Playa del Carmen
When? • 1 room, 1 guest

Maroma, A Belmond Hotel, Riviera Maya

Playa del Carmen, Mexico

9.9 Superior Luxury
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About the Hotel

Welcome to Maroma, the beating heart of the Riviera Maya. A secret haven like no other awaits; hidden away, untouched, mysterious, where Mayan mystique blends with refined vitality. Here is where the true spirit of the Riviera Maya was born, between the jungle and the wide-open sea. This secluded hideaway captivates with the sights, sounds, and scents of authentic Mexican culture. Beautifully renovated and fully reimagined, the resort boasts light, airy, art-filled rooms by acclaimed designer Tara Bernerd. Relax into your very own slice of Mayan paradise, with rooms and suites hemmed by emerald jungle. Or retreat to our opulent beachfront villas, which provide an unobstructed eye to the vital energies of the wide-open sea.

Location

Maroma, A Belmond Hotel, Riviera Maya
Carretera Federal 307
Cancún - Tulum KM 51
Playa del Carmen, Mexico 77710

Nearest Airport: PCM

Amenities & Services

  • Concierge
  • Pool
  • Laundry Service
  • Childcare
  • Fitness Center
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Boutique
  • Kids Club/Programs
  • Business Services

Reviews for Maroma, A Belmond Hotel, Riviera Maya

Excellent quick trip!

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

The Belmond Maroma exceeded expectations for our stay. We greatly enjoyed and would definitely visit again for a week - great to have quick flights, airport was seamless and the resort itself was large enough to enjoy the week, but boutique enough to have plenty of dedicated service. Well done!

MarieKA2712 - Longmont, Colorado


Most special retreat

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

I stayed at the Maroma for a women’s retreat and it was nothing short of magical. From the time of arrival you’re greeted with excellent service and it never ends. They go out of their way to make sure you have what you need and want. It’s very pricey but so worth it. Has its own private beach area that has a barrier so no seaweed can get in which is great. They have a pillow menu with 7 different types of pillows to make your sleep extra comfortable. And a daily coffee service with different coffees each day which is so delicious. The spa is beautiful and they use Guerlain products. The entire property is absolutely stunning. The website pics don’t do it justice.

lenarene - Seal Beach, California


A Truly Special Stay for Our Anniversary & Birthday

TripAdvisor Traveler Review Rating Reviewed 2 months ago

We recently stayed at the resort for our 23rd anniversary and my 50th birthday, and it was truly one of our favorite hotel experiences, and we’ve traveled to many destinations over the years. The resort is beautiful, welcoming, and exceptionally well cared for. From the moment we arrived, we felt relaxed and taken care of. The food was wonderful, the service outstanding, and the entire property felt warm, inviting, and thoughtfully designed. The staff are truly what make this resort extraordinary. Their kindness, professionalism, and genuine warmth made our stay unforgettable. A heartfelt thank‑you to Sergio, Claudia, Mayra, Ricardo, Jocelyn, and Daniel, each of you made our trip so special. The pool and beach service were amazing, and the grounds are gorgeous with lush tropical plants and palm trees everywhere. We loved the three pools, especially the main pool with its excellent service. The food at Casa Mayor was fantastic - being fresh, flavorful, and beautifully prepared. If you’ve been to France, you know what a good croissant tastes like, and the bakery here is outstanding, offering fresh croissants every morning that we looked forward to. The drinks, both alcoholic and non‑alcoholic, were delicious and thoughtfully made. Dining at this resort was a highlight of our stay and truly elevated the entire experience. The only downside to visiting in the summer is the sargassum seaweed, which is common in the region. The resort worked hard every day to clean the beach, with trucks going back and forth to clear as much as possible. While the machinery can take away a bit of the quiet, the amazing staff, wonderful food, and beautiful hotel more than make up for it. Even with a not‑so‑perfect beach during the summer months, the resort is absolutely worth a stay. We plan on returning both in the summer and winter which says a lot about how special this place is. We left feeling relaxed, grateful, and already excited to come back. Thank you again for making our 23rd anniversary and my 50th birthday so memorable. This resort is truly exceptional, and we cannot wait to return with our family next time.

Nina W - Greenwich, Connecticut


Elegant and Thoughtful Resort

TripAdvisor Traveler Review Rating Reviewed 2 months ago

We spent our anniversary here. They went above and beyond. Very thoughtful and made us feel special. We were blown away. The place is high end, quiet, great service, and beautiful in understated way. Definitely recommend this place.

NoodleHouse - Houston


High end and thoughtful resort

TripAdvisor Traveler Review Rating Reviewed 2 months ago

We celebrated our anniversary here. We were blown away at their thoughtfulness in making our stay memorable. The place is high end, quiet and beautiful in understated way. We definitely recommend this place.

ari p


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