The Riviera Maya EDITION at Kanai

We had an unforgettable experience at So’ol Beach Club while celebrating our babymoon. Our server, David Martinez, provided exceptional service from start to finish. He was attentive, warm, and truly made us feel celebrated during this special time in our lives. A heartfelt thank you also goes to Izzy, the manager, who made it possible for David to upgrade us to a premium cabana on the beach. This thoughtful gesture made the day even more memorable and gave us the perfect setting to relax and enjoy the occasion. The combination of David’s outstanding hospitality and Izzy’s incredible support created the perfect atmosphere for our babymoon celebration. We’ll cherish this experience forever and highly recommend So’ol Beach Club to anyone looking for top-tier service and a truly special getaway.

My husband and I have stayed at this hotel two years in a row now, both times the same week in August when you are courting hurricanes (we've been lucky both times). This year they have really dialed it in. Prior to our stay I had a seamless back and forth with the resort staff to get everything booked including airport transports. We tried more this time including massages and group fitness at the spa. The Wine and Oysters at So'ol is such a highlight, the Zarandeado oysters are my favorite! I hope they keep this experience with Marco around! We really got a taste of the variety of spirits Mexico produces across all the tastings they offer. The staff are the highlight, everyone was really nice and patient. There is a good balance of them checking in while not trying to disrupt your relaxation. The room was beautiful and the food especially at Ki'is is amazing. This year even over 2024 was an unforgettable experience thanks to Edgardo, Carlos a the pool, Adrian and Luis at the Lobby Bar, Manuel Sandy and Henry for the spontaneous poolside coffee cocktail lesson, Carlos at the beach, and Uriel the best of staff at Ki'is.

Our stay at The Kanai Edition was outstanding, second time visiting. The staff were genuinely warm, attentive, and always ready to help with anything needed. The food was a real highlight, every meal was fresh and high quality cooking. So’ol at The Beach Club was a favorite. The property itself is gorgeous, with stunning views and a relaxing, comfortable atmosphere throughout. Overall, it was great experience as last year's. We’d be happy to repeat.

We came here in November 2024 for our baby moon and everything was so easy, accessible and excellent that we came back for the first trip with our newborn. The entire team were fantastic as not only welcoming us back, but in accommodating our baby. From the Guest Experience team who shuttled milk from our room to storage at all hours, to the staff at Kitchen who helped entertain the baby each morning for daddy-daughter breakfasts while mum worked out, the service was exceptional… and genuine. By far and away, the best experience was Paco and the crew at So’ol. Each day he would help guide us through off menu, but local delicacies that were incredible. The chef even came to our cabana to tell us about them! Louis and Carlos were just as great and we look forward to seeing them all on our next trip to Kani and the Edition.

We decided to stay at the Edition after reading the reviews on this platform. Best decision ever. The beach was marvelous. The music at the pool restaurant was simply fantastic, we Shazamed all day. You must try the lobster roll and the oysters were real fresh and delicious. Service was beyond our expectations. Marko explained all the menu and gave us great recommendations. Shout out to Izzy who went all the way during our stay to make sure everything was perfect. He even brought food from other restaurant just to pamper us. Everyone was so attentive and polite. The rooms are very clean and spacious. We even had a little pool on the balcony. Thank you for a great couple of days. We'll definitely be back.