The Duniway Hotel

Stayed at the Duniway with my buddy for my birthday trip in December 2025. The hotel room itself was great, but the service left a lot to be desired. When we checked in there was an absolute mosh pit in the lobby. We couldn't even get to the front desk to check-in. They were understaffed, so I eventually was able to check-in after getting a drink at the bar. While I was checking in, the bartender dropped off the check for our drinks with my buddy even though we said we were checking in and doing a room charge. They did take care of this eventually, but I had to escalate to a manager. I have notes in my Hilton Gold profile saying I want away from the elevator, and the first night they stuck me in a room dead in front of the elevator. I slept awful from all the noise from the guests congregating in front of the elevator. I should have immediately switched rooms but again the front desk was a nightmare so I ended up having to pack up and move rooms the next day. Again, they took care of my concern but this should have been addressed up front. They gave a very confusing printout of the hours of their various restaurants which I literally had to put into ChatGPT to understand, and ChatGPT flippantly said something to the effect of those aren't hours, that's a teasure hunt! We enjoyed brunch on the weekend with the extended hours but the coffee shop wasn't open the hours they said it was, and when they casually told me to go across the street (in the rain) to get a coffee, I did and found their worker on a 15 minute break. And then they charged me for the coffee that was supposed to be included at breakfast. I loved the hotel itself but don't think I'd stay there again due to all the service lapses. Next time I go to Portland I'll give the Canopy by Hilton a try and see if they care about their elites.

Nice hotel. The dinners and breakfasts in the Mayrose Lounge are a highlight. Great food and excellent staff. Front desk staff are amazing as well--just incredibly knowledgeable and helpful. The only knock on this place is it is crazy crowded. They only have the bar area open for dinner on Sundays, and it was absolutely jammed from 5 pm to 11 pm with screaming kids and dogs (on leashes). My only suggestion if you are not a fan of loud toddlers and dogs is to know before going that this is a thing here. But otherwise, this beautiful hotel lives up to its reputation for sure.

We stayed on 12/8/25 for a night, Rodrigo at the front desk gave me two choices for an upgrade, I left it on his suggestion. To my surprise his choice exceeded my expectation and made my partner very happy. He is professional, friendly and make you at ease. I am staying again this weekend for 2 nights Sunday/Monday, hope he is around. The next day we had great breakfast, fresh hot coffee "Very Important", the gentleman who served us checked as on us frequently.

This Hilton hotel was very nice and the staff were wonderful and very sweet. The rooms were very nice but my room didn’t have a microwave.. i’m not sure if that’s a normal thing or not lol. The lounge was nice and coffee was amazing. Directly in the heart of downtown Portland.

Parking garage was scheduled for maintenance but we were denied entry earlier than scheduled. Then before exiting we were rudely told we would be charged an addition night for misplacing QR code for exit.