Hotel Xcaret Arte

The resort treats you like a king 👑, it was a very nice vacation, I would definitely come back. We recommend the resort to family, and now, they already booked a trip for February of next year. What a amazing trip, we had a blast at xel-ha, xplor and xenses.

Elias was incredible!!! He was very personable and helped me with my espanol. Super helpful, super kind, looking forward to seeing him again! He made our pool day wonderful and relaxing. Ok 200 characters is crazy like I’m just trying to drink at the pool and tell yall how awesome Elias was.

My wife and I are a young couple from Puerto Rico, both working in the luxury service industry, and we cannot thank the entire Xcaret Arte staff enough for their 10-star service. The resort is absolutely breathtaking — Mexican culture is proudly celebrated throughout your entire stay. The value is unmatched, with access to all Xcaret parks, activities, incredible restaurants, and bars included. We’d like to personally recognize Gabriel from Cantina Viaipi, Jocelin from Ta Xhido, Manuela from Encanta, Roandy from room service, and our amazing tour guides: Ricardo (to Xel-Há) and Silvestre (to Xichén Itzá). Y para que sepan que esta reseña viene de los Andino, lo más especial de nuestra experiencia fue el equipo increíble de Apapachoa. Reyes, Christian, Adrián, el Chef David, la Chef Nadya y Francisco nos atendieron con una calidez y atención que jamás olvidaremos. Queremos destacar especialmente a Arturo, con su excelente storytelling y servicio durante la cena, y a Melani, la mejor hostess del resort, que realmente nos hizo sentir como en casa. You have to experience this beautiful resort and their world-class hospitality — we will definitely be returning.

Amazing service everywhere and all the time. The constant attention to detail makes you feel like the most important guest on the property. Also the upkeep of the property. It's clean everywhere you go and is always being refreshed. Last but not least the amazing works of art that are seemingly everywhere are yet another attention to detail that was not overlooked. Thank you

This resort is 5 star. I have never experienced service like this, and I have been to many luxury resorts. Eber Betanzos at the Artistas rooftop pool provided the best service I have ever received. He knew my name quickly and always greeted us with a smile and unsurpassed service. He instantly became a friend. He works very hard, but effortlessly, to make you comfortable and happy. Eber deserves 5 stars as well!!!! I hope you get to meet him. Best experience ever. You can’t beat the view either!!!!