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Escape to a tropical paradise of white sand beaches and lush mangrove forests beside the turquoise waters of the Caribbean. Stay in all-inclusive luxury at our oceanfront Hyatt Zilara Riviera Maya, an adults-only resort surrounding you with natural beauty, serenity, and romance. Check into a swim-up suite with enchanting views of the sea or the gardens of our 70-acre property. Pick up a margarita at the beach club and dig your toes into the grains of sugar-white sand. Spend the next day indulging in skin-soothing treatments at Zen Spa. Dress up for an evening of elegant dining at one of the waterfront restaurants— and select from four fabulous restaurants and five bars and lounges to suit your current craving.
Hyatt Zilara Riviera Maya
Carretera Federal 387, KM. 299
Playa del Carmen, Mexico
77710
Nearest Airport: PCM
Room was very nice, clean, and comfortable. The property was in very good shape. Restaurants were underwhelming, but there was always something to eat that was good. The Teppanyaki was fun, and the food was good.
michaelwX1422WM - Valley Center, California
Hyatt Zilara was in a good location with a good amount of amenities and activities on site as well as a front staff and concierge that worked well together to make sure guests were taken care of. We were able to do a bull shark dive and a tour of Tulum ruins.
K495YQbryanb
We were very pleased with our experience at the Hyatt Zilara Maya Riviera. The location was perfect, a 30 minute drive from the airport and it had an exceptional beach. We walked in both directions and by far, this section of beach was the best. We were pleasantly surprised to find out at check in that this resort was smoke free. Bonus! The resort itself is small however, this allows for better service. Overall this resort was great. It was clean, bright, lots of pool chairs and clean beach. Beach is free of seaweed! The five restaurants were all of great quality with lots of options. Buffet had lots of options and the specialty restaurants were very good. Staff were very pleasant and helpful. I would return and would recommend this adults only resort!
lisagE7828PS
We had the Best time here celebrating my Birthday 🎂 Ferman and Sandy from the entertainment were simply amazing. Our Concierges Alfonso, Mary and Fernanda were the Best. The whole staff was simply amazing. Thank you for making my Birthday so amazing!!
Navigate08904260219
BEDBUGS BEDBUGS AND MORE BEDBUGS. Went to nearby hospital and although Dr confirmed bedbugs and even showed me a photo from his phone, he refused to write this in his diagnosis and report. I was horrified! Although I immediately notified the floor manager, Atzimba, she insisted that this wasn’t a case of bedbugs! Although I kept insisting that they do something about this room #243, I just got lots of smiles and how can we make your stay comfortable etc. They are well trained to avoid the issue! They did give us another room and made me sign a release accordingly. We didn’t care about money or suing the hotel, we just wanted them to act responsibly. Our stay was for two weeks and in that period we noticed several other unassuming guests with the identical bites!
Claire J
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