Maroma, A Belmond Hotel, Riviera Maya
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Welcome to Maroma, the beating heart of the Riviera Maya. A secret haven like no other awaits; hidden away, untouched, mysterious, where Mayan mystique blends with refined vitality. Here is where the true spirit of the Riviera Maya was born, between the jungle and the wide-open sea. This secluded hideaway captivates with the sights, sounds, and scents of authentic Mexican culture. Beautifully renovated and fully reimagined, the resort boasts light, airy, art-filled rooms by acclaimed designer Tara Bernerd. Relax into your very own slice of Mayan paradise, with rooms and suites hemmed by emerald jungle. Or retreat to our opulent beachfront villas, which provide an unobstructed eye to the vital energies of the wide-open sea.
Location
Maroma, A Belmond Hotel, Riviera Maya
Carretera Federal 307
Cancún - Tulum KM 51
Playa del Carmen, Mexico
77710
Nearest Airport: PCM
Features and Amenities
- General Information
- Non-Smoking Property
- Dining
- Restaurant
- Room Service
- Bar & Lounge
- On-Site Amenities
- Concierge
- Pool
- Spa Services
- Laundry Service
- Gift Shop
- Fitness Center
- Sauna
- In-Room Amenities
- Private Patios or Balconies
- Air Conditioning
- Bathrobes
- Bottled Water
- Activities
- Bicycling
- Tennis
- Billiards
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Children's Programs
- Interests
- Hotels
- Signature Perks
Reviews for Maroma, A Belmond Hotel, Riviera Maya
Dreamy vacation
I recently celebrated my birthday at Belmond Maroma with friends, and overall it was a wonderful experience. The service was absolutely impeccable—every staff member was attentive, warm, and genuinely committed to making our stay special. The rooms were spacious, beautifully appointed, and incredibly comfortable, which made relaxing easy and enjoyable throughout the trip. The property itself is stunning and feels luxurious without being over the top. Everything was thoughtfully designed, and the atmosphere was perfect for a celebratory getaway. My only minor complaint would be the food options. While everything was well-prepared and high quality, the menu didn’t always feel casual or approachable. At times, I would have appreciated more relaxed, simple dining choices to balance out the fine-dining offerings. That said, Belmond Maroma is an exceptional resort, and it made my birthday celebration truly memorable. I would absolutely return and recommend it to anyone looking for a luxurious escape with top-tier service.
maddeline - New York City, New York
Details
Didn’t know what to expect but the service here was the best I’ve ever had. Every detail from the moment we carried to the moment we left was perfect. This was one of the most relaxing places I have ever stayed. They even had someone light real candles every single night and line the walkways with them. Food was great. Loved all the complementary snacks on the beach and even had a few complementary 5 minute massages on the beach. Guirlain spa was amazing as well. Highly reccomend! I’ll be going to more Belmond hotels after this.
FRH22 - Hattiesburg, Mississippi
Great all round experience
Wonderful hotel in a great locations, we had a an Ocean View Suite which was great. The staff were excellent especially the personal hosts who were super responsive on WhatsApp. The beach was super and the on beach service excellent, with lots of freebies.
BoardingPass662508
Beyond expectations...
Wonderful and relaxing stay. Impeccable attention to detail and first rate staff. Will investigate other Belmond properties in Mexico.
561edw - Clifton Park, New York
Birthday trip to Maroma
The hospitality at this resort was over the top. I did not have to made any decisions- it was all there right at your fingertips- amenities, food and assistance.
frankcecchin - New York City, New York
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
