Hilton Portland & Executive Tower

The hotel is fine. Our room on the 21st floor had a nice view. You can hear the music from Pioneer Square. This didn’t bother me but it may bother some. The standard rooms are very small. Ok for one person. The bathroom is so cramped that the toilet is installed at an angle so the door can close. Kinda like a trailer. If you can overlook the aesthetic it’s all ok. Music aside the room was quiet during the night. The standout was the breakfast. Normally hotel room service is mid at best, but this was actually really good. Front desk staff was friendly in a town with terrible customer service. I’d stay again but maybe spring for a larger room.

It’s hard to want to gatekeep this place cause it ruled but it’d be unfair to the wonderful experience we had here. From check in to check out Victoria has been welcoming warm and patient. Especially when during our check in I believe she was also assisting a new hire. Room clean, quiet. The bathroom also clean but it’s the service here that really stood out

The room was very clean and well kept throughout our stay. The staff was also very friendly. It was a well maintained facility, room is a bit small though.

The night time ladies Hoalan and Connie are awesome. I also love Anthony and Cass at the front desk. Super professional and welcoming. Anything I need I know I can count on them to get it for me. I’m so appreciative. The valet person Michael was also courteous. They have very great team here. However, housekeeping isn’t the greatest but for the price what do u expect.

Dear Michael McLeod, I wanted to let you know that Richard Jennings is truly a fabulous team member at your hotel. He goes above and beyond to ensure that everything goes right with our conferences. I had the pleasure to work with him for three conferences (October, November and January) and I could count on him to make sure that our packages arrived and we could set up with no hiccups. I wish there was a Richard Jennings at all the hotels that I travel to for work. Thank you for employing such a hard working, professional & kind person on your team. You should be proud that he is representing the staff at your hotel. It is a pleasure to stay at Hilton Portland Downtown because of your team. I also truly appreciate all the prompt texts from the entire team - making my stay absolutely wonderful!