The Lodge Mallorca

The property is very beautiful, with amazing pool area, the rooms are very nice, will designed and with nice amenities. However the service in my opinion is not on par. You can’t order food at the pool and have to go to the restaurant, which I would strongly encourage the hotel to review and at least allow some snacks at the pool. The barman is never to be found at the pool, we had to message reception every time we wanted to order drinks. It’s fine if he doesn’t want to hang out there, but then there should be another system in place so that it’s accessible and you can order drinks any time you want, think it’s quite standard for a 5 star hotel. And lastly I got stuck in a very small bathroom space, I got quite anxious, the staff eventually heard me and got me out. But I didn’t get an apology from the hotel team, it’s quite standard to send something as an apology gesture (e.g. a treatment on the house, a bottle of something, a mean etc), however this wasn’t acknowledged at all. Overall an ok hotel for the price, but the service is not on par.

The Lodge is just an amazing property with so many recreational options, it’s situated in this beautiful lavender field and they have four hiking trails, a wellness house, a pool. Their service is really excellent and they care a lot about the customers well-being. The rooms are really spacious and clean and super comfortable. We made use of the morning yoga as well was just so much fun and their breakfast is really impeccable with their own honey produced on site, lots of delicious fruits and a lot of local delicacies. You can tell that the Lodge cares a lot about sustainability, both socially and environmentally. We also like their bikes around the property. Lastly the dinner there was just amazing, their menu is so carefully curated and offers such a fine dining opportunity I would like to positively highlight Camila from the front office, Llorenz, Mattheus, Chiara & Lisa from the restaurant, and then there were two people whose name we did not catch but I remember them by their hair, it was the lady with grey hair from reception and the guy with the blonde mullet from the Concierge. All of them really made our stay. Basically the whole team went above and beyond for us and was super comfortable.

Beautiful hotel set in gorgeous countryside. Our suite was perfect and the very large terrace had amazing views. Excellent breakfast and dinner in the restaurant was top class. The Saturday evening rice night in the lavender fields was a lot of fun too. The thing that really sets The Lodge apart, however, is the staff. Always cheerful, helpful and very capable. There was not a single member of the team who wasn’t a pleasure to deal with. The shining light was undoubtedly Silvia. She brings a smile to everyone’s face every morning and her farewell hug was genuine and reciprocated. We will definitely come back!!

It’s the second time me and my partner came to The Lodge Mallorca and we can’t imagine a better place to escape a busy life. The place is idyllic with beautiful views of the mountains and lavender fields. Villas and main hotel are very clean and interior makes you feel very relaxed. Most importantly the warm welcome at the restaurant by Silvia always makes us feel like we are greeted by family member. The food quality is outstanding with organic produce from the local garden and fields. Silvia’s warm personality makes us miss this place even more when we need to get back home. Highly recommend.

The service was outstanding, which started even before our trip. The bonus was being able to pick up/drop off our rental car at the hotel, which was arranged through the concierge. This was a really nice perk. We loved our daily breakfasts on the hillside patio with a lovely spread and variety. The one downside was the few flies lurking around the buffet. Our accommodations were great and the place felt like a true get away, and uncrowded, but that could be due to the season. Looking at the photos and reading reviews, I knew the resort would have a more rustic feel and given the unpaved paths per city ordinance, it was a bit dusty. However, if u come knowing this, know that it is a lovely place with great staff, and DELICIOUS food!