ATELIER Playa Mujeres

My husband and I just spent a week at Atelier Playa Mujeres and we had the absolute best experience! First and foremost, I want to shout out our incredible butlers (Armando & Rodolfo). They both went above and beyond to make our stay very special. We didn’t have to worry about a single detail - they took care of securing our dinner reservations, booking spa and golf, and even planned a few surprises through the week to make our honeymoon special and memorable. They did a great job ensuring we could find a window of good weather for golf and helping us get into all the restaurants we wanted to try (including Maria Dolores which was incredible). The room was great - we loved our Inspira swim out! It was spacious and fully stocked with any snacks, drinks, or toiletries you may need. We are big Football fans and they had all the channels we needed! The grounds of the resort were beautiful and well maintained! We loved hanging out in the lobby and enjoying live music and the rooftop had great views. The scent was incredible! The food was something we were really excited about and it exceeded our expectations! We had so many delicious meals through the trip. The menus had plenty of options, and the service was top notch. We enjoyed the drinks as well. Maria Dolores was our favorite - but all the meal, snack, and drink options were great! We were happy with the pool / beach set up as well. Plenty of options to match your vibe and we didn’t have an issue finding chairs, even when we got out there late. The rooftop and the beachfront Bali beds were our favourite! We loved spending our honeymoon here and will definitely be back!

View is absolutely amazing. However the staff absolutely make the experience the best. One of the best bartenders I’ve ever experienced is Humberto. His knowledge and professionalism is top notch. We also appreciated our care from Alberto as our cocktail server at the beach and the pool. Barbara is an amazing housekeeper. Finally, Baldino made us feel very welcomed at the Mercado 19 for breakfast and Armando was very attentive at Kopai. I know it takes a whole team but these few were the absolute standouts. That service, retention and attention to detail make this place memorable. We will be back!

Guadalupe is the reason we will come back to this resort! Her kindness, attentiveness and compassion are what will bring us back to this resort. She served us all week at the main pool, and she was nothing short of amazing! If you ever have the chance to go to the this amazing resort, I hope you get to meet this amazing soul! Atelier was the best all inclusive for our honeymoon, and we are so happy with the service we received!

This is the second time in this year at Atelier Playa Mujeres , my wife and I decided to go again since is the best service and attention we have in all inclusive Resort We spent our 34 Anniversary dinner at Maria Dolores and once again we were able to get Roman as our table , make is feel always welcome like a family We have the most amazing dinner possible, great atmosphere, amazing food and the best serving Thanks for the most wonderful dinner 🍽️

This is our first all inclusive resort. Our priority was wanting high quality food and a relaxing environment with a beautiful beach. The level of service here is unmatched; we were so impressed with our visit. The attention to detail, warm service and kind staff was such a treat that we didn’t know we needed. A special shoutout to Isabel and Brian for their fun and welcoming energy. Also to Roman at Maria Dolores for sharing his passion for Mexican culture and cuisine and making us feel like family. We stayed for 6 days and still were not able to eat at all the restaurants they had to offer. We had in room dining, which was a fun perk but if you have limited days, I would advise against it. I think the food in the cafes and restaurants were much better. We had high expectations for food and we were very pleased with their options. Having had come from Turks and Caicos, we were a bit spoiled when it comes to beaches. There was a decent amount of seaweed since we were near the end of summer season and there were several rain storms during our stay but we had plenty to do in the resort when we couldn’t enjoy the beach. We loved that we could buy a plane ticket and book our stay and then not worry about a single thing from there after. Atelier made our vacation truly relaxing and stress free; thank you to all the staff for the experience.