Hyatt Zilara Riviera Maya
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Escape to a tropical paradise of white sand beaches and lush mangrove forests beside the turquoise waters of the Caribbean. Stay in all-inclusive luxury at our oceanfront Hyatt Zilara Riviera Maya, an adults-only resort surrounding you with natural beauty, serenity, and romance. Check into a swim-up suite with enchanting views of the sea or the gardens of our 70-acre property. Pick up a margarita at the beach club and dig your toes into the grains of sugar-white sand. Spend the next day indulging in skin-soothing treatments at Zen Spa. Dress up for an evening of elegant dining at one of the waterfront restaurants— and select from four fabulous restaurants and five bars and lounges to suit your current craving.
Location
Hyatt Zilara Riviera Maya
Carretera Federal 387, KM. 299
Playa del Carmen, Mexico
77710
Nearest Airport: PCM
Amenities & Services
- Pool
- Spa
- Laundry Service
- Fitness Center
- Restaurant
- Bar/Lounge
- Adults Only
- Hot Tub
Reviews for Hyatt Zilara Riviera Maya
Beautiful and peaceful
Highly recommend visiting if you're looking for activities during the day through the evening and then a quiet night. The service is amazing and the staff are extremely friendly and welcoming. They make you feel like you're a priority.
Erika P - Virginia Beach, Virginia
Zen Spa Hyatt Zilara Myan Riviera
The hydro spa area was a nice start to our couples massage experience. Miley was fantastic and really to the time to provide the best massage experience. 10/10
Shawn B S
Beautiful Views, Relaxing Atmosphere, and Superb Service
We had a wonderful stay! The atmosphere was relaxing, laid-back, and wonderfully low-key, with beautiful views and friendly, accommodating service. The beach was cleared of seaweed multiple times a day, and we truly appreciated the care taken to keep it enjoyable. A special thank-you to Oscar, Polo, Dulce, Angela at the spa, Guadalupe, and Melisaa from activities and entertainment for making our experience so memorable. Room service was excellent, and returning to a clean, refreshed room each day was such a pleasure. A few more restaurant choices and a wider variety of midday buffet options would make the dining experience even better. Overall, this was a lovely getaway, and I’m already looking forward to booking again!
SJonelleS
The only place I will stay when in Playa del Carmen
This was my third time staying at Hyatt Zilara and I would absolutely stay here again. The service is outstanding, every single person I interacted with was wonderful. Julio at the pool/beach, Alicia at the front office, Gloria and Miguel (servers) everyone is just so kind and they all made me feel like I was home.
Ana R
Great Quick Get-A-Way
We had a great time. It was a quick 3 night, 4 day get-away. Just enough to unwind and recharge and this really was the place to do that.
Scott P - North Houston, Texas
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
