Iberostar Grand Paraiso

Great food and facilities and the staff go over the top to make your stay memorable

Working with the staff and Freddy as the concierge was an excellent experience. I could not recommend this more highly. Freddy provided great service and attention and I look forward to returning to this great property.

We had a great time at this resort. Our room was PERFECT, super well-appointed and spotless. We opted for a balcony room by quiet pool and the location was perfect. This is a big resort but it never felt crowded except for Saturday night at the restaurants. We came to golf and golf was fabulous! The course was in great shape, fun and challenging. The staff was amazing. Super helpful and very funny! We always got out on time, if not slightly early The hotel staff great everywhere we went. I could not say a bad word about anyone. They went out of their way to be helpful and accommodating. The food was good too. Mexican was amazing, Italian was also, Steakhouse was good, French was good, Asian not so good and we didn't do the hibachi dinner. Matter fact, I had lobster every day! The only thing we weren't crazy about was the only place to sit down at lunch was the buffet. We enjoy a sit-down restaurant or two where it's quiet and we can enjoy a glass of wine in a pretty atmosphere. Same for breakfast, we enjoy a sit-down breakfast option. But not a deal breaker, just would have wanted that option. Now, I assure you, the buffet was outstanding, breakfast, lunch, dinner - one time as it was their GALA night). Seriously good. Another really nice point about this property was the golf cart rides anywhere you wanted to go. One day we were way down at the furthest Iberostar property after walking through all of them, we went up to the valet and they got us a cart back to JOIA within minutes. They will take you anywhere/anytime. The spa on the property was lovely; we used it twice. But the spa at the Mall area was even better! We both got massages and facials and used all the amenities. Very lovely, enormous place. And other than the locker rooms, its co-ed everywhere. Pools were both beautiful but crowded understandably. The beach area was beautiful and no problem getting a chair any time of day. Being two hours from Atlanta, I'd go back in a heartbeat.

Joia Paraiso is at another level in terms of an all-inclusive experience. This adults only resort is in a beautiful setting, with large pools - one facing the beach and another, the quiet pool, secluded inside the hotel complex. Both are beautiful, with multiple cabanas, hammocks, lounging beds, etc. The ocean front rooms provide photo-perfect views of the beach, and have beautiful balconies equipped with couches and suspended love seats. The rooms are fairly large, and spotlessly clean, just like all of the resort complex. There are multiple services and activities available (spa, etc.) as you would expect from a 5 star resort. We are on the end of a two week stay, enjoying the beautiful Iberostar Paraiso golf club, which is within walking distance of the Joia, though butlers and others are available to get you there and back in golf carts. The service is outstanding in all respects from the butlers, hostesses, restaurant staff, and managerial personnel; all are attentive, smiling, and pleasant. We enjoy al fresco dining. We enjoyed many of the à la carte restaurants, even though only one of them, Venezia, offers outdoor dining. We found the Bella Vista buffet outstanding. While buffets are generally not our first choice, this buffet is truly spectacular, and open for breakfast, lunch and (most nights) dinner. It also offers several tables outside, facing the main pool - the setting &mood at night are really great. I usually do not call out specific personnel in reviews, since I review the resort, not an individual’s performance, but I need to commend Sinai, food&beverage assistant manager, for the care and dedication shown throughout our stay for an elevated customer experience. I also commend the staff at the Iberostar Golf club, as a group, from the pro shop, to the restaurant, and most importantly golf attendants (Téo, etc.). A really well-run club and well-maintained, challenging course. It is telling that there are many golfers that come to Iberostar Paraiso multiple times a year, year after year. We will now be among those. Well done Joia Paraiso and Playa Paraiso golf club!

Fantastic Service. Had a great time. The staff was always so helpful and accommodating. All of the concierge. Went above and beyond. Ladys in the coffee shop was great. Eliseo by the pool always stopped by to ensure I was do well. I was impressed with the resort as a whole. I recommend visiting.