who accompanied us through the underground passages and through the kitchen since the hotel has no ramps yet and I was in a mobility cart. I had read about the great service from the waiters at Hotel Mexico, however, this was not something we experienced. In fact, two separate waiters almost totally ignored us the entire time we were there -- maybe they were both having a bad day.
MaestrosdelArte - Chapala, Mexico
Worst beds in the industry
I've visited many times before but this issue has finally gotten to me: their beds. They have the worst beds of any hotel I've stayed at. I returned home yesterday and my shoulder is in such pain after my stay that I can't sleep. I'll probably end up at a chiropractor. Every night in their beds I woke up in complete pain. I've slept better in a motel and my wife and I actually fight over who gets to sleep in the pull out sofa bed. I can't believe a hotel that costs this much has the worst sleep experience on the planet.
Chebyrashka74 - Rochester, Minnesota
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