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Discover an exceptional address at The St. Regis Kanai Resort, Riviera Maya. A central location near Cancun and Playa Del Carmen. Find our vacation resort built on a natural mangrove reserve, with a setting inspired by the neighboring Sian Ka’an Reserve, a UNESCO World Heritage Site in Quintana Roo. Take in sweeping ocean views from a 620-acre reserve set on the shores of Mexico’s Yucatan Peninsula. The Pleiades constellation inspired the circular architecture of our resort's avant-garde exterior, which floats above the canopy of the mangrove trees below. Each of our 124 rooms, suites and residences boasts dramatic views, along with bespoke furniture and a private terrace or plunge pool. Indulge in bespoke experiences, from curated culinary journeys to the tranquil sanctuary of the St. Regis Spa. Our signature Butler Service ensures every detail is flawlessly attended to, allowing you to transcend the everyday within this pristine Riviera Maya retreat.
The St. Regis Kanai Resort, Riviera Maya
Paseo Kanai 15
Solidaridad
Playa del Carmen, Mexico
77730
Nearest Airport: PCM
The St. Regis Kanai was one of the most gorgeous properties we've ever visited — the hotel is beyond incredible and the design is totally unique. We had a double queen room for our family of 4. It was incredibly comfortable, sized well and the actual design was just amazing. We had read/been told that Toro was the place to dine, but of our 4 dinners on the Kanai property, we hands down, loved Duryea's Beach Club best. One day we ventured to the aquatic center where we went on a snorkeling tour with Edgar and his new captain whose name I sadly didn't get. They gave us an adventure of a lifetime...Cannot speak more highly of them! While the hotel was a hit, during our 5-day stay we had two days of rain, wind and clouds. During this time, the service declined as rapidly as the weather — the pool staff couldn't have been less interested in helping guests. No menus, no helping to set up chairs when it was dry and and just cloudy. Some staff (the hostess at Riviera whose name we sadly didn't get) were downright rude. Our final day was sun-filled and service was back to normal and excellent. Abilio stands out as one of the best servers we encountered. The other point of comparison we have down in Riviera Maya is the Rosewood Mayakoba and Kanai sadly doesn't live up to that property. Between biking and wildlife, it feels like the entire complex is a missed opportunity of activity. I hope that with the Mandarin Opening there in a few years, they consider expanding the amenities throughout the complex and making each hotel more accessible to one another. If we were going to return to RM, we would choose Mayakoba again over Kanai.
mfinn624 - New York City, New York
The hotel dive company is Exceptional. Luis is an excellent guide. Great dive locations and very convenient.
Stephen M
The food and private beach are amazing. The beach activities are perfect and the suca diving is the best. The reef is a five minute boat ride from the beach!
Hunter B
The hotel was wonderful, but this is a review specifically of the snorkeling experience. Ulises and Fausto were great! They did a fantastic job helping my two young children to snorkel safely an enjoyably. They were very professional and experienced. We even saw two turtles! Would definitely recommend.
Jason R
Possibly one of the most beautiful hotels I’ve ever seen. And the staff was the best!
donnatQ5579CZ
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