Mahekal Beach Resort

Lovely hotel! We had a really nice time and Daniel from the concierge helped me make it very special for my boyfriend’s birthday by organizing some events and decorating our room! My only complaint was with the noise - there was definitely a club nearby as we could hear it until very early in the morning. So just be prepared for that if you go!

The attentiveness of staff was absolutely amazing!! Quick, kind, and attentive service throughout our entire stay. Our family was very thankful to the entire team. Ishmeal at Las Olas Bar, Robert, and Daniel with personal butler service to name just a few. Wilbert and all servers at Fuego Restaurant. Unfortunately, can't recall name while typing review but our server every morning at Las Olas breakfast buffet whom knew exactly what our drink order was and coffee was hot and ready when we were seated or ice cold and served with a gracious smile. Although resort has public access to beach, don't let that deter you from staying, security guards remained at all entry and exit points and all resort spaces remained quiet and nicely respected. The resort may seem rustic to some, but that was the beauty of the stay. Spa services also relaxing and wonderful. Honestly could not have enjoyed our stay more will definitely be back.

We had two wonderful weeks at Mahekal and warmly and heartily recommend this hotel if you want to get spoild with green relaxing surroundings and hardworking, friendly staff. Summa summarum: Good + Friendly, fast and very attentive staff doing a great job. Thank you everyone, especially Rogelio and Rodrigo in Las Olas restaurant serving us breakfast, and Pedro in Cucina. + wellsituated, both near 5th Avenue and private park/djungle-ish and beach + nice and spacy rooms. We lived in the oasis area +nice garden and green surroundings. Well planned. Animals like mexican agoutis and racoons running around along with birds +fast wifi +superb food, especially breakfast. Something for everyone and varied. Lots of options for vegetarians +revive spa is a must do! Don't miss that! Yessica, Marisol and Aida made our time there superb and relaxing +service at lightspeed. We had a problem with hot water and mentioned this at the reception. We hardly got back to our room before it was taken care of to mention an example +safe. Plenty of guards. We felt that we could leave our valuables unattended on the hotels beachchairs, foolish or not they were still there after we had swum in the ocean Bad -the hotel is mostly peaceful and silent. However some evenings at the weekends, bars nearby played loud music until midnight. This is off course out of the hotels control and I believe (at least hope) that the hotel is having a dialogue with neighbours and city management to improve this. When you want to relax on your holiday, late music is disturbing. I also think the hotels restaurants could turn the volume down sometimes and at least don't play upbeat loud music while eating. -about tipping. Off course the staff deserves tipping. But I'd have preferred a system like I've experienced in other places when travelling. That it could be paid afterwards when checking out, to be evenly distribuited to everybody. As now, every meal and every drink you take, you always have to wait and get attention and ask for a check to sign. I guess this would make it easier for the staff as well?

I loved the activities particularly aquarobics, tequila tasting and bracelet making. The food was good but not brilliant for vegetarians. Other guests were very friendly. The room was good and clean. The swimming pool is great nice view of the sea. Receptionist at front desk was curt and not very helpful- otherwise great.

I didn’t stay at the Hotel. But we went to the restaurant Fuego. And it was the best service and food. Mariano was our bartender and he gave us great service. Along with Argi and Otmar were the best. We loved it so much we came back again to eat and drink.