Mahekal Beach Resort

We had the opportunity to experience a private sound healing session with Jesus at the Hotel Mahekal Beach Resort spa, while being immersed in a hot water jacuzzi. It was an additional indulgence, but it was absolutely worth it. The session offered a deeply calming and restorative experience, allowing the body to fully relax as the mind settled into soothing harmonic sounds. It was both a soul healing and memorable highlight of our time at the Hotel Mahekal Beach Resort.

Geovanni is excellent leading the activities. Me and my wife have done Zumba on the beach , stretching by the pool and I made a Mexican Craft masterpiece with his guidance. Go Geo , the King of Dance 🕺

What a wonderful De Cacao Ceremony Jesus and Jacob created for us. We delighted in rich hot cacao flavors and immersive sounds that gently guided us into deeper connection with our hearts, Mother Earth, and the others who shared the space. It was a beautifully grounding and meaningful experience, one that was truly well worth

Mahekal Beach Resort is a stunning tropical paradise, perfectly situated in the heart of Playa Del Carmen (5 minute walk from 5th Avenue). The grounds are beautiful, the food is delicious and the overall vibe is pure relaxation. The type of place to sip on your frozen basil watermelon margarita with a good book and let the world pass you by. However, what truly made my 40th birthday one of the most memorable of my life was the incredible hospitality—specifically from Abraham Campa. Abraham went above and beyond in every way possible. He was so kind and attentive, showering me with thoughtful gifts and ensuring every moment of my celebration felt special. The entire staff is friendly and welcoming, but Abraham’s exceptional service turned a great trip into an unforgettable one. If you’re looking for a beautiful getaway with a personal touch, I cannot recommend Mahekal enough. Also, get the Mahekal Experience at the spa. You will not regret it. My sister and I plan to go back as soon as possible.

We stayed here for five nights earlier late last year. General comments: good location, nice resort, friendly staff, but, be very aware of their questionable business practices. PROS: 1. Good location at one end of Playa Del Carmen with access to many good restaurants. 2. Generally friendly staff with a special shout out to our concierge Daniel who was simply outstanding. 3. Our suite room was excellent in a far quiet corner of the property 4. Reasonable amount of daily water ration. CONS: 4. We booked our room directly with the hotel for which they immediately charge your credit card half the total rate, even if you still have time to cancel. We did cancel our initial room reservation and reserved a different room type. I cancelled online and received a confirmation, but no refund. I tried four different email address and the web form on their web site for a response. Nothing. Finally, called and was told refunds take 60-90 days! Filed a complaint with my credit card company and magically, the refund appeared two days later! 5. The hotel is all over yield management pricing software. My wife and I simultaneously priced the same room type on the hotel web site using a laptop and our two phones. We received three different rates that varied $30-$50 per night. Ditto using different browsers on the same device. Additionally, refreshing the browser changes the rate. Since cookies were disabled I assume they are using device fingerprinting to track you anyway. 6. Lavazza coffee machine in room, but if either of you wants more than one cup of coffee, additional pods are $3! Las Vegas style nickel and diming for every cent. 7. There are lounge chairs across 3 beach areas and 2 larger pools. However, they sell day use passes to the public for $65. Since you are paying many hundreds per night for your room and the day use people set up camp for the whole day in one or two of those lounge chairs, they are basically monopolizing an expensive (to you) resource at a significant discount to them. 8. Of course they manage to stick you with a resort fee beyond the room charge so they can make more money. GENERAL 8. You will be quoted an average rate for the dates of your stay, but rates vary significantly by day of week (e.g., there was $500 difference in the cost of our room for Saturday night vs. Monday night) 9. Many rooms, including almost all the expensive waterfront/waterview rooms, are close to the beach and will have many people, literally, almost right outside their room. May not be your cup of tea. 10. We did not have any sort of meal plan as we wanted to eat outside the resort and that worked well. There is an onsite Starbucks for latte and a muffin in the morning for a light breakfast. We did eat at the Oasis café one day and the food was good. 11. There seemed to be more types of rooms offered if you book directly with the hotel than on one of the big travel sites