Koa Kea Hotel & Resort

There were 3 events (weddings etc) scheduled during our week - blocked the ocean view, took over the front space by the ocean, were noisy, closed the restaurant (red salt - 1 night, other times, more people ) and there were no extra staff added at the outdoor bar. Not quiet as advertised & no notice this was their new mode of operation- it was not like this when we stayed in previous years.

This resort had great reviews, so we were excited when we booked it. Unfortunately, our trip was during rain storms in March, so the weather was not ideal. Even with that we were disappointed in the darkness of the hotel rooms, the lack of Staff friendliness, and service at the pool. If you plan to sit on your deck, be prepared to be sitting next to the people on the deck next to you. No privacy. The only staff that was actually friendly were the guys in the lobby parking lot when we would either leave or come back to the resort. I sat at the pool one day and never received a look from any staff and I had to go up and find myself a towel. There is no beach area, so don’t plan on going to the beach in front of the resort. If you want a bottle of water, you have to pay for it which seems a bit ridiculous with the price that you pay for staying here.

Ko’a kea is perfect in every way. Beautiful property, excellent service, great location, clean and comfortable rooms. Kauai is magical.

We had a wonderful 5-night stay at this resort and couldn't be happier with our experience. The service throughout our stay was exceptional, and every member of the staff made us feel welcome. A special thank you to Joanna, the Duty Manager, for her outstanding professionalism. Although there was a mistake in the system, she handled the situation calmly, efficiently, and with genuine care. Thanks to her, our special day turned out to be truly memorable. We highly recommend this resort to anyone looking for excellent service and a relaxing getaway. We will definitely be back!

Our stay at the Ko’a Kea Resort in Poipu was absolutely wonderful! From the moment we arrived, the staff made us feel genuinely welcomed with warm aloha hospitality. The service throughout our stay was exceptional. Every team member we encountered was friendly, attentive, and eager to make our visit memorable. Whether it was the front desk, housekeeping, restaurant staff, or pool attendants, everyone consistently went above and beyond with a smile. The resort itself is beautiful, peaceful, and perfectly situated right on the beach, making it easy to enjoy breathtaking sunsets and the relaxing sounds of the ocean. The attention to detail and genuine care shown by the staff truly set this resort apart. Thank you to the entire Ko’a Kea team for making our Kauai vacation so special. We can’t wait to return and will gladly recommend this resort to anyone looking for an unforgettable experience in Poipu!