Hyatt Zilara Riviera Maya

We had a lovely time and this resort is stunning and feels higher end as soon as you enter the lobby. Loved the bright open lobby and the furnishings and rooms were the nicest we’ve seen at a resort. The entertainment was our least favorite due to some inappropriate costumes and dancing but the magic show is fascinating! Restaurants all good but need more and the buffer seemed smaller and lacked options. Went to the Italian restaurant 3 times cuz it’s amazing the fresh bread is delicious!

This was my first time at an all-inclusive and it was amazing! Staff is super friendly. The food at the Lola Beach restaurant is fresh and unique and has a great ambiance. There is only one pool area, but it's not a very crowded resort so it never felt too busy. They have a swim up bar and big hot tub and plenty of chairs. Plus a beach spot with chairs and cabanas. There is a cute little coffee shop with gelato and other treats too. If you are like super into night-life, there is no club on the resort. The sports bar does have a dance floor but it closed around midnight so if you prefer lots of late night options maybe this isn't the place for you but if you are just looking for a getaway where you can lounge around and eat and drink, this will work for sure.

Amazing! This was truly one of my favorite resorts I have ever stayed on. If you were looking for a experience where you can completely relax, but also have the option of having many activities to choose from and great food. This is your spot. The staff is kind, patient and quick to assist with any problems you may have. But do lock your door, or the coatis will break in! The spa facilities are very relaxing and this resort is tucked back in a very quiet place. 10/10 would recommend and will be coming back soon!

This resort was high quality, perfect for couples or groups looking for a mature vacation but not too much partying. Room was nice, very clean and well maintained. The bathroom was very spacious, double sink, large shower with waterfall shower head as well as extendable shower head setup. Shower drain was slow, if you take a shower water will back up after a few minutes. Room had a balcony but Coati's roam the property freely so they climb across the roofs and there is quite a bit of poop, but they are friendly so as long as you dont feed them you dont really have to worry about them bugging you. Service overall was really good, food quality was really good for the most part. All of the food/drinks are included at all restaurants/cafes/bars with the exception of a few high ticket items (lobster, wagyu, etc) on a couple of the menus but you will still have amazing food experience without them. There are only 4 restaurants so the wait grows quickly for dinner service, I recommend going to dinner before 7p. The buffet has really good breakfast and there is never a wait here. The only restaurant where the food was not good was the snack bar by the pool, other than food was mostly really good. Pool side cabana rental was definitely worth it and the service was great, entertainment was decent but if you are looking for a party hotel this is probably not for you. Spa experience was 10/10!! This was definitely the highlight of the resort. I would stay here again.

Nice property, friendly staff, centrally located between Cancun and Playa, food exceeded our expectations, rooms are clean and modern and the bed was super comfortable!